Koncert vs Monday CRM: Sales Engagement Platform vs CRM Platform Comparison
Compare Koncert (sales engagement platform) and Monday CRM (CRM platform) side by side. See pricing, features, and integrations to decide which one, or both, your stack needs.
Koncert is a sales engagement platform built for multi-channel outreach (calls, email, text, video, social) with AI dialers and cadence sequencing, while Monday CRM is a customizable CRM for pipeline tracking, contact management, and forecasting built on the monday.com Work OS. They serve different workflow stages, so many teams use both together rather than choosing one.
Key takeaways
- Monday CRM publishes an entry price of $12/mo for its Basic plan, while Koncert uses custom, contact sales pricing across all its tiers.
- Koncert's Symphony+ plan is an AI Parallel Dialer that runs 1 to 5 lines, while Symphony runs 1 to 4 lines.
- Monday CRM's paid tiers listed are Basic at $12/mo, Standard at $17/mo, Pro at $28/mo, and Ultimate at Contact Sales.
- Koncert lists features such as Koncert Cadence multi-channel sequencing, Remote Coach, Whisper Mode, and DataGenie waterfall data enrichment that Monday CRM does not list.
- Koncert integrates with Salesforce, HubSpot, Outreach, SalesLoft, Slack, Gong, and Apollo.io.
Reviewed and updated September 2, 2026
Koncert vs Monday CRM: Sales Engagement Platform vs CRM Platform Comparison
Sales teams building an outbound stack often weigh Koncert, a sales engagement platform for multi-channel sales outreach and engagement tracking, against Monday CRM, a CRM platform for customer relationship management and sales pipeline tracking. They cover different parts of the workflow, so this comparison covers what each one does, what each one costs, and where they overlap.
The Quick Answer
Koncert is a sales engagement platform for multi-channel sales outreach and engagement tracking; Monday CRM is a CRM platform for customer relationship management and sales pipeline tracking. By each vendor's own wording, Koncert lists koncert cadence multi-channel sequencer across calls, emails, text, video and social and ai parallel dialer running 1 to 5 lines, and Monday CRM lists customizable deal pipeline boards and lead and contact management.
Monday CRM publishes an entry price of $12/mo; Koncert uses custom pricing, so the two cannot be compared on list price.
If your priority is coordinating outreach across email, phone, and social channels, Koncert is the one built for it; for organizing contacts, tracking deals, and forecasting revenue, that is Monday CRM. Many teams run one of each.
Understanding the Core Difference
Koncert is Multi-channel sales engagement platform built around five sales dialers plus Koncert Cadence, a sequencer that runs phone, email, video, text and social touchpoints with bi-directional CRM sync.
Monday CRM is A flexible CRM built on the monday.com Work OS platform, offering highly customizable pipelines, automations, and dashboards. Ideal for teams that want a CRM tightly integrated with project management and collaboration workflows, with a visual and intuitive interface.
The two platforms take different approaches to solving the same core challenge.
Pricing Comparison
Melody (AI Flow Dialer)
Basic
Koncert Pricing (as of September 2026)
| Plan | Price | Contacts |
|---|---|---|
| Melody (AI Flow Dialer) | Contact Sales | Single-Line Power Dialer |
| Symphony (AI Parallel Dialer) | Contact Sales | 1 to 4 lines |
| Melody+ (AI Flow Dialer) | Contact Sales | Single-Line Power Dialer |
| Symphony+ (AI Parallel Dialer) | Contact Sales | 1 to 5 lines |
Source: Koncert Pricing
Monday CRM Pricing (as of September 2026)
| Plan | Price |
|---|---|
| Basic | $12/mo |
| Standard | $17/mo |
| Pro | $28/mo |
| Ultimate | Contact Sales |
Source: Monday CRM Pricing
Pricing Analysis
One or both platforms use custom or contact-based pricing for some tiers. Reach out to their sales teams for exact quotes based on your usage needs.
Features Breakdown
- Koncert Cadence multi-channel sequencer across calls, emails, text, video and social
- AI Parallel Dialer running 1 to 5 lines
- AI Flow Dialer single-line power dialer
- Remote Coach for live and recorded call listening
- Whisper Mode for live coaching during a call
- Fully managed Caller ID reputation with a heat map
- and 4 more listed below
- Customizable deal pipeline boards
- Lead and contact management
- Sales automations and workflows
- Email tracking and templates
- Activity management and logging
- Customizable dashboards and reporting
- and 2 more listed below
Koncert Key Features
- Koncert Cadence multi-channel sequencer across calls, emails, text, video and social
- AI Parallel Dialer running 1 to 5 lines
- AI Flow Dialer single-line power dialer
- Remote Coach for live and recorded call listening
- Whisper Mode for live coaching during a call
- Fully managed Caller ID reputation with a heat map
- Automated local presence caller IDs
- Voicemail sequencing and voicemail drop
- AI objection detection with AI summary notes and transcriptions
- DataGenie waterfall data enrichment
Monday CRM Key Features
- Customizable deal pipeline boards
- Lead and contact management
- Sales automations and workflows
- Email tracking and templates
- Activity management and logging
- Customizable dashboards and reporting
- Document management
- Integrated project management capabilities
The two lists below are a diff of each vendor's own feature list by exact wording, so a capability both tools offer can appear on either side under a different name.
