Kommo vs Monday CRM: CRM Platform Comparison
Compare Kommo and Monday CRM side by side. See pricing, features, and integrations to choose the right CRM platform for your needs.
Kommo is an AI-powered CRM built for messenger-based sales, starting at $25 per month, while Monday CRM is a flexible CRM built on the monday.com Work OS, starting at $12 per month. Kommo lists 11 features and 26 integrations covering channels like WhatsApp and Instagram. Monday CRM lists 8 features and 8 integrations including Zoom and Microsoft Teams.
Key takeaways
- Kommo's entry-level Base plan costs $25 per month, while Monday CRM's Basic plan costs $12 per month.
- Kommo lists 11 key features, including AI reply suggestions, AI task suggestions, and a unified inbox across WhatsApp and Instagram.
- Monday CRM lists 8 key features, including customizable deal pipeline boards and integrated project management capabilities.
- Kommo integrates with 26 tools, including WhatsApp Business, TikTok, and Shopify, while Monday CRM integrates with 8 tools, including Zoom and Microsoft Teams.
- Both platforms share integrations with Zapier, Slack, and Gmail.
Reviewed and updated September 4, 2026
Kommo vs Monday CRM: CRM Platform Comparison
Kommo and Monday CRM compete head-to-head in the customer relationship management and sales pipeline tracking space. This guide compares their pricing tiers, feature sets, and integration ecosystems to help you make a confident decision.
The Quick Answer
By each vendor's own wording, Kommo lists sales pipelines and unified inbox, while Monday CRM lists customizable deal pipeline boards and lead and contact management. A capability both offer can appear under different names, so read both feature lists below.
Monday CRM offers a lower entry point at $12/mo compared to Kommo at $25/mo.
If your priority is organizing contacts, tracking deals, and forecasting revenue, both tools target it. The right choice depends on your budget, team size, and the specific capabilities you need most.
Understanding the Core Difference
Kommo is Kommo is an AI-powered CRM built for messenger-based sales, with sales pipelines, a unified inbox across WhatsApp, Instagram and other channels, and AI reply and task suggestions. Plans are per user with lead and AI credit allowances and channel limits.
Monday CRM is A flexible CRM built on the monday.com Work OS platform, offering highly customizable pipelines, automations, and dashboards. Ideal for teams that want a CRM tightly integrated with project management and collaboration workflows, with a visual and intuitive interface.
The two platforms take different approaches to solving the same core challenge.
Pricing Comparison
Base
Basic
Kommo Pricing (as of September 2026)
| Plan | Price | Contacts |
|---|---|---|
| Base | $25/mo | 2,500 leads per user; 750 AI credits per user/month |
| Advanced | $35/mo | 5,000 leads per user; 1,250 AI credits per user/month |
| Pro | $45/mo | 10,000 leads per user; 2,250 AI credits per user/month |
| Enterprise | Contact Sales | - |
Source: Kommo Pricing
Monday CRM Pricing (as of September 2026)
| Plan | Price |
|---|---|
| Basic | $12/mo |
| Standard | $17/mo |
| Pro | $28/mo |
| Ultimate | Contact Sales |
Source: Monday CRM Pricing
Pricing Analysis
Monday CRM offers the lower entry point ($12/mo vs $25/mo). Teams watching their budget will appreciate the savings, especially when starting out.
Features Breakdown
- Sales pipelines
- Unified inbox
- Dashboard
- Calendar
- AI reply suggestions
- AI task suggestions
- and 5 more listed below
- Customizable deal pipeline boards
- Lead and contact management
- Sales automations and workflows
- Email tracking and templates
- Activity management and logging
- Customizable dashboards and reporting
- and 2 more listed below
Kommo Key Features
- Sales pipelines
- Unified inbox
- Dashboard
- Calendar
- AI reply suggestions
- AI task suggestions
- AI summaries
- AI writing assistance
- Booking page and scheduling link
- Dynamic segments and audience sync to ad platforms
- Sales and marketing analytics
Monday CRM Key Features
- Customizable deal pipeline boards
- Lead and contact management
- Sales automations and workflows
- Email tracking and templates
- Activity management and logging
- Customizable dashboards and reporting
- Document management
- Integrated project management capabilities
The two lists below are a diff of each vendor's own feature list by exact wording, so a capability both tools offer can appear on either side under a different name.
