Koncert vs Pipedrive: Sales Engagement Platform vs CRM Platform Comparison
Compare Koncert (sales engagement platform) and Pipedrive (CRM platform) side by side. See pricing, features, and integrations to decide which one, or both, your stack needs.
Koncert is a sales engagement platform built for multi-channel outreach across calls, email, text, video and social, while Pipedrive is a CRM built around a visual deal pipeline for managing contacts, tracking deals, and forecasting revenue. Pipedrive publishes a $14/mo entry price; Koncert uses custom pricing, so the two are not directly comparable on cost, and many teams run both together.
Key takeaways
- Pipedrive's entry plan, Lite, is listed at $14/mo, while Koncert uses custom, contact-sales pricing across all its plans.
- Koncert's plan lineup includes Melody, Symphony, Melody+ and Symphony+, with Symphony+ running an AI Parallel Dialer across 1 to 5 lines.
- Pipedrive's paid tiers beyond Lite are Growth at $39/mo, Premium at $59/mo, and Ultimate at $79/mo.
- Koncert lists features such as Koncert Cadence, Remote Coach, Whisper Mode, and DataGenie waterfall data enrichment that Pipedrive does not list.
- Pipedrive lists features such as workflow automation, an AI-powered sales assistant, and revenue forecasting and reporting that Koncert does not list.
- Koncert integrates with Salesforce, HubSpot, Outreach, SalesLoft, Slack, Gong, and Apollo.io.
Reviewed and updated September 2, 2026
Koncert vs Pipedrive: Sales Engagement Platform vs CRM Platform Comparison
Sales teams building an outbound stack often weigh Koncert, a sales engagement platform for multi-channel sales outreach and engagement tracking, against Pipedrive, a CRM platform for customer relationship management and sales pipeline tracking. They cover different parts of the workflow, so this comparison covers what each one does, what each one costs, and where they overlap.
The Quick Answer
Koncert is a sales engagement platform for multi-channel sales outreach and engagement tracking; Pipedrive is a CRM platform for customer relationship management and sales pipeline tracking. By each vendor's own wording, Koncert lists koncert cadence multi-channel sequencer across calls, emails, text, video and social and ai parallel dialer running 1 to 5 lines, and Pipedrive lists visual deal pipeline management and activity-based selling methodology.
Pipedrive publishes an entry price of $14/mo; Koncert uses custom pricing, so the two cannot be compared on list price.
If your priority is coordinating outreach across email, phone, and social channels, Koncert is the one built for it; for organizing contacts, tracking deals, and forecasting revenue, that is Pipedrive. Many teams run one of each.
Understanding the Core Difference
Koncert is Multi-channel sales engagement platform built around five sales dialers plus Koncert Cadence, a sequencer that runs phone, email, video, text and social touchpoints with bi-directional CRM sync.
Pipedrive is A sales-focused CRM designed by salespeople for salespeople, built around a visual deal pipeline. Pipedrive emphasizes simplicity and ease of use with powerful automation features, AI-powered sales assistance, and activity-based selling methodology.
The two platforms take different approaches to solving the same core challenge.
Pricing Comparison
Melody (AI Flow Dialer)
Lite
Koncert Pricing (as of September 2026)
| Plan | Price | Contacts |
|---|---|---|
| Melody (AI Flow Dialer) | Contact Sales | Single-Line Power Dialer |
| Symphony (AI Parallel Dialer) | Contact Sales | 1 to 4 lines |
| Melody+ (AI Flow Dialer) | Contact Sales | Single-Line Power Dialer |
| Symphony+ (AI Parallel Dialer) | Contact Sales | 1 to 5 lines |
Source: Koncert Pricing
Pipedrive Pricing (as of September 2026)
| Plan | Price |
|---|---|
| Lite | $14/mo |
| Growth | $39/mo |
| Premium | $59/mo |
| Ultimate | $79/mo |
Source: Pipedrive Pricing
Pricing Analysis
One or both platforms use custom or contact-based pricing for some tiers. Reach out to their sales teams for exact quotes based on your usage needs.
Features Breakdown
- Koncert Cadence multi-channel sequencer across calls, emails, text, video and social
- AI Parallel Dialer running 1 to 5 lines
- AI Flow Dialer single-line power dialer
- Remote Coach for live and recorded call listening
- Whisper Mode for live coaching during a call
- Fully managed Caller ID reputation with a heat map
- and 4 more listed below
- Visual deal pipeline management
- Activity-based selling methodology
- Email sync with templates and tracking
- Workflow automation builder
- AI-powered sales assistant
- Revenue forecasting and reporting
- and 2 more listed below
Koncert Key Features
- Koncert Cadence multi-channel sequencer across calls, emails, text, video and social
- AI Parallel Dialer running 1 to 5 lines
- AI Flow Dialer single-line power dialer
- Remote Coach for live and recorded call listening
- Whisper Mode for live coaching during a call
- Fully managed Caller ID reputation with a heat map
- Automated local presence caller IDs
- Voicemail sequencing and voicemail drop
- AI objection detection with AI summary notes and transcriptions
- DataGenie waterfall data enrichment
Pipedrive Key Features
- Visual deal pipeline management
- Activity-based selling methodology
- Email sync with templates and tracking
- Workflow automation builder
- AI-powered sales assistant
- Revenue forecasting and reporting
- Customizable web forms and chatbot
- Mobile app with caller ID and call logging
The two lists below are a diff of each vendor's own feature list by exact wording, so a capability both tools offer can appear on either side under a different name.
