Kylas vs Vanillasoft: CRM Platform vs Sales Engagement Platform Comparison
Compare Kylas (CRM platform) and Vanillasoft (sales engagement platform) side by side. See pricing, features, and integrations to decide which one, or both, your stack needs.
Kylas is a CRM platform for organizing contacts, tracking deals, and forecasting revenue, with a free entry plan and flat organization-wide pricing. Vanillasoft is a sales engagement platform for multi-channel outreach with queue-based routing and a progressive dialer, priced through custom quotes. Teams needing both often run one of each rather than choosing a substitute.
Key takeaways
- Kylas publishes an entry price of $0 per month under its Embark plan, covering 10,000 non-expandable records with unlimited users.
- Kylas Elevate plan costs $175 per month for 100,000 expandable records with unlimited users.
- Vanillasoft uses custom pricing across all four tiers, Core, Advantage, Enterprise, and Fundraising, each including the team's first 5 seats.
- Vanillasoft offers 4 pricing tiers compared to Kylas's 3 tiers.
- Kylas integrates with Aircall, Apollo.io, Call Hippo, CallerDesk, 99 Acres, Authkey, Arka, and Big V Telecom, while Vanillasoft integrates with Salesforce, DocuSign, Vidyard, Gong, Chorus, and Google Meet.
Reviewed and updated September 4, 2026
Kylas vs Vanillasoft: CRM Platform vs Sales Engagement Platform Comparison
Kylas (CRM platform) and Vanillasoft (sales engagement platform) sit next to each other in many outbound stacks. They are not substitutes for each other on every job, so this comparison covers pricing, features, and integrations for each and points out where the two meet.
The Quick Answer
Kylas is a CRM platform for customer relationship management and sales pipeline tracking; Vanillasoft is a sales engagement platform for multi-channel sales outreach and engagement tracking. By each vendor's own wording, Kylas lists lead management with customizable lead pipelines and contact management, and Vanillasoft lists queue-based routing that serves the next-best record to each rep and progressive dialer with automatic dialing of the next contact.
Kylas publishes an entry price of $0/mo; Vanillasoft uses custom pricing, so the two cannot be compared on list price.
If your priority is organizing contacts, tracking deals, and forecasting revenue, Kylas is the one built for it; for coordinating outreach across email, phone, and social channels, that is Vanillasoft. Many teams run one of each.
Understanding the Core Difference
Kylas is Kylas Sales CRM helps growing businesses streamline sales efforts with lead, contact, company and deal management, customizable pipelines and quotations. Paid pricing is a flat fee for the whole organization with unlimited users rather than a per-seat rate.
Vanillasoft is All-in-one sales engagement platform with queue-based lead routing, real-time lead management, auto-dialer and multi-channel automation for email, SMS and calling.
The two platforms take different approaches to solving the same core challenge.
Pricing Comparison
Embark
Core
Kylas Pricing (as of September 2026)
| Plan | Price | Contacts |
|---|---|---|
| Embark | Free | 10,000 Records (Non-expandable); Unlimited Users |
| Elevate | $175/mo | 100,000 Records (Expandable); Unlimited Users |
| Exceed | Contact Sales | Unlimited Users |
Source: Kylas Pricing
Vanillasoft Pricing (as of September 2026)
| Plan | Price | Contacts |
|---|---|---|
| Core | Contact Sales | Includes your team's first 5 seats |
| Advantage | Contact Sales | Includes your team's first 5 seats |
| Enterprise | Contact Sales | Includes your team's first 5 seats |
| Fundraising | Contact Sales | Includes your team's first 5 seats |
Source: Vanillasoft Pricing
Pricing Analysis
One or both platforms use custom or contact-based pricing for some tiers. Reach out to their sales teams for exact quotes based on your usage needs.
Vanillasoft offers 4 pricing tiers compared to Kylas's 3, giving you more granularity as you scale.
Kylas includes a free tier, letting you test the platform before committing financially.
Features Breakdown
- Lead management with customizable lead pipelines
- Contact Management
- Company Management
- Deals Management
- Pipeline Management
- Quotations
- and 2 more listed below
- Queue-based routing that serves the next-best record to each rep
- Progressive dialer with automatic dialing of the next contact
- Enterprise grade VoIP with preview or progressive dialing
- Sales automation for email, SMS, call recording and transcription
- Speed to lead and personal lead management
- SmartCaller Trust and SmartCaller ID
- and 4 more listed below
Kylas Key Features
- Lead management with customizable lead pipelines
- Contact Management
- Company Management
- Deals Management
- Pipeline Management
- Quotations
- Products/Services catalog
- Mobile App
Vanillasoft Key Features
- Queue-based routing that serves the next-best record to each rep
- Progressive dialer with automatic dialing of the next contact
- Enterprise grade VoIP with preview or progressive dialing
- Sales automation for email, SMS, call recording and transcription
- Speed to lead and personal lead management
- SmartCaller Trust and SmartCaller ID
- Online appointment scheduler
- Reporting and dashboards
- API access and custom tables
- Single sign-on and IP restrictions
The two lists below are a diff of each vendor's own feature list by exact wording, so a capability both tools offer can appear on either side under a different name.
