Keap vs Kommo: CRM Platform Comparison
Compare Keap and Kommo side by side. See pricing, features, and integrations to choose the right CRM platform for your needs.
Keap and Kommo are both CRM platforms, but they differ sharply in price and design. Keap starts at $299/mo as a single plan for 1,500 contacts and 2 users, combining automation, quotes, and invoicing. Kommo starts at $25/mo per user across four tiers, built around messenger channels, unified inbox, and AI-powered reply suggestions.
Key takeaways
- Keap's entry plan costs $299/mo and starts at 1,500 contacts with 2 users, while Kommo's Base plan costs $25/mo per user with 2,500 leads and 750 AI credits per user/month.
- Kommo offers four pricing tiers (Base, Advanced, Pro, and Enterprise), compared to Keap's single plan.
- Keap lists 8 features on its own pages, including contact segmentation, quotes, invoices, and text marketing, while Kommo lists 11 features, including AI reply suggestions and AI summaries.
- Keap integrates with 6 tools including Gmail, Outlook, PayPal, and Stripe, while Kommo integrates with 26 tools including WhatsApp Business, TikTok, and Shopify.
- Gmail and Zapier are the only integrations both Keap and Kommo share.
Reviewed and updated September 4, 2026
Keap vs Kommo: CRM Platform Comparison
Keap and Kommo compete head-to-head in the customer relationship management and sales pipeline tracking space. This guide compares their pricing tiers, feature sets, and integration ecosystems to help you make a confident decision.
The Quick Answer
By each vendor's own wording, Keap lists contact management and contact segmentation (tags), while Kommo lists sales pipelines and unified inbox. A capability both offer can appear under different names, so read both feature lists below.
Kommo offers a lower entry point at $25/mo compared to Keap at $299/mo.
If your priority is organizing contacts, tracking deals, and forecasting revenue, both tools target it. The right choice depends on your budget, team size, and the specific capabilities you need most.
Understanding the Core Difference
Keap is Keap is a small business CRM and automation platform combining contact management, marketing and sales automation, appointments, quotes and invoicing in one product. It is sold as a single plan priced by contact count rather than by feature tier.
Kommo is Kommo is an AI-powered CRM built for messenger-based sales, with sales pipelines, a unified inbox across WhatsApp, Instagram and other channels, and AI reply and task suggestions. Plans are per user with lead and AI credit allowances and channel limits.
The two platforms take different approaches to solving the same core challenge.
Pricing Comparison
Keap
Base
Keap Pricing (as of September 2026)
| Plan | Price | Contacts |
|---|---|---|
| Keap | $299/mo | Starting at 1,500 contacts and 2 users |
Source: Keap Pricing
Kommo Pricing (as of September 2026)
| Plan | Price | Contacts |
|---|---|---|
| Base | $25/mo | 2,500 leads per user; 750 AI credits per user/month |
| Advanced | $35/mo | 5,000 leads per user; 1,250 AI credits per user/month |
| Pro | $45/mo | 10,000 leads per user; 2,250 AI credits per user/month |
| Enterprise | Contact Sales | - |
Source: Kommo Pricing
Pricing Analysis
Kommo offers the lower entry point ($25/mo vs $299/mo). Teams watching their budget will appreciate the savings, especially when starting out.
Kommo offers 4 pricing tiers compared to Keap's 1, giving you more granularity as you scale.
Features Breakdown
- Contact management
- Contact segmentation (tags)
- Email broadcasts
- Sales pipeline
- Appointment scheduler
- Quotes
- and 2 more listed below
- Sales pipelines
- Unified inbox
- Dashboard
- Calendar
- AI reply suggestions
- AI task suggestions
- and 5 more listed below
Keap Key Features
- Contact management
- Contact segmentation (tags)
- Email broadcasts
- Sales pipeline
- Appointment scheduler
- Quotes
- Invoices
- Text marketing
Kommo Key Features
- Sales pipelines
- Unified inbox
- Dashboard
- Calendar
- AI reply suggestions
- AI task suggestions
- AI summaries
- AI writing assistance
- Booking page and scheduling link
- Dynamic segments and audience sync to ad platforms
- Sales and marketing analytics
The two lists below are a diff of each vendor's own feature list by exact wording, so a capability both tools offer can appear on either side under a different name.
Listed only by Keap
- Contact management
- Contact segmentation (tags)
- Email broadcasts
- Sales pipeline
- Appointment scheduler
- Quotes
- Invoices
- Text marketing
Listed only by Kommo
- Sales pipelines
- Unified inbox
- Dashboard
- Calendar
- AI reply suggestions
- AI task suggestions
- AI summaries
- AI writing assistance
- Booking page and scheduling link
- Dynamic segments and audience sync to ad platforms
- Sales and marketing analytics
Integration Ecosystem
Keap Integrations
Keap connects with: Gmail, Outlook, Zapier, PayPal, Stripe, Eway.
