Koncert vs Kylas: Sales Engagement Platform vs CRM Platform Comparison
Compare Koncert (sales engagement platform) and Kylas (CRM platform) side by side. See pricing, features, and integrations to decide which one, or both, your stack needs.
Koncert is a sales engagement platform for multi-channel outreach across calls, email, text, video and social, while Kylas is a CRM platform for lead, contact, company and deal management. Koncert uses custom pricing across four plans; Kylas offers a free entry tier and a $175 per month Elevate tier. Many teams run both.
Key takeaways
- Koncert's entry plan, Melody, requires contacting sales, while Kylas's entry plan, Embark, is free and includes 10,000 non-expandable records with unlimited users.
- Kylas's Elevate plan costs $175 per month and includes 100,000 expandable records with unlimited users.
- Koncert offers four pricing tiers, Melody, Symphony, Melody+ and Symphony+, compared to Kylas's three tiers.
- Koncert integrates with Salesforce, HubSpot, Outreach, SalesLoft, Slack, Gong and Apollo.io.
- Apollo.io appears as a shared integration listed by both Koncert and Kylas.
Reviewed and updated September 4, 2026
Koncert vs Kylas: Sales Engagement Platform vs CRM Platform Comparison
Sales teams building an outbound stack often weigh Koncert, a sales engagement platform for multi-channel sales outreach and engagement tracking, against Kylas, a CRM platform for customer relationship management and sales pipeline tracking. They cover different parts of the workflow, so this comparison covers what each one does, what each one costs, and where they overlap.
The Quick Answer
Koncert is a sales engagement platform for multi-channel sales outreach and engagement tracking; Kylas is a CRM platform for customer relationship management and sales pipeline tracking. By each vendor's own wording, Koncert lists koncert cadence multi-channel sequencer across calls, emails, text, video and social and ai parallel dialer running 1 to 5 lines, and Kylas lists lead management with customizable lead pipelines and contact management.
Kylas publishes an entry price of $0/mo; Koncert uses custom pricing, so the two cannot be compared on list price.
If your priority is coordinating outreach across email, phone, and social channels, Koncert is the one built for it; for organizing contacts, tracking deals, and forecasting revenue, that is Kylas. Many teams run one of each.
Understanding the Core Difference
Koncert is Multi-channel sales engagement platform built around five sales dialers plus Koncert Cadence, a sequencer that runs phone, email, video, text and social touchpoints with bi-directional CRM sync.
Kylas is Kylas Sales CRM helps growing businesses streamline sales efforts with lead, contact, company and deal management, customizable pipelines and quotations. Paid pricing is a flat fee for the whole organization with unlimited users rather than a per-seat rate.
The two platforms take different approaches to solving the same core challenge.
Pricing Comparison
Melody (AI Flow Dialer)
Embark
Koncert Pricing (as of September 2026)
| Plan | Price | Contacts |
|---|---|---|
| Melody (AI Flow Dialer) | Contact Sales | Single-Line Power Dialer |
| Symphony (AI Parallel Dialer) | Contact Sales | 1 to 4 lines |
| Melody+ (AI Flow Dialer) | Contact Sales | Single-Line Power Dialer |
| Symphony+ (AI Parallel Dialer) | Contact Sales | 1 to 5 lines |
Source: Koncert Pricing
Kylas Pricing (as of September 2026)
| Plan | Price | Contacts |
|---|---|---|
| Embark | Free | 10,000 Records (Non-expandable); Unlimited Users |
| Elevate | $175/mo | 100,000 Records (Expandable); Unlimited Users |
| Exceed | Contact Sales | Unlimited Users |
Source: Kylas Pricing
Pricing Analysis
One or both platforms use custom or contact-based pricing for some tiers. Reach out to their sales teams for exact quotes based on your usage needs.
Koncert offers 4 pricing tiers compared to Kylas's 3, giving you more granularity as you scale.
Kylas includes a free tier, which is helpful for evaluating the platform without upfront cost.
Features Breakdown
- Koncert Cadence multi-channel sequencer across calls, emails, text, video and social
- AI Parallel Dialer running 1 to 5 lines
- AI Flow Dialer single-line power dialer
- Remote Coach for live and recorded call listening
- Whisper Mode for live coaching during a call
- Fully managed Caller ID reputation with a heat map
- and 4 more listed below
- Lead management with customizable lead pipelines
- Contact Management
- Company Management
- Deals Management
- Pipeline Management
- Quotations
- and 2 more listed below
Koncert Key Features
- Koncert Cadence multi-channel sequencer across calls, emails, text, video and social
- AI Parallel Dialer running 1 to 5 lines
- AI Flow Dialer single-line power dialer
- Remote Coach for live and recorded call listening
- Whisper Mode for live coaching during a call
- Fully managed Caller ID reputation with a heat map
- Automated local presence caller IDs
- Voicemail sequencing and voicemail drop
- AI objection detection with AI summary notes and transcriptions
- DataGenie waterfall data enrichment
Kylas Key Features
- Lead management with customizable lead pipelines
- Contact Management
- Company Management
- Deals Management
- Pipeline Management
- Quotations
- Products/Services catalog
- Mobile App
The two lists below are a diff of each vendor's own feature list by exact wording, so a capability both tools offer can appear on either side under a different name.
