Microsoft Dynamics 365 Sales vs Nutshell: CRM Platform Comparison
Compare Microsoft Dynamics 365 Sales and Nutshell side by side. See pricing, features, and integrations to choose the right CRM platform for your needs.
Microsoft Dynamics 365 Sales and Nutshell both handle contact organization, deal tracking, and revenue forecasting, but differ sharply in price and focus. Dynamics 365 Sales starts at $65/mo and centers on Microsoft 365 integration, Copilot AI, and sales force automation. Nutshell starts at $19/mo and bundles webchat, an AI chatbot, form builder, and landing pages with its CRM.
Key takeaways
- Microsoft Dynamics 365 Sales entry pricing starts at $65/mo for the Professional plan, rising to $105/mo for Enterprise Edition and $150/mo for Premium, which includes 1,000 Copilot Credits per user per month.
- Nutshell entry pricing starts at $19/mo for the Foundation plan with unlimited contacts and storage plus 10 AI outcomes, scaling up to $89/mo for the Enterprise plan with 150 AI outcomes and unlimited pipelines.
- Nutshell offers 5 pricing tiers compared to Microsoft Dynamics 365 Sales's 4 tiers.
- Microsoft Dynamics 365 Sales integrates with Microsoft 365, Outlook, Microsoft Teams, LinkedIn Sales Navigator, Microsoft Copilot Studio, and Azure.
- Nutshell integrates with Gmail and Google Calendar, Calendly, Aircall, CallRail, Dialpad, Intercom, Google Meet, Google Analytics (GA4), ChatGPT/OpenAI, and Claude.
Reviewed and updated September 5, 2026
Microsoft Dynamics 365 Sales vs Nutshell: CRM Platform Comparison
If you are comparing customer relationship management and sales pipeline tracking tools, Microsoft Dynamics 365 Sales and Nutshell will likely both appear on your radar. They share some surface-level similarities, but the details reveal important differences in pricing, capability, and target audience.
The Quick Answer
By each vendor's own wording, Microsoft Dynamics 365 Sales lists sales force automation and microsoft 365 interoperation, while Nutshell lists unlimited contacts & storage and email & calendar sync. A capability both offer can appear under different names, so read both feature lists below.
Nutshell offers a lower entry point at $19/mo compared to Microsoft Dynamics 365 Sales at $65/mo.
If your priority is organizing contacts, tracking deals, and forecasting revenue, both tools target it. The right choice depends on your budget, team size, and the specific capabilities you need most.
Understanding the Core Difference
Microsoft Dynamics 365 Sales is Dynamics 365 Sales is Microsoft's sales force automation product, covering pipeline, reporting and dashboards with contextual insights and Copilot AI. It interoperates with Microsoft 365 and pairs with LinkedIn Sales Navigator through the Microsoft Relationship Sales offer.
Nutshell is Nutshell is an all-in-one growth software featuring CRM, email marketing, and contact management for sales teams. Every subscription bundles webchat, an AI chatbot, a form builder, landing pages and attribution reporting alongside the sales pipeline.
The two platforms take different approaches to solving the same core challenge.
Pricing Comparison
Dynamics 365 Sales Professional
Foundation
Microsoft Dynamics 365 Sales Pricing (as of September 2026)
| Plan | Price | Contacts |
|---|---|---|
| Dynamics 365 Sales Professional | $65/mo | - |
| Dynamics 365 Sales Enterprise Edition | $105/mo | - |
| Dynamics 365 Sales Premium | $150/mo | 1,000 Copilot Credits per user/month |
| Microsoft Relationship Sales | Contact Sales | Requires a 10-seat minimum |
Source: Microsoft Dynamics 365 Sales Pricing
Nutshell Pricing (as of September 2026)
| Plan | Price | Contacts |
|---|---|---|
| Foundation | $19/mo | Unlimited contacts and storage; 10 AI outcomes |
| Growth | $32/mo | 20 AI outcomes |
| Pro | $49/mo | 40 AI outcomes; 5 custom pipelines |
| Business | $67/mo | 100 AI outcomes; 10 custom pipelines |
| Enterprise | $89/mo | 150 AI outcomes; unlimited pipelines |
Source: Nutshell Pricing
Pricing Analysis
Nutshell offers the lower entry point ($19/mo vs $65/mo). Teams watching their budget will appreciate the savings, especially when starting out.