Kommo Integrations
Kommo connects with: WhatsApp Business, TikTok, Facebook Messenger, Instagram, Zapier, Calendly, Mailchimp, Make, Dropbox, Typeform, Telegram, Viber, Twilio, RingCentral, Wufoo, ActiveCampaign, Zendesk, Google Ads, Google Analytics, Jotform, Shopify, Slack, CloudTalk, Gmail, Google Calendar, Google Sheets.
Shared Integrations
Both tools integrate with: Gmail, Zapier.
Integrations listed only by Keap: Outlook, PayPal, Stripe, Eway.
Integrations listed only by Kommo: WhatsApp Business, TikTok, Facebook Messenger, Instagram, Calendly, Mailchimp, Make, Dropbox, Typeform, Telegram, Viber, Twilio, RingCentral, Wufoo, ActiveCampaign, Zendesk, Google Ads, Google Analytics, Jotform, Shopify, Slack, CloudTalk, Google Calendar, Google Sheets.
Use Case Recommendations
Best Fit for Keap
- Mid-market to enterprise teams with established customer relationship management and sales pipeline tracking budgets
- Sales teams tracking deals from first touch to close
- Managers who need pipeline visibility and forecasting
- Growing teams that need scalable contact management
Best Fit for Kommo
- Budget-conscious teams looking for an affordable CRM platform
- Teams that need a wide feature set (11 capabilities listed)
- Organizations with complex tech stacks needing broad integration support (26 integrations)
- Enterprise buyers who prefer custom pricing and dedicated support
Feature Comparison Summary
| Feature | Keap | Kommo |
|---|---|---|
| Starting Price | $299/mo | $25/mo |
| Top Tier Price | $299/mo | Contact Sales |
| Total Features Listed | 8 | 11 |
| Integrations | 6 | 26 |
Getting Started Checklist
- Define your customer relationship management and sales pipeline tracking requirements and monthly budget
- Estimate your expected contacts and deals to find the right tier
- List the integrations your team currently relies on
- Sign up for free trials or demos of both platforms
- Run a small test with each tool before making a commitment
- Evaluate the onboarding experience and support quality
Final Thoughts
Keap and Kommo both serve the customer relationship management and sales pipeline tracking market. Kommo offers a more accessible entry point at $25/mo, while Keap starts at $299/mo. Your decision should weigh pricing against the specific features that matter most for your workflow.
Start with a trial of each to see which platform fits your team's daily process. The best tool is the one your team actually uses consistently.
Pricing and features verified as of September 2026. Visit Keap and Kommo for current information.
Frequently asked questions.
Frequently asked questions- Which is cheaper, Keap or Kommo?
- Kommo is cheaper at the entry level, starting at $25/mo per user compared to Keap's $299/mo single plan. Kommo also offers four pricing tiers (Base, Advanced, Pro, Enterprise), while Keap sells only one plan priced by contact count.
- What is the main difference between Keap and Kommo?
- Keap is a small business CRM and automation platform combining contact management, marketing and sales automation, appointments, quotes, and invoicing in one product. Kommo is an AI-powered CRM built for messenger-based sales, featuring a unified inbox across WhatsApp, Instagram, and other channels along with AI reply and task suggestions.
- How many integrations does Kommo support compared to Keap?
- Kommo lists 26 integrations, including WhatsApp Business, TikTok, Facebook Messenger, Instagram, Shopify, and Slack. Keap lists 6 integrations, including Gmail, Outlook, Zapier, PayPal, Stripe, and Eway. Both platforms share Gmail and Zapier as common integrations.
- Who should use Keap instead of Kommo?
- Keap suits mid-market to enterprise teams with established CRM budgets, sales teams tracking deals from first touch to close, managers needing pipeline visibility and forecasting, and growing teams that need scalable contact management. It is built around a single plan priced by contact count rather than feature tiers.
- Who should use Kommo instead of Keap?
- Kommo fits budget-conscious teams looking for an affordable CRM, teams that need a wide feature set of 11 listed capabilities, organizations with complex tech stacks needing broad integration support across 26 integrations, and enterprise buyers who prefer custom pricing and dedicated support.
About the author.
Tim Carden is CMO / CTO at RevenueFlow, which builds and operates outbound revenue engines for B2B companies. Studied at McGill University.
Tim Carden · CMO / CTO
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