Kommo vs Vtiger: CRM Platform Comparison
Compare Kommo and Vtiger side by side. See pricing, features, and integrations to choose the right CRM platform for your needs.
Kommo and Vtiger are both CRM platforms for sales pipeline tracking, but they differ in focus and price. Kommo is an AI-powered CRM built for messenger-based sales starting at $25/mo, while Vtiger is an all-in-one AI CRM covering sales, marketing, help desk, and inventory starting at $15/mo. The right pick depends on budget, team size, and required capabilities.
Key takeaways
- Kommo's entry plan, Base, costs $25/mo and includes 2,500 leads per user and 750 AI credits per user per month.
- Vtiger's entry plan, One Growth, costs $15/mo, making it the lower-priced entry point of the two platforms.
- Vtiger offers 5 pricing tiers, including a free One Pilot plan, while Kommo offers 4 tiers topped by a custom-priced Enterprise plan.
- Kommo lists 26 integrations including WhatsApp Business, TikTok, and Instagram, while Vtiger lists 10 integrations including QuickBooks and Xero.
- Kommo and Vtiger share only three integrations in common: Zapier, Mailchimp, and Gmail.
Reviewed and updated September 4, 2026
Kommo vs Vtiger: CRM Platform Comparison
Kommo and Vtiger compete head-to-head in the customer relationship management and sales pipeline tracking space. This guide compares their pricing tiers, feature sets, and integration ecosystems to help you make a confident decision.
The Quick Answer
By each vendor's own wording, Kommo lists sales pipelines and unified inbox, while Vtiger lists contact, account & lead management and marketing campaigns. A capability both offer can appear under different names, so read both feature lists below.
Vtiger offers a lower entry point at $15/mo compared to Kommo at $25/mo.
If your priority is organizing contacts, tracking deals, and forecasting revenue, both tools target it. The right choice depends on your budget, team size, and the specific capabilities you need most.
Understanding the Core Difference
Kommo is Kommo is an AI-powered CRM built for messenger-based sales, with sales pipelines, a unified inbox across WhatsApp, Instagram and other channels, and AI reply and task suggestions. Plans are per user with lead and AI credit allowances and channel limits.
Vtiger is Vtiger is an all-in-one AI CRM covering sales, marketing, help desk, projects and inventory in one platform. Licences come in a Standard User tier with full access to every app and a cheaper Single App User tier with write access to one app and read-only access to the rest.
The two platforms take different approaches to solving the same core challenge.
Pricing Comparison
Base
One Growth
Kommo Pricing (as of September 2026)
| Plan | Price | Contacts |
|---|---|---|
| Base | $25/mo | 2,500 leads per user; 750 AI credits per user/month |
| Advanced | $35/mo | 5,000 leads per user; 1,250 AI credits per user/month |
| Pro | $45/mo | 10,000 leads per user; 2,250 AI credits per user/month |
| Enterprise | Contact Sales | - |
Source: Kommo Pricing
Vtiger Pricing (as of September 2026)
| Plan | Price |
|---|---|
| One Growth | $15/mo |
| One Professional | $42/mo |
| One Enterprise | $58/mo |
| One AI | $66/mo |
| One Pilot | Free |
Source: Vtiger Pricing
Pricing Analysis
Vtiger offers the lower entry point ($15/mo vs $25/mo). Teams watching their budget will appreciate the savings, especially when starting out.
Vtiger offers 5 pricing tiers compared to Kommo's 4, giving you more granularity as you scale.
Vtiger includes a free tier, which is helpful for evaluating the platform without upfront cost.
Features Breakdown
- Sales pipelines
- Unified inbox
- Dashboard
- Calendar
- AI reply suggestions
- AI task suggestions
- and 5 more listed below
- Contact, Account & Lead Management
- Marketing Campaigns
- Help Desk & Customer Portal
- Inventory & Invoicing
- Reports & Dashboards
- Advanced Sales Automation
- and 2 more listed below
Kommo Key Features
- Sales pipelines
- Unified inbox
- Dashboard
- Calendar
- AI reply suggestions
- AI task suggestions
- AI summaries
- AI writing assistance
- Booking page and scheduling link
- Dynamic segments and audience sync to ad platforms
- Sales and marketing analytics
Vtiger Key Features
- Contact, Account & Lead Management
- Marketing Campaigns
- Help Desk & Customer Portal
- Inventory & Invoicing
- Reports & Dashboards
- Advanced Sales Automation
- Process Designer
- Multi-Currency Support
The two lists below are a diff of each vendor's own feature list by exact wording, so a capability both tools offer can appear on either side under a different name.