Listed only by Kommo
- Sales pipelines
- Unified inbox
- Dashboard
- Calendar
- AI reply suggestions
- AI task suggestions
- AI summaries
- AI writing assistance
- Booking page and scheduling link
- Dynamic segments and audience sync to ad platforms
- Sales and marketing analytics
Listed only by Monday CRM
- Customizable deal pipeline boards
- Lead and contact management
- Sales automations and workflows
- Email tracking and templates
- Activity management and logging
- Customizable dashboards and reporting
- Document management
- Integrated project management capabilities
Integration Ecosystem
Kommo Integrations
Kommo connects with: WhatsApp Business, TikTok, Facebook Messenger, Instagram, Zapier, Calendly, Mailchimp, Make, Dropbox, Typeform, Telegram, Viber, Twilio, RingCentral, Wufoo, ActiveCampaign, Zendesk, Google Ads, Google Analytics, Jotform, Shopify, Slack, CloudTalk, Gmail, Google Calendar, Google Sheets.
Monday CRM Integrations
Monday CRM connects with: Gmail, Microsoft Outlook, Slack, Zoom, Zapier, Google Workspace, Microsoft Teams, DocuSign.
Shared Integrations
Both tools integrate with: Zapier, Slack, Gmail.
Integrations listed only by Kommo: WhatsApp Business, TikTok, Facebook Messenger, Instagram, Calendly, Mailchimp, Make, Dropbox, Typeform, Telegram, Viber, Twilio, RingCentral, Wufoo, ActiveCampaign, Zendesk, Google Ads, Google Analytics, Jotform, Shopify, CloudTalk, Google Calendar, Google Sheets.
Integrations listed only by Monday CRM: Microsoft Outlook, Zoom, Google Workspace, Microsoft Teams, DocuSign.
Use Case Recommendations
Best Fit for Kommo
- Budget-conscious teams looking for an affordable CRM platform
- Teams that need a wide feature set (11 capabilities listed)
- Organizations with complex tech stacks needing broad integration support (26 integrations)
- Enterprise buyers who prefer custom pricing and dedicated support
Best Fit for Monday CRM
- Budget-conscious teams looking for an affordable CRM platform
- Enterprise buyers who prefer custom pricing and dedicated support
- Sales teams tracking deals from first touch to close
- Managers who need pipeline visibility and forecasting
Feature Comparison Summary
| Feature | Kommo | Monday CRM |
|---|---|---|
| Starting Price | $25/mo | $12/mo |
| Top Tier Price | Contact Sales | Contact Sales |
| Total Features Listed | 11 | 8 |
| Integrations | 26 | 8 |
| Founded | N/A | 2012 |
Getting Started Checklist
- Define your customer relationship management and sales pipeline tracking requirements and monthly budget
- Estimate your expected contacts and deals to find the right tier
- List the integrations your team currently relies on
- Sign up for free trials or demos of both platforms
- Run a small test with each tool before making a commitment
- Evaluate the onboarding experience and support quality
Final Thoughts
Kommo and Monday CRM both serve the customer relationship management and sales pipeline tracking market. Monday CRM offers a more accessible entry point at $12/mo, while Kommo starts at $25/mo. Your decision should weigh pricing against the specific features that matter most for your workflow.
Start with a trial of each to see which platform fits your team's daily process. The best tool is the one your team actually uses consistently.
Pricing and features verified as of September 2026. Visit Kommo and Monday CRM for current information.
Frequently asked questions.
Frequently asked questions- Which CRM is cheaper, Kommo or Monday CRM?
- Monday CRM has the lower entry price at $12 per month for its Basic plan, compared to Kommo's Base plan at $25 per month. Kommo's Base plan includes 2,500 leads per user and 750 AI credits per user per month, so the price difference reflects different feature sets as well.
- What integrations does Kommo support?
- Kommo lists 26 integrations, including WhatsApp Business, TikTok, Facebook Messenger, Instagram, Zapier, Calendly, Mailchimp, Dropbox, Telegram, Twilio, Zendesk, Google Ads, Shopify, and Slack. This makes it geared toward teams selling through messaging and social channels alongside standard sales tools.
- What integrations does Monday CRM support?
- Monday CRM lists 8 integrations: Gmail, Microsoft Outlook, Slack, Zoom, Zapier, Google Workspace, Microsoft Teams, and DocuSign. Its integration list leans toward general workplace collaboration tools rather than messaging or social channels.
- What is the top pricing tier for Kommo and Monday CRM?
- Kommo's highest listed self-serve tier is the Pro plan at $45 per month, offering 10,000 leads per user and 2,250 AI credits per user per month, with an Enterprise tier available by contacting sales. Monday CRM's highest listed self-serve tier is the Pro plan at $28 per month, with an Ultimate tier available by contacting sales.
- Is Kommo built specifically for messenger-based sales?
- Yes, Kommo is described as an AI-powered CRM built for messenger-based sales, with a unified inbox spanning WhatsApp, Instagram, and other channels plus AI reply and task suggestions. Monday CRM, by contrast, is built on the monday.com Work OS and is positioned around customizable pipelines and project management integration.
About the author.
Tim Carden is CMO / CTO at RevenueFlow, which builds and operates outbound revenue engines for B2B companies. Studied at McGill University.
Tim Carden · CMO / CTO
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