Tool Comparisons

    Koncert vs Monday CRM: Sales Engagement Platform vs CRM Platform Comparison

    Compare Koncert (sales engagement platform) and Monday CRM (CRM platform) side by side. See pricing, features, and integrations to decide which one, or both, your stack needs.

    September 1, 20266 min read
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    The short answer

    Compare Koncert (sales engagement platform) and Monday CRM (CRM platform) side by side. See pricing, features, and integrations to decide which one, or both, your stack needs.

    Reviewed and updated September 1, 2026

    Koncert vs Monday CRM: Sales Engagement Platform vs CRM Platform Comparison

    Sales teams building an outbound stack often weigh Koncert, a sales engagement platform for multi-channel sales outreach and engagement tracking, against Monday CRM, a CRM platform for customer relationship management and sales pipeline tracking. They cover different parts of the workflow, so this comparison covers what each one does, what each one costs, and where they overlap.

    The Quick Answer

    Koncert is a sales engagement platform for multi-channel sales outreach and engagement tracking; Monday CRM is a CRM platform for customer relationship management and sales pipeline tracking. By each vendor's own wording, Koncert lists koncert cadence multi-channel sequencer across calls, emails, text, video and social and ai parallel dialer running 1 to 5 lines, and Monday CRM lists customizable deal pipeline boards and lead and contact management.

    Monday CRM publishes an entry price of $12/mo; Koncert uses custom pricing, so the two cannot be compared on list price.

    If your priority is coordinating outreach across email, phone, and social channels, Koncert is the one built for it; for organizing contacts, tracking deals, and forecasting revenue, that is Monday CRM. Many teams run one of each.

    Understanding the Core Difference

    Koncert is Multi-channel sales engagement platform built around five sales dialers plus Koncert Cadence, a sequencer that runs phone, email, video, text and social touchpoints with bi-directional CRM sync.

    Monday CRM is A flexible CRM built on the monday.com Work OS platform, offering highly customizable pipelines, automations, and dashboards. Ideal for teams that want a CRM tightly integrated with project management and collaboration workflows, with a visual and intuitive interface.

    The two platforms take different approaches to solving the same core challenge.

    Pricing Comparison

    Contact SalesKoncert entry plan

    Melody (AI Flow Dialer)

    $12/moMonday CRM entry plan

    Basic

    Entry pricing for Koncert and Monday CRM, as published on each vendor's own pricing page.

    Koncert Pricing (as of September 2026)

    PlanPriceContacts
    Melody (AI Flow Dialer)Contact SalesSingle-Line Power Dialer
    Symphony (AI Parallel Dialer)Contact Sales1 to 4 lines
    Melody+ (AI Flow Dialer)Contact SalesSingle-Line Power Dialer
    Symphony+ (AI Parallel Dialer)Contact Sales1 to 5 lines

    Source: Koncert Pricing

    Monday CRM Pricing (as of September 2026)

    PlanPrice
    Basic$12/mo
    Standard$17/mo
    Pro$28/mo
    UltimateContact Sales

    Source: Monday CRM Pricing

    Pricing Analysis

    One or both platforms use custom or contact-based pricing for some tiers. Reach out to their sales teams for exact quotes based on your usage needs.

    Features Breakdown

    Koncert lists
    • Koncert Cadence multi-channel sequencer across calls, emails, text, video and social
    • AI Parallel Dialer running 1 to 5 lines
    • AI Flow Dialer single-line power dialer
    • Remote Coach for live and recorded call listening
    • Whisper Mode for live coaching during a call
    • Fully managed Caller ID reputation with a heat map
    • and 4 more listed below
    Monday CRM lists
    • Customizable deal pipeline boards
    • Lead and contact management
    • Sales automations and workflows
    • Email tracking and templates
    • Activity management and logging
    • Customizable dashboards and reporting
    • and 2 more listed below
    What Koncert and Monday CRM each list on their own pages. The split is by exact wording, so a capability both offer can appear on both sides under different names.

