Kommo vs Pipedrive: CRM Platform Comparison
Compare Kommo and Pipedrive side by side. See pricing, features, and integrations to choose the right CRM platform for your needs.
Kommo and Pipedrive are both CRM platforms for pipeline tracking and contact management, but they differ in approach. Kommo is an AI-powered CRM built for messenger-based sales starting at $25/mo, while Pipedrive is a sales-focused CRM built around a visual deal pipeline starting at $14/mo. The right choice depends on budget, team size, and required capabilities.
Key takeaways
- Kommo's entry plan, Base, starts at $25/mo and includes 2,500 leads per user and 750 AI credits per user per month.
- Pipedrive's entry plan, Lite, starts at $14/mo, making it the lower-priced option of the two.
- Kommo lists 26 integrations including WhatsApp Business, TikTok, Instagram, and Telegram, while Pipedrive lists 8 integrations including Google Workspace, Microsoft Outlook, and Zoom.
- Both platforms share integrations with Zapier, Mailchimp, and Slack.
- Kommo's highest published plan before Enterprise is Pro at $45/mo, while Pipedrive's highest published plan is Ultimate at $79/mo.
Reviewed and updated September 4, 2026
Kommo vs Pipedrive: CRM Platform Comparison
Kommo and Pipedrive compete head-to-head in the customer relationship management and sales pipeline tracking space. This guide compares their pricing tiers, feature sets, and integration ecosystems to help you make a confident decision.
The Quick Answer
By each vendor's own wording, Kommo lists sales pipelines and unified inbox, while Pipedrive lists visual deal pipeline management and activity-based selling methodology. A capability both offer can appear under different names, so read both feature lists below.
Pipedrive offers a lower entry point at $14/mo compared to Kommo at $25/mo.
If your priority is organizing contacts, tracking deals, and forecasting revenue, both tools target it. The right choice depends on your budget, team size, and the specific capabilities you need most.
Understanding the Core Difference
Kommo is Kommo is an AI-powered CRM built for messenger-based sales, with sales pipelines, a unified inbox across WhatsApp, Instagram and other channels, and AI reply and task suggestions. Plans are per user with lead and AI credit allowances and channel limits.
Pipedrive is A sales-focused CRM designed by salespeople for salespeople, built around a visual deal pipeline. Pipedrive emphasizes simplicity and ease of use with powerful automation features, AI-powered sales assistance, and activity-based selling methodology.
The two platforms take different approaches to solving the same core challenge.
Pricing Comparison
Base
Lite
Kommo Pricing (as of September 2026)
| Plan | Price | Contacts |
|---|---|---|
| Base | $25/mo | 2,500 leads per user; 750 AI credits per user/month |
| Advanced | $35/mo | 5,000 leads per user; 1,250 AI credits per user/month |
| Pro | $45/mo | 10,000 leads per user; 2,250 AI credits per user/month |
| Enterprise | Contact Sales | - |
Source: Kommo Pricing
Pipedrive Pricing (as of September 2026)
| Plan | Price |
|---|---|
| Lite | $14/mo |
| Growth | $39/mo |
| Premium | $59/mo |
| Ultimate | $79/mo |
Source: Pipedrive Pricing
Pricing Analysis
Pipedrive offers the lower entry point ($14/mo vs $25/mo). Teams watching their budget will appreciate the savings, especially when starting out.
Features Breakdown
- Sales pipelines
- Unified inbox
- Dashboard
- Calendar
- AI reply suggestions
- AI task suggestions
- and 5 more listed below
- Visual deal pipeline management
- Activity-based selling methodology
- Email sync with templates and tracking
- Workflow automation builder
- AI-powered sales assistant
- Revenue forecasting and reporting
- and 2 more listed below
Kommo Key Features
- Sales pipelines
- Unified inbox
- Dashboard
- Calendar
- AI reply suggestions
- AI task suggestions
- AI summaries
- AI writing assistance
- Booking page and scheduling link
- Dynamic segments and audience sync to ad platforms
- Sales and marketing analytics
Pipedrive Key Features
- Visual deal pipeline management
- Activity-based selling methodology
- Email sync with templates and tracking
- Workflow automation builder
- AI-powered sales assistant
- Revenue forecasting and reporting
- Customizable web forms and chatbot
- Mobile app with caller ID and call logging
The two lists below are a diff of each vendor's own feature list by exact wording, so a capability both tools offer can appear on either side under a different name.
