Kommo vs Qualifier.ai: CRM Platform vs Sales Engagement Platform Comparison
Compare Kommo (CRM platform) and Qualifier.ai (sales engagement platform) side by side. See pricing, features, and integrations to decide which one, or both, your stack needs.
Kommo is a CRM platform for customer relationship management and sales pipeline tracking, priced from $25/mo, while Qualifier.ai is a sales engagement platform for multi-channel outreach built around an AI assistant called Qai, priced through custom quotes. Kommo suits teams organizing contacts and forecasting revenue; Qualifier.ai suits teams coordinating email, phone, and LinkedIn outreach. Many teams use both together.
Key takeaways
- Kommo's entry plan, called Base, costs $25/mo and includes 2,500 leads per user and 750 AI credits per user per month.
- Kommo offers four pricing tiers, Base, Advanced, Pro, and Enterprise, while Qualifier.ai has a single custom-quoted plan.
- Qualifier.ai's pricing is based on prospects worked per month and number of users, with nothing metered separately for email volume.
- Kommo lists 11 features including sales pipelines, unified inbox, and AI reply suggestions, while Qualifier.ai lists 8 including Qai and multi-channel sequences.
- Gmail is the only integration both platforms list, though Kommo also connects with WhatsApp Business, Instagram, and Zapier, and Qualifier.ai connects with Salesforce and HubSpot.
Reviewed and updated September 4, 2026
Kommo vs Qualifier.ai: CRM Platform vs Sales Engagement Platform Comparison
Kommo is a CRM platform; Qualifier.ai is a sales engagement platform. Whether you need one, the other, or both depends on which part of the workflow you are buying for: customer relationship management and sales pipeline tracking on one side, multi-channel sales outreach and engagement tracking on the other. This guide lays out what each vendor publishes.
The Quick Answer
Kommo is a CRM platform for customer relationship management and sales pipeline tracking; Qualifier.ai is a sales engagement platform for multi-channel sales outreach and engagement tracking. By each vendor's own wording, Kommo lists sales pipelines and unified inbox, and Qualifier.ai lists qai, your ai sales assistant and multi-channel sequences.
Kommo publishes an entry price of $25/mo; Qualifier.ai uses custom pricing, so the two cannot be compared on list price.
If your priority is organizing contacts, tracking deals, and forecasting revenue, Kommo is the one built for it; for coordinating outreach across email, phone, and social channels, that is Qualifier.ai. Many teams run one of each.
Understanding the Core Difference
Kommo is Kommo is an AI-powered CRM built for messenger-based sales, with sales pipelines, a unified inbox across WhatsApp, Instagram and other channels, and AI reply and task suggestions. Plans are per user with lead and AI credit allowances and channel limits.
Qualifier.ai is Automated outbound sales platform built around an AI assistant called Qai that finds prospects, verifies contacts and runs multi-channel sequences combining email, phone and LinkedIn steps. Replies are detected and categorized automatically, and prospect data and verification are included rather than metered.
The two platforms take different approaches to solving the same core challenge.
Pricing Comparison
Base
Single plan
Kommo Pricing (as of September 2026)
| Plan | Price | Contacts |
|---|---|---|
| Base | $25/mo | 2,500 leads per user; 750 AI credits per user/month |
| Advanced | $35/mo | 5,000 leads per user; 1,250 AI credits per user/month |
| Pro | $45/mo | 10,000 leads per user; 2,250 AI credits per user/month |
| Enterprise | Contact Sales | - |
Source: Kommo Pricing
Qualifier.ai Pricing (as of September 2026)
| Plan | Price | Contacts | Emails |
|---|---|---|---|
| Single plan | Contact Sales | Priced on prospects worked per month and number of users | Monthly volume of new prospects is set in the agreement; nothing metered separately |
Source: Qualifier.ai Pricing
Pricing Analysis
One or both platforms use custom or contact-based pricing for some tiers. Reach out to their sales teams for exact quotes based on your usage needs.
Kommo offers 4 pricing tiers compared to Qualifier.ai's 1, giving you more granularity as you scale.
Features Breakdown
- Sales pipelines
- Unified inbox
- Dashboard
- Calendar
- AI reply suggestions
- AI task suggestions
- and 5 more listed below
- Qai, your AI sales assistant
- Multi-channel sequences
- Email verification and deduplication
- Deliverability protection with smart pacing
- Smart follow-ups that stop on reply
- Reply detection and categorization
- and 2 more listed below
Kommo Key Features
- Sales pipelines
- Unified inbox
- Dashboard
- Calendar
- AI reply suggestions
- AI task suggestions
- AI summaries
- AI writing assistance
- Booking page and scheduling link
- Dynamic segments and audience sync to ad platforms
- Sales and marketing analytics
Qualifier.ai Key Features
- Qai, your AI sales assistant
- Multi-channel sequences
- Email verification and deduplication
- Deliverability protection with smart pacing
- Smart follow-ups that stop on reply
- Reply detection and categorization
- All inbox and CRM integrations
- GDPR compliant, data stored in the EU
The two lists below are a diff of each vendor's own feature list by exact wording, so a capability both tools offer can appear on either side under a different name.
