Tool Comparisons

    Kommo vs Overloop AI: CRM Platform vs Sales Engagement Platform Comparison

    Compare Kommo (CRM platform) and Overloop AI (sales engagement platform) side by side. See pricing, features, and integrations to decide which one, or both, your stack needs.

    Side-by-side panels: Kommo vs Overloop AI (CRM Platform, Sales Engagement Platform)
    August 25, 2026Updated September 4, 20266 min read
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    The short answer

    Kommo is a CRM platform for customer relationship management and sales pipeline tracking, priced from $25 per month. Overloop AI is a sales engagement platform for multi-channel outreach and prospecting, priced from $69 per month. Kommo fits pipeline and contact management, Overloop AI fits outreach campaigns across email and social, and many teams use both.

    Key takeaways

    • Kommo's entry Base plan starts at $25/mo with 2,500 leads per user and 750 AI credits per user per month.
    • Overloop AI's entry Starter plan starts at $69/mo with 250 credits per month per user, one email account per user, and three campaigns.
    • Kommo offers four pricing tiers, Base, Advanced, Pro, and Enterprise, while Overloop AI offers three, Starter, Growth, and Enterprise.
    • Overloop AI lists a database of 450 million-plus B2B contacts, a feature not listed by Kommo.
    • Kommo and Overloop AI share exactly four integrations: Zapier, Calendly, Slack, and Gmail.

    Reviewed and updated September 4, 2026

    Kommo vs Overloop AI: CRM Platform vs Sales Engagement Platform Comparison

    Kommo is a CRM platform; Overloop AI is a sales engagement platform. Whether you need one, the other, or both depends on which part of the workflow you are buying for: customer relationship management and sales pipeline tracking on one side, multi-channel sales outreach and engagement tracking on the other. This guide lays out what each vendor publishes.

    The Quick Answer

    Kommo is a CRM platform for customer relationship management and sales pipeline tracking; Overloop AI is a sales engagement platform for multi-channel sales outreach and engagement tracking. By each vendor's own wording, Kommo lists sales pipelines and unified inbox, and Overloop AI lists ai-powered campaigns and 450m+ prospects database.

    Kommo offers a lower entry point at $25/mo compared to Overloop AI at $69/mo.

    If your priority is organizing contacts, tracking deals, and forecasting revenue, Kommo is the one built for it; for coordinating outreach across email, phone, and social channels, that is Overloop AI. Many teams run one of each.

    Understanding the Core Difference

    Kommo is Kommo is an AI-powered CRM built for messenger-based sales, with sales pipelines, a unified inbox across WhatsApp, Instagram and other channels, and AI reply and task suggestions. Plans are per user with lead and AI credit allowances and channel limits.

    Overloop AI is Sales prospecting platform that finds verified B2B contacts and runs personalized email and social outreach campaigns. Includes a 450M+ B2B contact database, an email finder and verifier, and AI-written campaigns and follow-ups.

    The two platforms take different approaches to solving the same core challenge.

    Pricing Comparison

    Pricing table: Pricing Comparison (Kommo, Overloop AI, Base, Starter)

    $25/moKommo entry plan

    Base

    $69/moOverloop AI entry plan

    Starter

    Entry pricing for Kommo and Overloop AI, as published on each vendor's own pricing page.

    Kommo Pricing (as of September 2026)

    PlanPriceContacts
    Base$25/mo2,500 leads per user; 750 AI credits per user/month
    Advanced$35/mo5,000 leads per user; 1,250 AI credits per user/month
    Pro$45/mo10,000 leads per user; 2,250 AI credits per user/month
    EnterpriseContact Sales-

    Source: Kommo Pricing

    Overloop AI Pricing (as of September 2026)

    PlanPriceContactsEmails
    Starter$69/mo250 credits per month per user1 email account per user; 3 campaigns
    Growth$99/mo500 credits per month per user3 email accounts per user; 10 campaigns
    EnterpriseContact Sales1,000 credits per month per userUnlimited email accounts; Unlimited campaigns

    Source: Overloop AI Pricing

    Pricing Analysis

    Kommo is more affordable at the entry level ($25/mo vs $69/mo). For teams with tight budgets or those just getting started with customer relationship management and sales pipeline tracking and multi-channel sales outreach and engagement tracking, this price difference matters.

    Kommo offers 4 pricing tiers compared to Overloop AI's 3, giving you more granularity as you scale.

    Features Breakdown

    Kommo lists
    • Sales pipelines
    • Unified inbox
    • Dashboard
    • Calendar
    • AI reply suggestions
    • AI task suggestions
    • and 5 more listed below
    Overloop AI lists
    • AI-powered campaigns
    • 450M+ prospects database
    • Verified Email Addresses
    • Smart multichannel campaigns (Email + social)
    • AI-powered Outreach Followups
    • Email Finder & Verifier
    • and 4 more listed below
    What Kommo and Overloop AI each list on their own pages. The split is by exact wording, so a capability both offer can appear on both sides under different names.

    Kommo Key Features

    • Sales pipelines
    • Unified inbox
    • Dashboard
    • Calendar
    • AI reply suggestions
    • AI task suggestions
    • AI summaries
    • AI writing assistance
    • Booking page and scheduling link
    • Dynamic segments and audience sync to ad platforms
    • Sales and marketing analytics

    Overloop AI Key Features

    • AI-powered campaigns
    • 450M+ prospects database
    • Verified Email Addresses
    • Smart multichannel campaigns (Email + social)
    • AI-powered Outreach Followups
    • Email Finder & Verifier
    • Chrome Extension for LinkedIn
    • Conversations Inbox
    • Email Warmup
    • REST API

    The two lists below are a diff of each vendor's own feature list by exact wording, so a capability both tools offer can appear on either side under a different name.