Listed only by Kommo
- Sales pipelines
- Unified inbox
- Dashboard
- Calendar
- AI reply suggestions
- AI task suggestions
- AI summaries
- AI writing assistance
- Booking page and scheduling link
- Dynamic segments and audience sync to ad platforms
- Sales and marketing analytics
Listed only by Pipedrive
- Visual deal pipeline management
- Activity-based selling methodology
- Email sync with templates and tracking
- Workflow automation builder
- AI-powered sales assistant
- Revenue forecasting and reporting
- Customizable web forms and chatbot
- Mobile app with caller ID and call logging
Integration Ecosystem
Kommo Integrations
Kommo connects with: WhatsApp Business, TikTok, Facebook Messenger, Instagram, Zapier, Calendly, Mailchimp, Make, Dropbox, Typeform, Telegram, Viber, Twilio, RingCentral, Wufoo, ActiveCampaign, Zendesk, Google Ads, Google Analytics, Jotform, Shopify, Slack, CloudTalk, Gmail, Google Calendar, Google Sheets.
Pipedrive Integrations
Pipedrive connects with: Google Workspace, Microsoft Outlook, Slack, Zoom, Zapier, Mailchimp, Trello, Asana.
Shared Integrations
Both tools integrate with: Zapier, Mailchimp, Slack.
Integrations listed only by Kommo: WhatsApp Business, TikTok, Facebook Messenger, Instagram, Calendly, Make, Dropbox, Typeform, Telegram, Viber, Twilio, RingCentral, Wufoo, ActiveCampaign, Zendesk, Google Ads, Google Analytics, Jotform, Shopify, CloudTalk, Gmail, Google Calendar, Google Sheets.
Integrations listed only by Pipedrive: Google Workspace, Microsoft Outlook, Zoom, Trello, Asana.
Use Case Recommendations
Best Fit for Kommo
- Budget-conscious teams looking for an affordable CRM platform
- Teams that need a wide feature set (11 capabilities listed)
- Organizations with complex tech stacks needing broad integration support (26 integrations)
- Enterprise buyers who prefer custom pricing and dedicated support
Best Fit for Pipedrive
- Budget-conscious teams looking for an affordable CRM platform
- Sales teams tracking deals from first touch to close
- Managers who need pipeline visibility and forecasting
- Growing teams that need scalable contact management
Feature Comparison Summary
| Feature | Kommo | Pipedrive |
|---|---|---|
| Starting Price | $25/mo | $14/mo |
| Top Tier Price | Contact Sales | $79/mo |
| Total Features Listed | 11 | 8 |
| Integrations | 26 | 8 |
| Founded | N/A | 2010 |
Getting Started Checklist
- Define your customer relationship management and sales pipeline tracking requirements and monthly budget
- Estimate your expected contacts and deals to find the right tier
- List the integrations your team currently relies on
- Sign up for free trials or demos of both platforms
- Run a small test with each tool before making a commitment
- Evaluate the onboarding experience and support quality
Final Thoughts
Kommo and Pipedrive both serve the customer relationship management and sales pipeline tracking market. Pipedrive offers a more accessible entry point at $14/mo, while Kommo starts at $25/mo. Your decision should weigh pricing against the specific features that matter most for your workflow.
Start with a trial of each to see which platform fits your team's daily process. The best tool is the one your team actually uses consistently.
Pricing and features verified as of September 2026. Visit Kommo and Pipedrive for current information.
Frequently asked questions.
Frequently asked questions- Which is cheaper, Kommo or Pipedrive?
- Pipedrive has the lower entry price at $14/mo compared to Kommo's $25/mo entry plan. Teams watching their budget, especially when starting out, will find Pipedrive's Lite plan more affordable at the entry level.
- What is the main difference between Kommo and Pipedrive?
- Kommo is an AI-powered CRM built for messenger-based sales, with a unified inbox across channels like WhatsApp and Instagram plus AI reply and task suggestions. Pipedrive is a sales-focused CRM built around a visual deal pipeline and activity-based selling methodology, emphasizing simplicity and automation.
- Does Kommo integrate with WhatsApp?
- Yes, Kommo integrates with WhatsApp Business along with other messaging channels like Telegram, Viber, Facebook Messenger, and Instagram. This is listed as one of Kommo's integrations that Pipedrive does not offer.
- What integrations do Kommo and Pipedrive have in common?
- Kommo and Pipedrive both integrate with Zapier, Mailchimp, and Slack. Beyond these shared integrations, Kommo offers 23 additional integrations of its own while Pipedrive offers 5 additional integrations not found in Kommo.
- Who should choose Kommo over Pipedrive?
- Kommo is recommended for budget-conscious teams, organizations needing a wide feature set of 11 listed capabilities, businesses with complex tech stacks requiring broad integration support across 26 integrations, and enterprise buyers who prefer custom pricing and dedicated support.
About the author.
Tim Carden is CMO / CTO at RevenueFlow, which builds and operates outbound revenue engines for B2B companies. Studied at McGill University.
Tim Carden · CMO / CTO
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