Insightly vs Outreach: CRM Platform vs Sales Engagement Platform Comparison
Compare Insightly (CRM platform) and Outreach (sales engagement platform) side by side. See pricing, features, and integrations to decide which one, or both, your stack needs.
Insightly is a CRM platform for organizing contacts, tracking deals, and forecasting revenue, starting at $29/mo. Outreach is a sales engagement platform for coordinating multi-channel outreach across email, phone, and social, priced through custom quotes. They serve different jobs, so many teams run both rather than choosing one over the other.
Key takeaways
- Insightly publishes an entry price of $29/mo, while Outreach uses custom pricing with no published list price.
- Insightly offers 3 pricing tiers (Plus at $29/mo, Professional at $49/mo, Enterprise at $99/mo), compared to Outreach's single published tier, Amplify Essentials.
- Outreach's Amplify Essentials plan includes 10,000 AI Credits according to its pricing page.
- Insightly lists features such as lead and contact management, lead assignment and routing, and an AI Copilot that do not appear on Outreach's own feature list.
- Outreach lists features such as multi-channel engagement and sequences, AI-powered email generation, and conversation intelligence with call recording that do not appear on Insightly's own feature list.
Reviewed and updated September 2, 2026
Insightly vs Outreach: CRM Platform vs Sales Engagement Platform Comparison
Insightly (CRM platform) and Outreach (sales engagement platform) sit next to each other in many outbound stacks. They are not substitutes for each other on every job, so this comparison covers pricing, features, and integrations for each and points out where the two meet.
The Quick Answer
Insightly is a CRM platform for customer relationship management and sales pipeline tracking; Outreach is a sales engagement platform for multi-channel sales outreach and engagement tracking. By each vendor's own wording, Insightly lists lead and contact management and lead assignment and routing, and Outreach lists multi-channel engagement and sequences and ai-powered email generation and optimization.
Insightly publishes an entry price of $29/mo; Outreach uses custom pricing, so the two cannot be compared on list price.
If your priority is organizing contacts, tracking deals, and forecasting revenue, Insightly is the one built for it; for coordinating outreach across email, phone, and social channels, that is Outreach. Many teams run one of each.
Understanding the Core Difference
Insightly is Insightly is a CRM for fast-growing companies that tracks all pipeline data in one place, auto-scores leads and sends follow-ups. It is sold alongside Insightly marketing automation, support and ticketing, and the AppConnect workflow builder.
Outreach is Enterprise sales engagement platform with multi-channel sequences, AI-powered deal insights, revenue forecasting, and conversation intelligence for scaling outbound sales teams.
The two platforms take different approaches to solving the same core challenge.
Pricing Comparison
Plus
Amplify Essentials
Insightly Pricing (as of September 2026)
| Plan | Price |
|---|---|
| Plus | $29/mo |
| Professional | $49/mo |
| Enterprise | $99/mo |
Source: Insightly Pricing
Outreach Pricing (as of September 2026)
| Plan | Price | Contacts |
|---|---|---|
| Amplify Essentials | Contact Sales | 10,000 AI Credits |
Source: Outreach Pricing
Pricing Analysis
One or both platforms use custom or contact-based pricing for some tiers. Reach out to their sales teams for exact quotes based on your usage needs.
Insightly offers 3 pricing tiers compared to Outreach's 1, giving you more granularity as you scale.
Features Breakdown
- Lead and contact management
- Lead assignment and routing
- Opportunity management
- Customizable sales processes
- Workflow automation
- Project management
- and 2 more listed below
- Multi-Channel Engagement and Sequences
- AI-powered email generation and optimization
- Conversation intelligence with call recording
- Deal health scoring and pipeline management
- Revenue forecasting with scenario planning
- Real-time analytics and reporting dashboards
- and 4 more listed below
Insightly Key Features
- Lead and contact management
- Lead assignment and routing
- Opportunity management
- Customizable sales processes
- Workflow automation
- Project management
- Advanced reports and pre-built business dashboards
- AI Copilot
Outreach Key Features
- Multi-Channel Engagement and Sequences
- AI-powered email generation and optimization
- Conversation intelligence with call recording
- Deal health scoring and pipeline management
- Revenue forecasting with scenario planning
- Real-time analytics and reporting dashboards
- Sales rep coaching and performance insights
- Automated task management and reminders
- A/B testing for email templates
- Governance and compliance controls
The two lists below are a diff of each vendor's own feature list by exact wording, so a capability both tools offer can appear on either side under a different name.
