Kylas vs Salesforce: CRM Platform Comparison
Compare Kylas and Salesforce side by side. See pricing, features, and integrations to choose the right CRM platform for your needs.
Kylas and Salesforce are both CRM platforms for lead, contact, and pipeline management, but they differ in pricing model and depth. Kylas starts free with a flat fee for unlimited users as teams scale, while Salesforce starts at $25/mo and adds AI-powered analytics, forecasting, and a large AppExchange marketplace. Budget-conscious teams tend to favor Kylas, while teams needing advanced forecasting favor Salesforce.
Key takeaways
- Kylas offers a free entry plan called Embark, while Salesforce's entry plan, Starter Suite, costs $25/mo.
- Salesforce offers 4 pricing tiers (Starter Suite, Pro Suite, Enterprise, Unlimited) compared to Kylas's 3 tiers (Embark, Elevate, Exceed).
- Kylas's Elevate plan costs $175/mo for 100,000 expandable records with unlimited users, the same price point as Salesforce's Enterprise tier.
- Kylas paid pricing is a flat fee for the whole organization with unlimited users rather than a per-seat rate.
- Salesforce lists Einstein AI-powered analytics and predictions and an AppExchange marketplace as features not listed by Kylas.
Reviewed and updated September 5, 2026
Kylas vs Salesforce: CRM Platform Comparison
Sales teams evaluating customer relationship management and sales pipeline tracking tools often narrow their shortlist to Kylas and Salesforce. Both target the same job, but they cater to different workflows and budgets. This comparison covers pricing, features, and integrations so you can pick the right fit.
The Quick Answer
By each vendor's own wording, Kylas lists lead management with customizable lead pipelines and contact management, while Salesforce lists lead, account, and contact management and opportunity and pipeline tracking. A capability both offer can appear under different names, so read both feature lists below.
Kylas offers a lower entry point at $0/mo compared to Salesforce at $25/mo.
If your priority is organizing contacts, tracking deals, and forecasting revenue, both tools target it. The right choice depends on your budget, team size, and the specific capabilities you need most.
Understanding the Core Difference
Kylas is Kylas Sales CRM helps growing businesses streamline sales efforts with lead, contact, company and deal management, customizable pipelines and quotations. Paid pricing is a flat fee for the whole organization with unlimited users rather than a per-seat rate.
Salesforce is The world's leading CRM platform offering a comprehensive suite of sales, service, marketing, and commerce tools. Known for extensive customization, AI-powered insights via Einstein, and a vast ecosystem of third-party integrations through AppExchange.
The two platforms take different approaches to solving the same core challenge.
Pricing Comparison
Embark
Starter Suite
Kylas Pricing (as of September 2026)
| Plan | Price | Contacts |
|---|---|---|
| Embark | Free | 10,000 Records (Non-expandable); Unlimited Users |
| Elevate | $175/mo | 100,000 Records (Expandable); Unlimited Users |
| Exceed | Contact Sales | Unlimited Users |
Source: Kylas Pricing
Salesforce Pricing (as of September 2026)
| Plan | Price |
|---|---|
| Starter Suite | $25/mo |
| Pro Suite | $100/mo |
| Enterprise | $175/mo |
| Unlimited | $350/mo |
Source: Salesforce Pricing
Pricing Analysis
Kylas is more affordable at the entry level ($0/mo vs $25/mo). For teams with tight budgets or those just getting started with customer relationship management and sales pipeline tracking, this price difference matters.
Salesforce offers 4 pricing tiers compared to Kylas's 3, giving you more granularity as you scale.
Kylas includes a free tier, letting you test the platform before committing financially.
Features Breakdown
- Lead management with customizable lead pipelines
- Contact Management
- Company Management
- Deals Management
- Pipeline Management
- Quotations
- and 2 more listed below
- Lead, account, and contact management
- Opportunity and pipeline tracking
- Einstein AI-powered analytics and predictions
- Sales forecasting and territory management
- Workflow automation and approval processes
- Customizable dashboards and reports
- and 2 more listed below
Kylas Key Features
- Lead management with customizable lead pipelines
- Contact Management
- Company Management
- Deals Management
- Pipeline Management
- Quotations
- Products/Services catalog
- Mobile App
Salesforce Key Features
- Lead, account, and contact management
- Opportunity and pipeline tracking
- Einstein AI-powered analytics and predictions
- Sales forecasting and territory management
- Workflow automation and approval processes
- Customizable dashboards and reports
- AppExchange marketplace
- Mobile CRM app for iOS and Android
The two lists below are a diff of each vendor's own feature list by exact wording, so a capability both tools offer can appear on either side under a different name.