Listed only by Kommo
- Sales pipelines
- Unified inbox
- Dashboard
- Calendar
- AI reply suggestions
- AI task suggestions
- AI summaries
- AI writing assistance
- Booking page and scheduling link
- Dynamic segments and audience sync to ad platforms
- Sales and marketing analytics
Listed only by Vtiger
- Contact, Account & Lead Management
- Marketing Campaigns
- Help Desk & Customer Portal
- Inventory & Invoicing
- Reports & Dashboards
- Advanced Sales Automation
- Process Designer
- Multi-Currency Support
Integration Ecosystem
Kommo Integrations
Kommo connects with: WhatsApp Business, TikTok, Facebook Messenger, Instagram, Zapier, Calendly, Mailchimp, Make, Dropbox, Typeform, Telegram, Viber, Twilio, RingCentral, Wufoo, ActiveCampaign, Zendesk, Google Ads, Google Analytics, Jotform, Shopify, Slack, CloudTalk, Gmail, Google Calendar, Google Sheets.
Vtiger Integrations
Vtiger connects with: Gmail, Google Workspace, Microsoft Outlook, Office 365, Microsoft Teams, WhatsApp, Zapier, Mailchimp, QuickBooks, Xero.
Shared Integrations
Both tools integrate with: Zapier, Mailchimp, Gmail.
Integrations listed only by Kommo: WhatsApp Business, TikTok, Facebook Messenger, Instagram, Calendly, Make, Dropbox, Typeform, Telegram, Viber, Twilio, RingCentral, Wufoo, ActiveCampaign, Zendesk, Google Ads, Google Analytics, Jotform, Shopify, Slack, CloudTalk, Google Calendar, Google Sheets.
Integrations listed only by Vtiger: Google Workspace, Microsoft Outlook, Office 365, Microsoft Teams, WhatsApp, QuickBooks, Xero.
Use Case Recommendations
Best Fit for Kommo
- Budget-conscious teams looking for an affordable CRM platform
- Teams that need a wide feature set (11 capabilities listed)
- Organizations with complex tech stacks needing broad integration support (26 integrations)
- Enterprise buyers who prefer custom pricing and dedicated support
Best Fit for Vtiger
- Budget-conscious teams looking for an affordable CRM platform
- Teams that want to start free and scale up as needs grow
- Sales teams tracking deals from first touch to close
- Managers who need pipeline visibility and forecasting
Feature Comparison Summary
| Feature | Kommo | Vtiger |
|---|---|---|
| Starting Price | $25/mo | $15/mo |
| Top Tier Price | Contact Sales | Free |
| Total Features Listed | 11 | 8 |
| Integrations | 26 | 10 |
Getting Started Checklist
- Define your customer relationship management and sales pipeline tracking requirements and monthly budget
- Estimate your expected contacts and deals to find the right tier
- List the integrations your team currently relies on
- Sign up for free trials or demos of both platforms
- Run a small test with each tool before making a commitment
- Evaluate the onboarding experience and support quality
Final Thoughts
Kommo and Vtiger both serve the customer relationship management and sales pipeline tracking market. Vtiger offers a more accessible entry point at $15/mo, while Kommo starts at $25/mo. Your decision should weigh pricing against the specific features that matter most for your workflow.
Start with a trial of each to see which platform fits your team's daily process. The best tool is the one your team actually uses consistently.
Pricing and features verified as of September 2026. Visit Kommo and Vtiger for current information.
Frequently asked questions.
Frequently asked questions- What's the main difference between Kommo and Vtiger?
- Kommo is an AI-powered CRM built for messenger-based sales, with a unified inbox across WhatsApp, Instagram, and other channels plus AI reply and task suggestions. Vtiger is an all-in-one AI CRM covering sales, marketing, help desk, projects, and inventory in a single platform. The two take different approaches to the same core CRM challenge.
- Which is cheaper, Kommo or Vtiger?
- Vtiger has the lower entry price at $15/mo for its One Growth plan, compared to Kommo's Base plan at $25/mo. Vtiger also offers a free One Pilot tier for evaluation, while Kommo's cheapest paid option starts at $25/mo with no free plan listed.
- Does Vtiger have a free plan?
- Yes, Vtiger offers a free tier called One Pilot, according to its published pricing page. This is helpful for teams that want to evaluate the platform before committing to a paid tier, unlike Kommo, which does not list a free plan.
- What integrations do Kommo and Vtiger have in common?
- Kommo and Vtiger both integrate with Zapier, Mailchimp, and Gmail. Beyond those three shared tools, Kommo lists many additional integrations such as WhatsApp Business, TikTok, and Instagram, while Vtiger lists tools like Microsoft Teams, QuickBooks, and Xero that Kommo does not.
- Which CRM is better for messenger-based sales?
- Kommo is positioned for messenger-based sales, with a unified inbox spanning WhatsApp, Instagram, Facebook Messenger, Telegram, and Viber, plus AI reply and task suggestions. Vtiger does not list this messenger-focused feature set, instead emphasizing sales, marketing, help desk, and inventory management in one platform.
About the author.
Tim Carden is CMO / CTO at RevenueFlow, which builds and operates outbound revenue engines for B2B companies. Studied at McGill University.
Tim Carden · CMO / CTO
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