    Koncert Key Features

    • Koncert Cadence multi-channel sequencer across calls, emails, text, video and social
    • AI Parallel Dialer running 1 to 5 lines
    • AI Flow Dialer single-line power dialer
    • Remote Coach for live and recorded call listening
    • Whisper Mode for live coaching during a call
    • Fully managed Caller ID reputation with a heat map
    • Automated local presence caller IDs
    • Voicemail sequencing and voicemail drop
    • AI objection detection with AI summary notes and transcriptions
    • DataGenie waterfall data enrichment

    Monday CRM Key Features

    • Customizable deal pipeline boards
    • Lead and contact management
    • Sales automations and workflows
    • Email tracking and templates
    • Activity management and logging
    • Customizable dashboards and reporting
    • Document management
    • Integrated project management capabilities

    The two lists below are a diff of each vendor's own feature list by exact wording, so a capability both tools offer can appear on either side under a different name.

    Listed only by Koncert

    • Koncert Cadence multi-channel sequencer across calls, emails, text, video and social
    • AI Parallel Dialer running 1 to 5 lines
    • AI Flow Dialer single-line power dialer
    • Remote Coach for live and recorded call listening
    • Whisper Mode for live coaching during a call
    • Fully managed Caller ID reputation with a heat map
    • Automated local presence caller IDs
    • Voicemail sequencing and voicemail drop
    • AI objection detection with AI summary notes and transcriptions
    • DataGenie waterfall data enrichment

    Listed only by Monday CRM

    • Customizable deal pipeline boards
    • Lead and contact management
    • Sales automations and workflows
    • Email tracking and templates
    • Activity management and logging
    • Customizable dashboards and reporting
    • Document management
    • Integrated project management capabilities

    Integration Ecosystem

    Koncert Integrations

    Koncert connects with: Salesforce, HubSpot, Outreach, SalesLoft, Slack, Gong, Apollo.io.

    Monday CRM Integrations

    Monday CRM connects with: Gmail, Microsoft Outlook, Slack, Zoom, Zapier, Google Workspace, Microsoft Teams, DocuSign.

    Shared Integrations

    Both tools integrate with: Slack.

    Integrations listed only by Koncert: Salesforce, HubSpot, Outreach, SalesLoft, Gong, Apollo.io.

    Integrations listed only by Monday CRM: Gmail, Microsoft Outlook, Zoom, Zapier, Google Workspace, Microsoft Teams, DocuSign.

    Use Case Recommendations

    Best Fit for Koncert

    • Teams that need a wide feature set (10 capabilities listed)
    • Enterprise buyers who prefer custom pricing and dedicated support
    • SDR teams running multi-channel outreach sequences
    • Sales managers tracking team engagement metrics

    Best Fit for Monday CRM

    • Budget-conscious teams looking for an affordable CRM platform
    • Organizations with complex tech stacks needing broad integration support (8 integrations)
    • Enterprise buyers who prefer custom pricing and dedicated support

    Feature Comparison Summary

    FeatureKoncertMonday CRM
    Starting PriceContact Sales$12/mo
    Top Tier PriceContact SalesContact Sales
    Total Features Listed108
    Integrations78
    FoundedN/A2012

    Getting Started Checklist

    1. Define your multi-channel sales outreach and engagement tracking and customer relationship management and sales pipeline tracking requirements and monthly budget
    2. Estimate your expected sequences and engagement actions and contacts and deals to find the right tier
    3. List the integrations your team currently relies on
    4. Sign up for free trials or demos of both platforms
    5. Run a small test with each tool before making a commitment
    6. Evaluate the onboarding experience and support quality

    Final Thoughts

    Koncert serves the multi-channel sales outreach and engagement tracking side of an outbound stack and Monday CRM the customer relationship management and sales pipeline tracking side. Monday CRM publishes an entry price of $12/mo, while Koncert uses custom pricing for its plans, so compare on features and on the quote you receive. Your decision should weigh pricing against the specific features that matter most for your workflow.

    Start with a trial of each to see which platform fits your team's daily process. The best tool is the one your team actually uses consistently.

    Pricing and features verified as of September 2026. Visit Koncert and Monday CRM for current information.

    KoncertMonday CRMSales Engagement PlatformCRM PlatformComparisonsales-engagementcrm
    Byline

    About the author.

    Tim Carden

    Tim Carden is CMO / CTO at RevenueFlow, which builds and operates outbound revenue engines for B2B companies. Studied at McGill University.

    Tim Carden · CMO / CTO

    Connect on LinkedIn →
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