    Listed only by Kommo

    • Sales pipelines
    • Unified inbox
    • Dashboard
    • Calendar
    • AI reply suggestions
    • AI task suggestions
    • AI summaries
    • AI writing assistance
    • Booking page and scheduling link
    • Dynamic segments and audience sync to ad platforms
    • Sales and marketing analytics

    Listed only by Overloop AI

    • AI-powered campaigns
    • 450M+ prospects database
    • Verified Email Addresses
    • Smart multichannel campaigns (Email + social)
    • AI-powered Outreach Followups
    • Email Finder & Verifier
    • Chrome Extension for LinkedIn
    • Conversations Inbox
    • Email Warmup
    • REST API

    Integration Ecosystem

    Integration grid: Integration Ecosystem (Kommo, Overloop AI, Zapier, Calendly)

    Kommo Integrations

    Kommo connects with: WhatsApp Business, TikTok, Facebook Messenger, Instagram, Zapier, Calendly, Mailchimp, Make, Dropbox, Typeform, Telegram, Viber, Twilio, RingCentral, Wufoo, ActiveCampaign, Zendesk, Google Ads, Google Analytics, Jotform, Shopify, Slack, CloudTalk, Gmail, Google Calendar, Google Sheets.

    Overloop AI Integrations

    Overloop AI connects with: HubSpot, Salesforce, Pipedrive, Zapier, Slack, Calendly, Gmail, Outlook.

    Shared Integrations

    Both tools integrate with: Zapier, Calendly, Slack, Gmail.

    Integrations listed only by Kommo: WhatsApp Business, TikTok, Facebook Messenger, Instagram, Mailchimp, Make, Dropbox, Typeform, Telegram, Viber, Twilio, RingCentral, Wufoo, ActiveCampaign, Zendesk, Google Ads, Google Analytics, Jotform, Shopify, CloudTalk, Google Calendar, Google Sheets.

    Integrations listed only by Overloop AI: HubSpot, Salesforce, Pipedrive, Outlook.

    Use Case Recommendations

    Best Fit for Kommo

    • Budget-conscious teams looking for an affordable CRM platform
    • Teams that need a wide feature set (11 capabilities listed)
    • Organizations with complex tech stacks needing broad integration support (26 integrations)
    • Enterprise buyers who prefer custom pricing and dedicated support

    Best Fit for Overloop AI

    • Enterprise buyers who prefer custom pricing and dedicated support
    • SDR teams running multi-channel outreach sequences
    • Sales managers tracking team engagement metrics
    • Revenue teams coordinating email, phone, and social touches

    Feature Comparison Summary

    FeatureKommoOverloop AI
    Starting Price$25/mo$69/mo
    Top Tier PriceContact SalesContact Sales
    Total Features Listed1110
    Integrations268
    FoundedN/A2015

    Getting Started Checklist

    Step sequence: Getting Started Checklist (Define customer relationship, Estimate expected contacts, List integrations, Sign up)

    1. Define your customer relationship management and sales pipeline tracking and multi-channel sales outreach and engagement tracking requirements and monthly budget
    2. Estimate your expected contacts and deals and sequences and engagement actions to find the right tier
    3. List the integrations your team currently relies on
    4. Sign up for free trials or demos of both platforms
    5. Run a small test with each tool before making a commitment
    6. Evaluate the onboarding experience and support quality

    Final Thoughts

    Kommo serves the customer relationship management and sales pipeline tracking side of an outbound stack and Overloop AI the multi-channel sales outreach and engagement tracking side. Kommo offers a more accessible entry point at $25/mo, while Overloop AI starts at $69/mo. Your decision should weigh pricing against the specific features that matter most for your workflow.

    Start with a trial of each to see which platform fits your team's daily process. The best tool is the one your team actually uses consistently.

    Pricing and features verified as of September 2026. Visit Kommo and Overloop AI for current information.

    Questions

    Frequently asked questions.

    Frequently asked questions
    What's the main difference between Kommo and Overloop AI?
    Kommo is a CRM platform built for customer relationship management and sales pipeline tracking, while Overloop AI is a sales engagement platform for multi-channel outreach and prospecting. Kommo centers on sales pipelines and a unified inbox, whereas Overloop AI centers on AI-powered campaigns and a 450 million-plus prospect database.
    Which is cheaper, Kommo or Overloop AI?
    Kommo is cheaper at the entry level, starting at $25 per month compared to Overloop AI's $69 per month Starter plan. Kommo also offers four pricing tiers versus Overloop AI's three, giving more granularity as a team's needs grow.
    Can I use both Kommo and Overloop AI together?
    Yes, many teams run both since they cover different parts of the sales workflow, one for CRM and pipeline tracking and the other for outreach. Kommo and Overloop AI share four integrations, Zapier, Calendly, Slack, and Gmail, which can help connect the two platforms.
    What features does Overloop AI offer that Kommo doesn't?
    Based on each vendor's own feature list, Overloop AI lists a 450 million-plus prospects database, verified email addresses, an email finder and verifier, email warmup, a Chrome extension for LinkedIn, and a REST API. None of these appear on Kommo's published feature list.
    What integrations does Kommo support that Overloop AI doesn't?
    Kommo's integrations list includes WhatsApp Business, TikTok, Facebook Messenger, Instagram, Mailchimp, Make, and Dropbox, among others not listed by Overloop AI. Overloop AI's own integrations list instead includes HubSpot, Salesforce, and Pipedrive.
    KommoOverloop AICRM PlatformSales Engagement PlatformComparisoncrmsales-engagement
    Byline

    About the author.

    Tim Carden

    Tim Carden is CMO / CTO at RevenueFlow, which builds and operates outbound revenue engines for B2B companies. Studied at McGill University.

    Tim Carden · CMO / CTO

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