Kommo vs Nutshell: CRM Platform Comparison
Compare Kommo and Nutshell side by side. See pricing, features, and integrations to choose the right CRM platform for your needs.
Kommo and Nutshell are both CRM platforms for organizing contacts, tracking deals, and forecasting revenue, but they differ in focus. Kommo is built for messenger-based sales with AI reply suggestions and a unified inbox across WhatsApp and Instagram, priced from $25/mo. Nutshell bundles CRM with email marketing and automation, starting at $19/mo.
Key takeaways
- Kommo's entry plan costs $25/mo and includes 2,500 leads per user and 750 AI credits per user per month.
- Nutshell's entry plan costs $19/mo, offers unlimited contacts and storage, and includes 10 AI outcomes.
- Nutshell offers 5 pricing tiers ranging from $19/mo to $89/mo, while Kommo offers 4 tiers ranging from $25/mo to $45/mo plus a custom Enterprise plan.
- Kommo lists 11 features including sales pipelines, a unified inbox, and AI writing assistance, while Nutshell lists 8 features including a form builder, activity reports, and sales automation.
- Both Kommo and Nutshell integrate with Calendly, but Kommo also connects with WhatsApp Business, TikTok, and Instagram while Nutshell connects with Aircall, Intercom, and Claude.
Reviewed and updated September 4, 2026
Kommo vs Nutshell: CRM Platform Comparison
Kommo and Nutshell compete head-to-head in the customer relationship management and sales pipeline tracking space. This guide compares their pricing tiers, feature sets, and integration ecosystems to help you make a confident decision.
The Quick Answer
By each vendor's own wording, Kommo lists sales pipelines and unified inbox, while Nutshell lists unlimited contacts & storage and email & calendar sync. A capability both offer can appear under different names, so read both feature lists below.
Nutshell offers a lower entry point at $19/mo compared to Kommo at $25/mo.
If your priority is organizing contacts, tracking deals, and forecasting revenue, both tools target it. The right choice depends on your budget, team size, and the specific capabilities you need most.
Understanding the Core Difference
Kommo is Kommo is an AI-powered CRM built for messenger-based sales, with sales pipelines, a unified inbox across WhatsApp, Instagram and other channels, and AI reply and task suggestions. Plans are per user with lead and AI credit allowances and channel limits.
Nutshell is Nutshell is an all-in-one growth software featuring CRM, email marketing, and contact management for sales teams. Every subscription bundles webchat, an AI chatbot, a form builder, landing pages and attribution reporting alongside the sales pipeline.
The two platforms take different approaches to solving the same core challenge.
Pricing Comparison
Base
Foundation
Kommo Pricing (as of September 2026)
| Plan | Price | Contacts |
|---|---|---|
| Base | $25/mo | 2,500 leads per user; 750 AI credits per user/month |
| Advanced | $35/mo | 5,000 leads per user; 1,250 AI credits per user/month |
| Pro | $45/mo | 10,000 leads per user; 2,250 AI credits per user/month |
| Enterprise | Contact Sales | - |
Source: Kommo Pricing
Nutshell Pricing (as of September 2026)
| Plan | Price | Contacts |
|---|---|---|
| Foundation | $19/mo | Unlimited contacts and storage; 10 AI outcomes |
| Growth | $32/mo | 20 AI outcomes |
| Pro | $49/mo | 40 AI outcomes; 5 custom pipelines |
| Business | $67/mo | 100 AI outcomes; 10 custom pipelines |
| Enterprise | $89/mo | 150 AI outcomes; unlimited pipelines |
Source: Nutshell Pricing
Pricing Analysis
Nutshell offers the lower entry point ($19/mo vs $25/mo). Teams watching their budget will appreciate the savings, especially when starting out.
Nutshell offers 5 pricing tiers compared to Kommo's 4, giving you more granularity as you scale.
Features Breakdown
- Sales pipelines
- Unified inbox
- Dashboard
- Calendar
- AI reply suggestions
- AI task suggestions
- and 5 more listed below
- Unlimited contacts & storage
- Email & calendar sync
- Form builder & landing pages
- Activity reports
- Lead assignment rules
- Sales automation
- and 2 more listed below
Kommo Key Features
- Sales pipelines
- Unified inbox
- Dashboard
- Calendar
- AI reply suggestions
- AI task suggestions
- AI summaries
- AI writing assistance
- Booking page and scheduling link
- Dynamic segments and audience sync to ad platforms
- Sales and marketing analytics
Nutshell Key Features
- Unlimited contacts & storage
- Email & calendar sync
- Form builder & landing pages
- Activity reports
- Lead assignment rules
- Sales automation
- Meeting scheduler
- Advanced reporting
The two lists below are a diff of each vendor's own feature list by exact wording, so a capability both tools offer can appear on either side under a different name.