Nutshell offers 5 pricing tiers compared to Microsoft Dynamics 365 Sales's 4, giving you more granularity as you scale.
Features Breakdown
- Sales force automation
- Microsoft 365 interoperation
- Reporting and dashboards
- Customization and automation
- Conversation intelligence
- Sales engagement
- and 2 more listed below
- Unlimited contacts & storage
- Email & calendar sync
- Form builder & landing pages
- Activity reports
- Lead assignment rules
- Sales automation
- and 2 more listed below
Microsoft Dynamics 365 Sales Key Features
- Sales force automation
- Microsoft 365 interoperation
- Reporting and dashboards
- Customization and automation
- Conversation intelligence
- Sales engagement
- Copilot capabilities in Dynamics 365 Sales
- Access to Sales Qualification, Opportunity, Research and Close agents
Nutshell Key Features
- Unlimited contacts & storage
- Email & calendar sync
- Form builder & landing pages
- Activity reports
- Lead assignment rules
- Sales automation
- Meeting scheduler
- Advanced reporting
The two lists below are a diff of each vendor's own feature list by exact wording, so a capability both tools offer can appear on either side under a different name.
Listed only by Microsoft Dynamics 365 Sales
- Sales force automation
- Microsoft 365 interoperation
- Reporting and dashboards
- Customization and automation
- Conversation intelligence
- Sales engagement
- Copilot capabilities in Dynamics 365 Sales
- Access to Sales Qualification, Opportunity, Research and Close agents
Listed only by Nutshell
- Unlimited contacts & storage
- Email & calendar sync
- Form builder & landing pages
- Activity reports
- Lead assignment rules
- Sales automation
- Meeting scheduler
- Advanced reporting
Integration Ecosystem
Microsoft Dynamics 365 Sales Integrations
Microsoft Dynamics 365 Sales connects with: Microsoft 365, Outlook, Microsoft Teams, LinkedIn Sales Navigator, Microsoft Copilot Studio, Azure.
Nutshell Integrations
Nutshell connects with: Gmail and Google Calendar, Calendly, Aircall, CallRail, Dialpad, Intercom, Google Meet, Google Analytics (GA4), ChatGPT / OpenAI, Claude.
Integrations listed only by Microsoft Dynamics 365 Sales: Microsoft 365, Outlook, Microsoft Teams, LinkedIn Sales Navigator, Microsoft Copilot Studio, Azure.
Integrations listed only by Nutshell: Gmail and Google Calendar, Calendly, Aircall, CallRail, Dialpad, Intercom, Google Meet, Google Analytics (GA4), ChatGPT / OpenAI, Claude.
Use Case Recommendations
Best Fit for Microsoft Dynamics 365 Sales
- Enterprise buyers who prefer custom pricing and dedicated support
- Sales teams tracking deals from first touch to close
- Managers who need pipeline visibility and forecasting
- Growing teams that need scalable contact management
Best Fit for Nutshell
- Budget-conscious teams looking for an affordable CRM platform
- Organizations with complex tech stacks needing broad integration support (10 integrations)
- Sales teams tracking deals from first touch to close
- Managers who need pipeline visibility and forecasting
Feature Comparison Summary
| Feature | Microsoft Dynamics 365 Sales | Nutshell |
|---|---|---|
| Starting Price | $65/mo | $19/mo |
| Top Tier Price | Contact Sales | $89/mo |
| Total Features Listed | 8 | 8 |
| Integrations | 6 | 10 |
Getting Started Checklist
- Define your customer relationship management and sales pipeline tracking requirements and monthly budget
- Estimate your expected contacts and deals to find the right tier
- List the integrations your team currently relies on
- Sign up for free trials or demos of both platforms
- Run a small test with each tool before making a commitment
- Evaluate the onboarding experience and support quality
Final Thoughts
Microsoft Dynamics 365 Sales and Nutshell both serve the customer relationship management and sales pipeline tracking market. Nutshell offers a more accessible entry point at $19/mo, while Microsoft Dynamics 365 Sales starts at $65/mo. Your decision should weigh pricing against the specific features that matter most for your workflow.
