Kixie vs Kommo: Sales Engagement Platform vs CRM Platform Comparison
Compare Kixie (sales engagement platform) and Kommo (CRM platform) side by side. See pricing, features, and integrations to decide which one, or both, your stack needs.
Kixie is a sales engagement platform built for multi-channel outbound calling, texting, and cadence automation with bi-directional CRM integration, while Kommo is a CRM platform for pipeline management and a unified messaging inbox across WhatsApp, Instagram, and other channels. Kommo starts at $25 per month; Kixie uses custom, contact-sales pricing. Many teams run both together.
Key takeaways
- Kommo publishes an entry price of $25 per month for its Base plan, while Kixie uses custom, contact-sales pricing across all three of its plans.
- Kommo's Base plan includes 2,500 leads per user and 750 AI credits per user per month, scaling up to 10,000 leads and 2,250 AI credits per user on the Pro plan.
- Kixie lists features such as outbound call and text cadences, bi-directional CRM integration, voicemail drop, live call coaching, and conversation intelligence.
- Kommo lists features such as sales pipelines, a unified inbox, AI reply and task suggestions, AI summaries, and dynamic segments with ad platform audience sync.
- Kixie integrates with HubSpot, Salesforce, Zoho, and Pipedrive, while Kommo integrates with a much larger list including WhatsApp Business, TikTok, Instagram, Shopify, and Slack, with Zapier as the only integration shared by both.
Reviewed and updated September 4, 2026
Kixie vs Kommo: Sales Engagement Platform vs CRM Platform Comparison
Kixie (sales engagement platform) and Kommo (CRM platform) sit next to each other in many outbound stacks. They are not substitutes for each other on every job, so this comparison covers pricing, features, and integrations for each and points out where the two meet.
The Quick Answer
Kixie is a sales engagement platform for multi-channel sales outreach and engagement tracking; Kommo is a CRM platform for customer relationship management and sales pipeline tracking. By each vendor's own wording, Kixie lists outbound call & text cadences and bi-directional crm integration, and Kommo lists sales pipelines and unified inbox.
Kommo publishes an entry price of $25/mo; Kixie uses custom pricing, so the two cannot be compared on list price.
If your priority is coordinating outreach across email, phone, and social channels, Kixie is the one built for it; for organizing contacts, tracking deals, and forecasting revenue, that is Kommo. Many teams run one of each.
Understanding the Core Difference
Kixie is AI-powered sales communications platform combining a multi-line power dialer, business SMS and a contact center with bi-directional CRM integration. Runs automated outbound calling and texting cadences and adds conversation intelligence for call analysis and coaching.
Kommo is Kommo is an AI-powered CRM built for messenger-based sales, with sales pipelines, a unified inbox across WhatsApp, Instagram and other channels, and AI reply and task suggestions. Plans are per user with lead and AI credit allowances and channel limits.
The two platforms take different approaches to solving the same core challenge.
Pricing Comparison
Professional Plan
Base
Kixie Pricing (as of September 2026)
| Plan | Price | Emails |
|---|---|---|
| Professional Plan | Contact Sales | Unlimited Minutes for US/Canada calls |
| Single-Line PowerDialer | Contact Sales | Unlimited Minutes for US/Canada calls; 1-line PowerDialer |
| Multi-Line PowerDialer | Contact Sales | Unlimited Minutes for US/Canada calls; PowerDial up to 4 lines |
Source: Kixie Pricing
Kommo Pricing (as of September 2026)
| Plan | Price | Contacts |
|---|---|---|
| Base | $25/mo | 2,500 leads per user; 750 AI credits per user/month |
| Advanced | $35/mo | 5,000 leads per user; 1,250 AI credits per user/month |
| Pro | $45/mo | 10,000 leads per user; 2,250 AI credits per user/month |
| Enterprise | Contact Sales | - |
Source: Kommo Pricing
Pricing Analysis
One or both platforms use custom or contact-based pricing for some tiers. Reach out to their sales teams for exact quotes based on your usage needs.
Kommo offers 4 pricing tiers compared to Kixie's 3, giving you more granularity as you scale.
Features Breakdown
- Outbound Call & Text Cadences
- Bi-Directional CRM Integration
- Click-to-Call / Click-to-Text
- SMS Templates
- Team SMS
- Voicemail Drop
- and 6 more listed below
- Sales pipelines
- Unified inbox
- Dashboard
- Calendar
- AI reply suggestions
- AI task suggestions
- and 5 more listed below
Kixie Key Features
- Outbound Call & Text Cadences
- Bi-Directional CRM Integration
- Click-to-Call / Click-to-Text
- SMS Templates
- Team SMS
- Voicemail Drop
- Live Call Coaching
- IVR Auto-Attendant
- Call Recording
- ConnectionBoost
- Conversation Intelligence
- Developer API
Kommo Key Features
- Sales pipelines
- Unified inbox
- Dashboard
- Calendar
- AI reply suggestions
- AI task suggestions
- AI summaries
- AI writing assistance
- Booking page and scheduling link
- Dynamic segments and audience sync to ad platforms
- Sales and marketing analytics
The two lists below are a diff of each vendor's own feature list by exact wording, so a capability both tools offer can appear on either side under a different name.