Listed only by Koncert
- Koncert Cadence multi-channel sequencer across calls, emails, text, video and social
- AI Parallel Dialer running 1 to 5 lines
- AI Flow Dialer single-line power dialer
- Remote Coach for live and recorded call listening
- Whisper Mode for live coaching during a call
- Fully managed Caller ID reputation with a heat map
- Automated local presence caller IDs
- Voicemail sequencing and voicemail drop
- AI objection detection with AI summary notes and transcriptions
- DataGenie waterfall data enrichment
Listed only by Kylas
- Lead management with customizable lead pipelines
- Contact Management
- Company Management
- Deals Management
- Pipeline Management
- Quotations
- Products/Services catalog
- Mobile App
Integration Ecosystem
Koncert Integrations
Koncert connects with: Salesforce, HubSpot, Outreach, SalesLoft, Slack, Gong, Apollo.io.
Kylas Integrations
Kylas connects with: Aircall, Apollo.io, Call Hippo, CallerDesk, 99 Acres, Authkey, Arka, Big V Telecom.
Shared Integrations
Both tools integrate with: Apollo.io.
Integrations listed only by Koncert: Salesforce, HubSpot, Outreach, SalesLoft, Slack, Gong.
Integrations listed only by Kylas: Aircall, Call Hippo, CallerDesk, 99 Acres, Authkey, Arka, Big V Telecom.
Use Case Recommendations
Best Fit for Koncert
- Teams that need a wide feature set (10 capabilities listed)
- Enterprise buyers who prefer custom pricing and dedicated support
- SDR teams running multi-channel outreach sequences
- Sales managers tracking team engagement metrics
Best Fit for Kylas
- Budget-conscious teams looking for an affordable CRM platform
- Organizations with complex tech stacks needing broad integration support (8 integrations)
- Teams that want to start free and scale up as needs grow
- Enterprise buyers who prefer custom pricing and dedicated support
Feature Comparison Summary
| Feature | Koncert | Kylas |
|---|---|---|
| Starting Price | Contact Sales | Free |
| Top Tier Price | Contact Sales | Contact Sales |
| Total Features Listed | 10 | 8 |
| Integrations | 7 | 8 |
Getting Started Checklist
- Define your multi-channel sales outreach and engagement tracking and customer relationship management and sales pipeline tracking requirements and monthly budget
- Estimate your expected sequences and engagement actions and contacts and deals to find the right tier
- List the integrations your team currently relies on
- Sign up for free trials or demos of both platforms
- Run a small test with each tool before making a commitment
- Evaluate the onboarding experience and support quality
Final Thoughts
Koncert serves the multi-channel sales outreach and engagement tracking side of an outbound stack and Kylas the customer relationship management and sales pipeline tracking side. Kylas publishes an entry price (a free tier), while Koncert uses custom pricing for its plans, so compare on features and on the quote you receive. Your decision should weigh pricing against the specific features that matter most for your workflow.
Start with a trial of each to see which platform fits your team's daily process. The best tool is the one your team actually uses consistently.
Pricing and features verified as of September 2026. Visit Koncert and Kylas for current information.
Frequently asked questions.
Frequently asked questions- What is the main difference between Koncert and Kylas?
- Koncert is a sales engagement platform built for multi-channel outreach across calls, email, text, video and social, while Kylas is a CRM platform for managing leads, contacts, companies and deals. They cover different parts of the sales workflow, so many teams use both rather than choosing one over the other.
- How much does Kylas cost?
- Kylas offers a free Embark plan with 10,000 non-expandable records and unlimited users. The Elevate plan costs $175 per month for 100,000 expandable records, also with unlimited users. The Exceed plan uses custom pricing available by contacting sales.
- How much does Koncert cost?
- Koncert does not publish list prices for any of its four plans: Melody, Symphony, Melody+ and Symphony+. All four require contacting the Koncert sales team for a quote based on usage needs.
- Do Koncert and Kylas integrate with the same tools?
- They share at least one listed integration, Apollo.io. Koncert also connects with Salesforce, HubSpot, Outreach, SalesLoft, Slack and Gong, while Kylas's integration list includes Aircall and Apollo.io among others.
- Which tool should I choose if I need both outreach and CRM features?
- The article notes that many teams run one of each rather than picking a single tool. Koncert is best suited for coordinating outreach across email, phone and social channels, while Kylas is best suited for organizing contacts, tracking deals and forecasting revenue.
About the author.
Tim Carden is CMO / CTO at RevenueFlow, which builds and operates outbound revenue engines for B2B companies. Studied at McGill University.
Tim Carden · CMO / CTO
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