Listed only by Koncert
- Koncert Cadence multi-channel sequencer across calls, emails, text, video and social
- AI Parallel Dialer running 1 to 5 lines
- AI Flow Dialer single-line power dialer
- Remote Coach for live and recorded call listening
- Whisper Mode for live coaching during a call
- Fully managed Caller ID reputation with a heat map
- Automated local presence caller IDs
- Voicemail sequencing and voicemail drop
- AI objection detection with AI summary notes and transcriptions
- DataGenie waterfall data enrichment
Listed only by Pipedrive
- Visual deal pipeline management
- Activity-based selling methodology
- Email sync with templates and tracking
- Workflow automation builder
- AI-powered sales assistant
- Revenue forecasting and reporting
- Customizable web forms and chatbot
- Mobile app with caller ID and call logging
Integration Ecosystem
Koncert Integrations
Koncert connects with: Salesforce, HubSpot, Outreach, SalesLoft, Slack, Gong, Apollo.io.
Pipedrive Integrations
Pipedrive connects with: Google Workspace, Microsoft Outlook, Slack, Zoom, Zapier, Mailchimp, Trello, Asana.
Shared Integrations
Both tools integrate with: Slack.
Integrations listed only by Koncert: Salesforce, HubSpot, Outreach, SalesLoft, Gong, Apollo.io.
Integrations listed only by Pipedrive: Google Workspace, Microsoft Outlook, Zoom, Zapier, Mailchimp, Trello, Asana.
Use Case Recommendations
Best Fit for Koncert
- Teams that need a wide feature set (10 capabilities listed)
- Enterprise buyers who prefer custom pricing and dedicated support
- SDR teams running multi-channel outreach sequences
- Sales managers tracking team engagement metrics
Best Fit for Pipedrive
- Budget-conscious teams looking for an affordable CRM platform
- Organizations with complex tech stacks needing broad integration support (8 integrations)
- Sales teams tracking deals from first touch to close
- Managers who need pipeline visibility and forecasting
Feature Comparison Summary
| Feature | Koncert | Pipedrive |
|---|---|---|
| Starting Price | Contact Sales | $14/mo |
| Top Tier Price | Contact Sales | $79/mo |
| Total Features Listed | 10 | 8 |
| Integrations | 7 | 8 |
| Founded | N/A | 2010 |
Getting Started Checklist
- Define your multi-channel sales outreach and engagement tracking and customer relationship management and sales pipeline tracking requirements and monthly budget
- Estimate your expected sequences and engagement actions and contacts and deals to find the right tier
- List the integrations your team currently relies on
- Sign up for free trials or demos of both platforms
- Run a small test with each tool before making a commitment
- Evaluate the onboarding experience and support quality
Final Thoughts
Koncert serves the multi-channel sales outreach and engagement tracking side of an outbound stack and Pipedrive the customer relationship management and sales pipeline tracking side. Pipedrive publishes an entry price of $14/mo, while Koncert uses custom pricing for its plans, so compare on features and on the quote you receive. Your decision should weigh pricing against the specific features that matter most for your workflow.
Start with a trial of each to see which platform fits your team's daily process. The best tool is the one your team actually uses consistently.
Pricing and features verified as of September 2026. Visit Koncert and Pipedrive for current information.
Frequently asked questions.
Frequently asked questions- What is the main difference between Koncert and Pipedrive?
- Koncert is a sales engagement platform focused on multi-channel outreach, built around five sales dialers plus a sequencer called Koncert Cadence that runs phone, email, video, text and social touchpoints. Pipedrive is a CRM built around a visual deal pipeline for organizing contacts, tracking deals, and forecasting revenue, with activity-based selling as its core methodology.
- How much does Koncert cost compared to Pipedrive?
- Pipedrive publishes list pricing starting at $14/mo for its Lite plan, rising to $39/mo for Growth, $59/mo for Premium, and $79/mo for Ultimate. Koncert does not publish list prices; all of its plans, including Melody, Symphony, Melody+ and Symphony+, require contacting sales for a quote, so the two cannot be compared on published price alone.
- Can I use Koncert and Pipedrive together?
- Yes, the article notes that Koncert and Pipedrive cover different parts of the sales workflow and many teams run one of each. Koncert handles multi-channel outreach coordination while Pipedrive handles pipeline organization and forecasting, and Koncert's sequencer includes bi-directional CRM sync.
- What features does Koncert offer that Pipedrive doesn't list?
- Koncert lists features including the Koncert Cadence multi-channel sequencer, an AI Parallel Dialer running 1 to 5 lines, Remote Coach for call listening, Whisper Mode for live coaching, fully managed Caller ID reputation with a heat map, and DataGenie waterfall data enrichment. None of these appear on Pipedrive's own feature list.
- Which tool is better for managing deals and forecasting revenue?
- Pipedrive is built for that purpose, centered on visual deal pipeline management, activity-based selling, and revenue forecasting and reporting. Koncert does not list pipeline or forecasting features; its focus is coordinating outreach across email, phone, and social channels rather than organizing deals.
About the author.
Tim Carden is CMO / CTO at RevenueFlow, which builds and operates outbound revenue engines for B2B companies. Studied at McGill University.
Tim Carden · CMO / CTO
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