Listed only by Kommo
- Sales pipelines
- Unified inbox
- Dashboard
- Calendar
- AI reply suggestions
- AI task suggestions
- AI summaries
- AI writing assistance
- Booking page and scheduling link
- Dynamic segments and audience sync to ad platforms
- Sales and marketing analytics
Listed only by Qualifier.ai
- Qai, your AI sales assistant
- Multi-channel sequences
- Email verification and deduplication
- Deliverability protection with smart pacing
- Smart follow-ups that stop on reply
- Reply detection and categorization
- All inbox and CRM integrations
- GDPR compliant, data stored in the EU
Integration Ecosystem
Kommo Integrations
Kommo connects with: WhatsApp Business, TikTok, Facebook Messenger, Instagram, Zapier, Calendly, Mailchimp, Make, Dropbox, Typeform, Telegram, Viber, Twilio, RingCentral, Wufoo, ActiveCampaign, Zendesk, Google Ads, Google Analytics, Jotform, Shopify, Slack, CloudTalk, Gmail, Google Calendar, Google Sheets.
Qualifier.ai Integrations
Qualifier.ai connects with: Gmail, Outlook, Salesforce, HubSpot, Pipedrive, Microsoft Dynamics 365, Upsales, Lime Go.
Shared Integrations
Both tools integrate with: Gmail.
Integrations listed only by Kommo: WhatsApp Business, TikTok, Facebook Messenger, Instagram, Zapier, Calendly, Mailchimp, Make, Dropbox, Typeform, Telegram, Viber, Twilio, RingCentral, Wufoo, ActiveCampaign, Zendesk, Google Ads, Google Analytics, Jotform, Shopify, Slack, CloudTalk, Google Calendar, Google Sheets.
Integrations listed only by Qualifier.ai: Outlook, Salesforce, HubSpot, Pipedrive, Microsoft Dynamics 365, Upsales, Lime Go.
Use Case Recommendations
Best Fit for Kommo
- Budget-conscious teams looking for an affordable CRM platform
- Teams that need a wide feature set (11 capabilities listed)
- Organizations with complex tech stacks needing broad integration support (26 integrations)
- Enterprise buyers who prefer custom pricing and dedicated support
Best Fit for Qualifier.ai
- Enterprise buyers who prefer custom pricing and dedicated support
- SDR teams running multi-channel outreach sequences
- Sales managers tracking team engagement metrics
- Revenue teams coordinating email, phone, and social touches
Feature Comparison Summary
| Feature | Kommo | Qualifier.ai |
|---|---|---|
| Starting Price | $25/mo | Contact Sales |
| Top Tier Price | Contact Sales | Contact Sales |
| Total Features Listed | 11 | 8 |
| Integrations | 26 | 8 |
Getting Started Checklist
- Define your customer relationship management and sales pipeline tracking and multi-channel sales outreach and engagement tracking requirements and monthly budget
- Estimate your expected contacts and deals and sequences and engagement actions to find the right tier
- List the integrations your team currently relies on
- Sign up for free trials or demos of both platforms
- Run a small test with each tool before making a commitment
- Evaluate the onboarding experience and support quality
Final Thoughts
Kommo serves the customer relationship management and sales pipeline tracking side of an outbound stack and Qualifier.ai the multi-channel sales outreach and engagement tracking side. Kommo publishes an entry price of $25/mo, while Qualifier.ai uses custom pricing for its plans, so compare on features and on the quote you receive. Your decision should weigh pricing against the specific features that matter most for your workflow.
Start with a trial of each to see which platform fits your team's daily process. The best tool is the one your team actually uses consistently.
Pricing and features verified as of September 2026. Visit Kommo and Qualifier.ai for current information.
Frequently asked questions.
Frequently asked questions- What is the main difference between Kommo and Qualifier.ai?
- Kommo is a CRM platform built for customer relationship management and sales pipeline tracking, often centered on messenger-based sales through a unified inbox. Qualifier.ai is a sales engagement platform built around an AI assistant called Qai that finds prospects, verifies contacts, and runs multi-channel outreach sequences across email, phone, and LinkedIn.
- How much does Kommo cost compared to Qualifier.ai?
- Kommo publishes an entry price of $25/mo for its Base plan, scaling up to $45/mo for Pro, with Enterprise requiring a custom quote. Qualifier.ai uses a single custom-priced plan based on prospects worked per month and number of users, so the two cannot be directly compared on list price.
- Do Kommo and Qualifier.ai integrate with the same tools?
- The only integration both platforms explicitly list in common is Gmail. Kommo separately connects with WhatsApp Business, TikTok, Facebook Messenger, Instagram, Zapier, Calendly, Mailchimp, Make, and Dropbox, while Qualifier.ai connects with Outlook, Salesforce, HubSpot, Pipedrive, Microsoft Dynamics 365, Upsales, and Lime Go.
- Can I use both Kommo and Qualifier.ai together?
- Yes, according to the article many teams run one of each, since Kommo handles organizing contacts, tracking deals, and forecasting revenue, while Qualifier.ai handles coordinating outreach across email, phone, and social channels. The two solve different parts of the sales workflow rather than competing directly.
- Which platform is better for AI-powered sales assistance?
- Kommo offers AI reply suggestions, AI task suggestions, AI summaries, and AI writing assistance built into its CRM workflow. Qualifier.ai centers its entire platform around an AI sales assistant called Qai, which finds prospects, verifies contacts, and automatically detects and categorizes replies during outreach sequences.
About the author.
Tim Carden is CMO / CTO at RevenueFlow, which builds and operates outbound revenue engines for B2B companies. Studied at McGill University.
Tim Carden · CMO / CTO
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