Listed only by Kommo
- Sales pipelines
- Unified inbox
- Dashboard
- Calendar
- AI reply suggestions
- AI task suggestions
- AI summaries
- AI writing assistance
- Booking page and scheduling link
- Dynamic segments and audience sync to ad platforms
- Sales and marketing analytics
Listed only by Nutshell
- Unlimited contacts & storage
- Email & calendar sync
- Form builder & landing pages
- Activity reports
- Lead assignment rules
- Sales automation
- Meeting scheduler
- Advanced reporting
Integration Ecosystem
Kommo Integrations
Kommo connects with: WhatsApp Business, TikTok, Facebook Messenger, Instagram, Zapier, Calendly, Mailchimp, Make, Dropbox, Typeform, Telegram, Viber, Twilio, RingCentral, Wufoo, ActiveCampaign, Zendesk, Google Ads, Google Analytics, Jotform, Shopify, Slack, CloudTalk, Gmail, Google Calendar, Google Sheets.
Nutshell Integrations
Nutshell connects with: Gmail and Google Calendar, Calendly, Aircall, CallRail, Dialpad, Intercom, Google Meet, Google Analytics (GA4), ChatGPT / OpenAI, Claude.
Shared Integrations
Both tools integrate with: Calendly.
Integrations listed only by Kommo: WhatsApp Business, TikTok, Facebook Messenger, Instagram, Zapier, Mailchimp, Make, Dropbox, Typeform, Telegram, Viber, Twilio, RingCentral, Wufoo, ActiveCampaign, Zendesk, Google Ads, Google Analytics, Jotform, Shopify, Slack, CloudTalk, Gmail, Google Calendar, Google Sheets.
Integrations listed only by Nutshell: Gmail and Google Calendar, Aircall, CallRail, Dialpad, Intercom, Google Meet, Google Analytics (GA4), ChatGPT / OpenAI, Claude.
Use Case Recommendations
Best Fit for Kommo
- Budget-conscious teams looking for an affordable CRM platform
- Teams that need a wide feature set (11 capabilities listed)
- Organizations with complex tech stacks needing broad integration support (26 integrations)
- Enterprise buyers who prefer custom pricing and dedicated support
Best Fit for Nutshell
- Budget-conscious teams looking for an affordable CRM platform
- Sales teams tracking deals from first touch to close
- Managers who need pipeline visibility and forecasting
- Growing teams that need scalable contact management
Feature Comparison Summary
| Feature | Kommo | Nutshell |
|---|---|---|
| Starting Price | $25/mo | $19/mo |
| Top Tier Price | Contact Sales | $89/mo |
| Total Features Listed | 11 | 8 |
| Integrations | 26 | 10 |
Getting Started Checklist
- Define your customer relationship management and sales pipeline tracking requirements and monthly budget
- Estimate your expected contacts and deals to find the right tier
- List the integrations your team currently relies on
- Sign up for free trials or demos of both platforms
- Run a small test with each tool before making a commitment
- Evaluate the onboarding experience and support quality
Final Thoughts
Kommo and Nutshell both serve the customer relationship management and sales pipeline tracking market. Nutshell offers a more accessible entry point at $19/mo, while Kommo starts at $25/mo. Your decision should weigh pricing against the specific features that matter most for your workflow.
Start with a trial of each to see which platform fits your team's daily process. The best tool is the one your team actually uses consistently.
Pricing and features verified as of September 2026. Visit Kommo and Nutshell for current information.
Frequently asked questions.
Frequently asked questions- Which is cheaper, Kommo or Nutshell?
- Nutshell has the lower entry price at $19/mo compared to Kommo's $25/mo. Nutshell's Foundation plan includes unlimited contacts and storage plus 10 AI outcomes, while Kommo's Base plan includes 2,500 leads per user and 750 AI credits per user per month.
- What is the main difference between Kommo and Nutshell?
- Kommo is an AI-powered CRM built for messenger-based sales, offering a unified inbox across channels like WhatsApp and Instagram along with AI reply and task suggestions. Nutshell is an all-in-one growth platform bundling CRM, email marketing, webchat, an AI chatbot, and landing pages into every subscription.
- How many pricing tiers do Kommo and Nutshell each offer?
- Kommo offers 4 tiers: Base, Advanced, Pro, and a custom Enterprise plan reached by contacting sales. Nutshell offers 5 tiers: Foundation, Growth, Pro, Business, and Enterprise, priced from $19/mo up to $89/mo.
- Does Kommo or Nutshell integrate with WhatsApp?
- Kommo integrates with WhatsApp Business, along with other messaging channels like TikTok, Facebook Messenger, and Instagram. Nutshell's listed integrations do not include WhatsApp Business; its channels instead include Aircall, CallRail, Dialpad, Intercom, and Google Meet.
- Which CRM is better for teams with complex tech stacks?
- Kommo is recommended for organizations with complex tech stacks, according to the article's use case guidance. It is also positioned as a fit for budget-conscious teams and those needing a wide feature set, since it lists 11 capabilities compared to Nutshell's 8.
About the author.
Tim Carden is CMO / CTO at RevenueFlow, which builds and operates outbound revenue engines for B2B companies. Studied at McGill University.
Tim Carden · CMO / CTO
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