Listed only by Kylas
- Lead management with customizable lead pipelines
- Contact Management
- Company Management
- Deals Management
- Pipeline Management
- Quotations
- Products/Services catalog
- Mobile App
Listed only by Vanillasoft
- Queue-based routing that serves the next-best record to each rep
- Progressive dialer with automatic dialing of the next contact
- Enterprise grade VoIP with preview or progressive dialing
- Sales automation for email, SMS, call recording and transcription
- Speed to lead and personal lead management
- SmartCaller Trust and SmartCaller ID
- Online appointment scheduler
- Reporting and dashboards
- API access and custom tables
- Single sign-on and IP restrictions
Integration Ecosystem
Kylas Integrations
Kylas connects with: Aircall, Apollo.io, Call Hippo, CallerDesk, 99 Acres, Authkey, Arka, Big V Telecom.
Vanillasoft Integrations
Vanillasoft connects with: Salesforce, DocuSign, Vidyard, Gong, Chorus, Google Meet.
Integrations listed only by Kylas: Aircall, Apollo.io, Call Hippo, CallerDesk, 99 Acres, Authkey, Arka, Big V Telecom.
Integrations listed only by Vanillasoft: Salesforce, DocuSign, Vidyard, Gong, Chorus, Google Meet.
Use Case Recommendations
Best Fit for Kylas
- Budget-conscious teams looking for an affordable CRM platform
- Organizations with complex tech stacks needing broad integration support (8 integrations)
- Teams that want to start free and scale up as needs grow
- Enterprise buyers who prefer custom pricing and dedicated support
Best Fit for Vanillasoft
- Teams that need a wide feature set (10 capabilities listed)
- Enterprise buyers who prefer custom pricing and dedicated support
- SDR teams running multi-channel outreach sequences
- Sales managers tracking team engagement metrics
Feature Comparison Summary
| Feature | Kylas | Vanillasoft |
|---|---|---|
| Starting Price | Free | Contact Sales |
| Top Tier Price | Contact Sales | Contact Sales |
| Total Features Listed | 8 | 10 |
| Integrations | 8 | 6 |
| Founded | N/A | 2005 |
Getting Started Checklist
- Define your customer relationship management and sales pipeline tracking and multi-channel sales outreach and engagement tracking requirements and monthly budget
- Estimate your expected contacts and deals and sequences and engagement actions to find the right tier
- List the integrations your team currently relies on
- Sign up for free trials or demos of both platforms
- Run a small test with each tool before making a commitment
- Evaluate the onboarding experience and support quality
Final Thoughts
Kylas serves the customer relationship management and sales pipeline tracking side of an outbound stack and Vanillasoft the multi-channel sales outreach and engagement tracking side. Kylas publishes an entry price (a free tier), while Vanillasoft uses custom pricing for its plans, so compare on features and on the quote you receive. Your decision should weigh pricing against the specific features that matter most for your workflow.
Start with a trial of each to see which platform fits your team's daily process. The best tool is the one your team actually uses consistently.
Pricing and features verified as of September 2026. Visit Kylas and Vanillasoft for current information.
Frequently asked questions.
Frequently asked questions- What is the main difference between Kylas and Vanillasoft?
- Kylas is a CRM platform built for customer relationship management and sales pipeline tracking, while Vanillasoft is a sales engagement platform built for multi-channel sales outreach and engagement tracking. Kylas focuses on lead, contact, company and deal management, while Vanillasoft focuses on queue-based routing and dialing for outreach.
- How much does Kylas cost compared to Vanillasoft?
- Kylas publishes a $0 per month Embark plan and a $175 per month Elevate plan, both with unlimited users, plus a Contact Sales Exceed tier. Vanillasoft uses custom pricing across all four of its tiers, Core, Advantage, Enterprise, and Fundraising, so the two cannot be compared on list price.
- Can Kylas and Vanillasoft be used together?
- Yes, many teams run one of each because the platforms serve different core challenges. Kylas handles organizing contacts, tracking deals, and forecasting revenue, while Vanillasoft coordinates outreach across email, phone, and social channels.
- What features does Vanillasoft offer that Kylas does not list?
- Vanillasoft lists queue-based routing that serves the next-best record to each rep, a progressive dialer, enterprise grade VoIP, sales automation for email and SMS, call recording and transcription, SmartCaller Trust and SmartCaller ID, an online appointment scheduler, reporting and dashboards, API access, and single sign-on. These are listed only by Vanillasoft in the feature comparison.
- Does Kylas have a free plan?
- Yes, Kylas includes a free Embark tier that allows testing the platform before committing financially. It covers 10,000 non-expandable records with unlimited users, whereas Vanillasoft has no published free tier and uses Contact Sales pricing across all its plans.
About the author.
Tim Carden is CMO / CTO at RevenueFlow, which builds and operates outbound revenue engines for B2B companies. Studied at McGill University.
Tim Carden · CMO / CTO
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