Listed only by Koncert
- Koncert Cadence multi-channel sequencer across calls, emails, text, video and social
- AI Parallel Dialer running 1 to 5 lines
- AI Flow Dialer single-line power dialer
- Remote Coach for live and recorded call listening
- Whisper Mode for live coaching during a call
- Fully managed Caller ID reputation with a heat map
- Automated local presence caller IDs
- Voicemail sequencing and voicemail drop
- AI objection detection with AI summary notes and transcriptions
- DataGenie waterfall data enrichment
Listed only by Monday CRM
- Customizable deal pipeline boards
- Lead and contact management
- Sales automations and workflows
- Email tracking and templates
- Activity management and logging
- Customizable dashboards and reporting
- Document management
- Integrated project management capabilities
Integration Ecosystem
Koncert Integrations
Koncert connects with: Salesforce, HubSpot, Outreach, SalesLoft, Slack, Gong, Apollo.io.
Monday CRM Integrations
Monday CRM connects with: Gmail, Microsoft Outlook, Slack, Zoom, Zapier, Google Workspace, Microsoft Teams, DocuSign.
Shared Integrations
Both tools integrate with: Slack.
Integrations listed only by Koncert: Salesforce, HubSpot, Outreach, SalesLoft, Gong, Apollo.io.
Integrations listed only by Monday CRM: Gmail, Microsoft Outlook, Zoom, Zapier, Google Workspace, Microsoft Teams, DocuSign.
Use Case Recommendations
Best Fit for Koncert
- Teams that need a wide feature set (10 capabilities listed)
- Enterprise buyers who prefer custom pricing and dedicated support
- SDR teams running multi-channel outreach sequences
- Sales managers tracking team engagement metrics
Best Fit for Monday CRM
- Budget-conscious teams looking for an affordable CRM platform
- Organizations with complex tech stacks needing broad integration support (8 integrations)
- Enterprise buyers who prefer custom pricing and dedicated support
Feature Comparison Summary
| Feature | Koncert | Monday CRM |
|---|---|---|
| Starting Price | Contact Sales | $12/mo |
| Top Tier Price | Contact Sales | Contact Sales |
| Total Features Listed | 10 | 8 |
| Integrations | 7 | 8 |
| Founded | N/A | 2012 |
Getting Started Checklist
- Define your multi-channel sales outreach and engagement tracking and customer relationship management and sales pipeline tracking requirements and monthly budget
- Estimate your expected sequences and engagement actions and contacts and deals to find the right tier
- List the integrations your team currently relies on
- Sign up for free trials or demos of both platforms
- Run a small test with each tool before making a commitment
- Evaluate the onboarding experience and support quality
Final Thoughts
Koncert serves the multi-channel sales outreach and engagement tracking side of an outbound stack and Monday CRM the customer relationship management and sales pipeline tracking side. Monday CRM publishes an entry price of $12/mo, while Koncert uses custom pricing for its plans, so compare on features and on the quote you receive. Your decision should weigh pricing against the specific features that matter most for your workflow.
Start with a trial of each to see which platform fits your team's daily process. The best tool is the one your team actually uses consistently.
Pricing and features verified as of September 2026. Visit Koncert and Monday CRM for current information.
Frequently asked questions.
Frequently asked questions- What is the main difference between Koncert and Monday CRM?
- Koncert is a sales engagement platform focused on multi-channel outreach and engagement tracking across calls, email, text, video, and social, while Monday CRM is a CRM platform focused on customer relationship management and sales pipeline tracking. They address different parts of the sales workflow rather than competing directly.
- Which is cheaper, Koncert or Monday CRM?
- Monday CRM publishes list pricing starting at $12/mo for its Basic plan, while Koncert uses custom, contact sales pricing for all its plans. Because Koncert does not publish list prices, the two cannot be directly compared on cost without requesting a quote from Koncert's sales team.
- Can I use Koncert and Monday CRM together?
- Yes, the article notes that many teams run one of each since the platforms cover different parts of the sales workflow. Koncert handles multi-channel outreach coordination while Monday CRM handles contact organization, deal tracking, and revenue forecasting.
- What features does Koncert offer that Monday CRM does not list?
- Koncert lists features not found on Monday CRM's page, including Koncert Cadence multi-channel sequencing, an AI Parallel Dialer running 1 to 5 lines, Remote Coach, Whisper Mode for live coaching, fully managed Caller ID reputation with a heat map, voicemail sequencing, AI objection detection, and DataGenie waterfall data enrichment.
- What integrations does Koncert support?
- Koncert connects with Salesforce, HubSpot, Outreach, SalesLoft, Slack, Gong, and Apollo.io according to its own listed integrations.
About the author.
Tim Carden is CMO / CTO at RevenueFlow, which builds and operates outbound revenue engines for B2B companies. Studied at McGill University.
Tim Carden · CMO / CTO
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