Listed only by Kixie
- Outbound Call & Text Cadences
- Bi-Directional CRM Integration
- Click-to-Call / Click-to-Text
- SMS Templates
- Team SMS
- Voicemail Drop
- Live Call Coaching
- IVR Auto-Attendant
- Call Recording
- ConnectionBoost
- Conversation Intelligence
- Developer API
Listed only by Kommo
- Sales pipelines
- Unified inbox
- Dashboard
- Calendar
- AI reply suggestions
- AI task suggestions
- AI summaries
- AI writing assistance
- Booking page and scheduling link
- Dynamic segments and audience sync to ad platforms
- Sales and marketing analytics
Integration Ecosystem
Kixie Integrations
Kixie connects with: HubSpot, Salesforce, Zoho, Pipedrive, Zapier.
Kommo Integrations
Kommo connects with: WhatsApp Business, TikTok, Facebook Messenger, Instagram, Zapier, Calendly, Mailchimp, Make, Dropbox, Typeform, Telegram, Viber, Twilio, RingCentral, Wufoo, ActiveCampaign, Zendesk, Google Ads, Google Analytics, Jotform, Shopify, Slack, CloudTalk, Gmail, Google Calendar, Google Sheets.
Shared Integrations
Both tools integrate with: Zapier.
Integrations listed only by Kixie: HubSpot, Salesforce, Zoho, Pipedrive.
Integrations listed only by Kommo: WhatsApp Business, TikTok, Facebook Messenger, Instagram, Calendly, Mailchimp, Make, Dropbox, Typeform, Telegram, Viber, Twilio, RingCentral, Wufoo, ActiveCampaign, Zendesk, Google Ads, Google Analytics, Jotform, Shopify, Slack, CloudTalk, Gmail, Google Calendar, Google Sheets.
Use Case Recommendations
Best Fit for Kixie
- Teams that need a wide feature set (12 capabilities listed)
- Enterprise buyers who prefer custom pricing and dedicated support
- SDR teams running multi-channel outreach sequences
- Sales managers tracking team engagement metrics
Best Fit for Kommo
- Budget-conscious teams looking for an affordable CRM platform
- Organizations with complex tech stacks needing broad integration support (26 integrations)
- Enterprise buyers who prefer custom pricing and dedicated support
Feature Comparison Summary
| Feature | Kixie | Kommo |
|---|---|---|
| Starting Price | Contact Sales | $25/mo |
| Top Tier Price | Contact Sales | Contact Sales |
| Total Features Listed | 12 | 11 |
| Integrations | 5 | 26 |
Getting Started Checklist
- Define your multi-channel sales outreach and engagement tracking and customer relationship management and sales pipeline tracking requirements and monthly budget
- Estimate your expected sequences and engagement actions and contacts and deals to find the right tier
- List the integrations your team currently relies on
- Sign up for free trials or demos of both platforms
- Run a small test with each tool before making a commitment
- Evaluate the onboarding experience and support quality
Final Thoughts
Kixie serves the multi-channel sales outreach and engagement tracking side of an outbound stack and Kommo the customer relationship management and sales pipeline tracking side. Kommo publishes an entry price of $25/mo, while Kixie uses custom pricing for its plans, so compare on features and on the quote you receive. Your decision should weigh pricing against the specific features that matter most for your workflow.
Start with a trial of each to see which platform fits your team's daily process. The best tool is the one your team actually uses consistently.
Pricing and features verified as of September 2026. Visit Kixie and Kommo for current information.
Frequently asked questions.
Frequently asked questions- What is the main difference between Kixie and Kommo?
- Kixie is a sales engagement platform focused on multi-channel outbound calling, texting, and cadence automation, while Kommo is a CRM platform focused on organizing contacts, managing sales pipelines, and unified messaging across channels like WhatsApp and Instagram. Many teams use both together rather than choosing one over the other.
- How much does Kixie cost compared to Kommo?
- Kommo publishes an entry price of $25 per month for its Base plan, with Advanced at $35 per month and Pro at $45 per month. Kixie does not publish list pricing and instead uses custom, contact-sales pricing across its Professional, Single-Line PowerDialer, and Multi-Line PowerDialer plans, so the two cannot be directly compared on price.
- Which integrations do Kixie and Kommo have in common?
- Zapier is the only integration listed by both Kixie and Kommo. Kixie separately connects with HubSpot, Salesforce, Zoho, and Pipedrive, while Kommo connects with a much larger set of tools including WhatsApp Business, TikTok, Facebook Messenger, Instagram, Shopify, Slack, and Google Ads, among others.
- Does Kommo offer AI features?
- Yes, Kommo lists AI reply suggestions, AI task suggestions, AI summaries, and AI writing assistance among its key features. Its pricing plans also include monthly AI credit allowances per user, ranging from 750 credits on the Base plan to 2,250 credits on the Pro plan.
- Is Kixie better for outbound calling than Kommo?
- Kixie is built specifically for outbound calling and texting, listing features like outbound call and text cadences, click-to-call and click-to-text, voicemail drop, live call coaching, and conversation intelligence. Kommo does not list these dedicated outbound calling features, focusing instead on pipeline tracking and a unified messaging inbox.
About the author.
Tim Carden is CMO / CTO at RevenueFlow, which builds and operates outbound revenue engines for B2B companies. Studied at McGill University.
Tim Carden · CMO / CTO
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