Listed only by Insightly
- Lead and contact management
- Lead assignment and routing
- Opportunity management
- Customizable sales processes
- Workflow automation
- Project management
- Advanced reports and pre-built business dashboards
- AI Copilot
Listed only by Outreach
- Multi-Channel Engagement and Sequences
- AI-powered email generation and optimization
- Conversation intelligence with call recording
- Deal health scoring and pipeline management
- Revenue forecasting with scenario planning
- Real-time analytics and reporting dashboards
- Sales rep coaching and performance insights
- Automated task management and reminders
- A/B testing for email templates
- Governance and compliance controls
Integration Ecosystem
Insightly Integrations
Insightly connects with: Slack, Gmail, QuickBooks Online, Xero, Shopify, Jira, Asana, Calendly, DocuSign, ZoomInfo.
Outreach Integrations
Outreach connects with: Salesforce, Microsoft Dynamics 365, HubSpot, Gmail, Microsoft Outlook, LinkedIn Sales Navigator, Gong, Chorus, Drift, 6sense, Zoom, Slack.
Shared Integrations
Both tools integrate with: Slack, Gmail.
Integrations listed only by Insightly: QuickBooks Online, Xero, Shopify, Jira, Asana, Calendly, DocuSign, ZoomInfo.
Integrations listed only by Outreach: Salesforce, Microsoft Dynamics 365, HubSpot, Microsoft Outlook, LinkedIn Sales Navigator, Gong, Chorus, Drift, 6sense, Zoom.
Use Case Recommendations
Best Fit for Insightly
- Budget-conscious teams looking for an affordable CRM platform
- Sales teams tracking deals from first touch to close
- Managers who need pipeline visibility and forecasting
- Growing teams that need scalable contact management
Best Fit for Outreach
- Teams that need a wide feature set (10 capabilities listed)
- Organizations with complex tech stacks needing broad integration support (12 integrations)
- Enterprise buyers who prefer custom pricing and dedicated support
Feature Comparison Summary
| Feature | Insightly | Outreach |
|---|---|---|
| Starting Price | $29/mo | Contact Sales |
| Top Tier Price | $99/mo | Contact Sales |
| Total Features Listed | 8 | 10 |
| Integrations | 10 | 12 |
| Founded | N/A | 2014 |
Getting Started Checklist
- Define your customer relationship management and sales pipeline tracking and multi-channel sales outreach and engagement tracking requirements and monthly budget
- Estimate your expected contacts and deals and sequences and engagement actions to find the right tier
- List the integrations your team currently relies on
- Sign up for free trials or demos of both platforms
- Run a small test with each tool before making a commitment
- Evaluate the onboarding experience and support quality
Final Thoughts
Insightly serves the customer relationship management and sales pipeline tracking side of an outbound stack and Outreach the multi-channel sales outreach and engagement tracking side. Insightly publishes an entry price of $29/mo, while Outreach uses custom pricing for its plans, so compare on features and on the quote you receive. Your decision should weigh pricing against the specific features that matter most for your workflow.
Start with a trial of each to see which platform fits your team's daily process. The best tool is the one your team actually uses consistently.
Pricing and features verified as of September 2026. Visit Insightly and Outreach for current information.
Frequently asked questions.
Frequently asked questions- What is the main difference between Insightly and Outreach?
- Insightly is a CRM platform built for customer relationship management and sales pipeline tracking, while Outreach is a sales engagement platform built for multi-channel sales outreach and engagement tracking. They are not direct substitutes, and many teams use both together in their outbound stack.
- How much does Insightly cost compared to Outreach?
- Insightly publishes three pricing tiers: Plus at $29/mo, Professional at $49/mo, and Enterprise at $99/mo. Outreach does not publish list pricing and instead uses custom pricing through its Amplify Essentials plan, which includes 10,000 AI Credits, so the two cannot be compared on list price.
- Which integrations do Insightly and Outreach share?
- Insightly and Outreach both integrate with Slack and Gmail. Beyond those shared tools, Insightly connects with QuickBooks Online, Xero, Shopify, Jira, Asana, Calendly, DocuSign, and ZoomInfo, while Outreach connects with Salesforce, Microsoft Dynamics 365, HubSpot, Microsoft Outlook, LinkedIn Sales Navigator, Gong, Chorus, Drift, 6sense, and Zoom.
- Is Insightly a good fit for budget-conscious teams?
- Yes, Insightly is recommended for budget-conscious teams looking for an affordable CRM platform, according to the article's use case recommendations. It is also positioned as a fit for sales teams that need to track deals from first touch onward.
- Does Outreach replace the need for a CRM like Insightly?
- No, Outreach is a sales engagement platform focused on multi-channel outreach, sequences, and engagement tracking rather than core CRM functions like contact organization and deal tracking. The article notes that many teams run both an engagement platform and a CRM side by side rather than choosing only one.
About the author.
Tim Carden is CMO / CTO at RevenueFlow, which builds and operates outbound revenue engines for B2B companies. Studied at McGill University.
Tim Carden · CMO / CTO
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