Listed only by Kylas
- Lead management with customizable lead pipelines
- Contact Management
- Company Management
- Deals Management
- Pipeline Management
- Quotations
- Products/Services catalog
- Mobile App
Listed only by Salesforce
- Lead, account, and contact management
- Opportunity and pipeline tracking
- Einstein AI-powered analytics and predictions
- Sales forecasting and territory management
- Workflow automation and approval processes
- Customizable dashboards and reports
- AppExchange marketplace
- Mobile CRM app for iOS and Android
Integration Ecosystem
Kylas Integrations
Kylas connects with: Aircall, Apollo.io, Call Hippo, CallerDesk, 99 Acres, Authkey, Arka, Big V Telecom.
Salesforce Integrations
Salesforce connects with: Slack, Google Workspace, Microsoft Outlook, Mailchimp, DocuSign, Zapier, Tableau, MuleSoft.
Integrations listed only by Kylas: Aircall, Apollo.io, Call Hippo, CallerDesk, 99 Acres, Authkey, Arka, Big V Telecom.
Integrations listed only by Salesforce: Slack, Google Workspace, Microsoft Outlook, Mailchimp, DocuSign, Zapier, Tableau, MuleSoft.
Use Case Recommendations
Best Fit for Kylas
- Budget-conscious teams looking for an affordable CRM platform
- Teams that want to start free and scale up as needs grow
- Enterprise buyers who prefer custom pricing and dedicated support
Best Fit for Salesforce
- Budget-conscious teams looking for an affordable CRM platform
- Sales teams tracking deals from first touch to close
- Managers who need pipeline visibility and forecasting
- Growing teams that need scalable contact management
Feature Comparison Summary
| Feature | Kylas | Salesforce |
|---|---|---|
| Starting Price | Free | $25/mo |
| Top Tier Price | Contact Sales | $350/mo |
| Total Features Listed | 8 | 8 |
| Integrations | 8 | 8 |
| Founded | N/A | 1999 |
Getting Started Checklist
- Define your customer relationship management and sales pipeline tracking requirements and monthly budget
- Estimate your expected contacts and deals to find the right tier
- List the integrations your team currently relies on
- Sign up for free trials or demos of both platforms
- Run a small test with each tool before making a commitment
- Evaluate the onboarding experience and support quality
Final Thoughts
Kylas and Salesforce both serve the customer relationship management and sales pipeline tracking market. Kylas offers a more accessible entry point, while Salesforce starts at $25/mo. Your decision should weigh pricing against the specific features that matter most for your workflow.
Start with a trial of each to see which platform fits your team's daily process. The best tool is the one your team actually uses consistently.
Pricing and features verified as of September 2026. Visit Kylas and Salesforce for current information.
Frequently asked questions.
Frequently asked questions- Is Kylas cheaper than Salesforce?
- Yes, at the entry level. Kylas offers a free plan called Embark, while Salesforce's cheapest plan, Starter Suite, costs $25/mo. Kylas's paid tier, Elevate, costs $175/mo with unlimited users, matching the price of Salesforce's Enterprise tier.
- How many pricing plans do Kylas and Salesforce each offer?
- Kylas offers 3 plans: Embark, Elevate, and Exceed, with Exceed priced by contacting sales. Salesforce offers 4 plans: Starter Suite, Pro Suite, Enterprise, and Unlimited, priced from $25/mo up to $350/mo, giving Salesforce more pricing granularity as teams scale.
- Does Salesforce charge per user like other CRMs?
- The article notes that Kylas's paid pricing is a flat fee for the entire organization with unlimited users rather than a per-seat rate, distinguishing it from typical per-seat CRM pricing. The article does not specify whether Salesforce charges per seat.
- What features does Salesforce have that Kylas does not list?
- Salesforce lists Einstein AI-powered analytics and predictions, sales forecasting and territory management, workflow automation and approval processes, customizable dashboards and reports, and an AppExchange marketplace, none of which appear on Kylas's own feature list.
- Which CRM integrates with tools like Slack or Zapier?
- Salesforce lists integrations with Slack, Google Workspace, Microsoft Outlook, Mailchimp, DocuSign, Zapier, Tableau, and MuleSoft. Kylas instead lists integrations with Aircall, Apollo.io, Call Hippo, CallerDesk, 99 Acres, Authkey, Arka, and Big V Telecom.
About the author.
Tim Carden is CMO / CTO at RevenueFlow, which builds and operates outbound revenue engines for B2B companies. Studied at McGill University.
Tim Carden · CMO / CTO
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