Start with a trial of each to see which platform fits your team's daily process. The best tool is the one your team actually uses consistently.
Pricing and features verified as of September 2026. Visit Microsoft Dynamics 365 Sales and Nutshell for current information.
Frequently asked questions.
Frequently asked questions- Which is cheaper, Microsoft Dynamics 365 Sales or Nutshell?
- Nutshell is cheaper at the entry level, starting at $19/mo for its Foundation plan versus $65/mo for Microsoft Dynamics 365 Sales's Professional plan. Nutshell also offers 5 pricing tiers up to $89/mo, giving more granularity as teams scale, while Dynamics 365 Sales has 4 tiers, including a contact-sales option requiring a 10-seat minimum.
- What integrations does Microsoft Dynamics 365 Sales support?
- Microsoft Dynamics 365 Sales connects with Microsoft 365, Outlook, Microsoft Teams, LinkedIn Sales Navigator, Microsoft Copilot Studio, and Azure. This makes it best suited for teams already embedded in the Microsoft ecosystem who want tight interoperation with those tools.
- What integrations does Nutshell support?
- Nutshell integrates with Gmail and Google Calendar, Calendly, Aircall, CallRail, Dialpad, Intercom, Google Meet, Google Analytics (GA4), ChatGPT/OpenAI, and Claude. This gives it a broader spread across communication, analytics, and AI tools outside the Microsoft ecosystem.
- Does Nutshell include marketing features beyond CRM?
- Yes, every Nutshell subscription bundles webchat, an AI chatbot, a form builder, landing pages, and attribution reporting alongside the sales pipeline. This positions Nutshell as an all-in-one growth software rather than a pure sales force automation tool.
- What AI capabilities does Microsoft Dynamics 365 Sales offer?
- Microsoft Dynamics 365 Sales includes Copilot AI capabilities and access to Sales Qualification, Opportunity, Research, and Close agents. The Premium plan, priced at $150/mo, includes 1,000 Copilot Credits per user per month.
About the author.
Tim Carden is CMO / CTO at RevenueFlow, which builds and operates outbound revenue engines for B2B companies. Studied at McGill University.
Tim Carden · CMO / CTO
Connect on LinkedIn →Explore more.
Ready to scale your outreach?
We build GTM engines that book real meetings. See the receipts.
Related articles.
Evaboot vs Microsoft Dynamics 365 Sales: Data Enrichment Tool vs CRM Platform Comparison
Compare Evaboot (data enrichment tool) and Microsoft Dynamics 365 Sales (CRM platform) side by side. See pricing, features, and integrations to decide which one, or both, your stack needs.
AroundDeal vs Salesflare: Data Enrichment Tool vs CRM Platform Comparison
Compare AroundDeal (data enrichment tool) and Salesflare (CRM platform) side by side. See pricing, features, and integrations to decide which one, or both, your stack needs.
Agile CRM vs Copper: CRM Platform Comparison
Compare Agile CRM and Copper side by side. See pricing, features, and integrations to choose the right CRM platform for your needs.
Agile CRM vs LeadIQ: CRM Platform vs Data Enrichment Tool Comparison
Compare Agile CRM (CRM platform) and LeadIQ (data enrichment tool) side by side. See pricing, features, and integrations to decide which one, or both, your stack needs.
Kommo vs Luru: CRM Platform vs Sales Engagement Platform Comparison
Compare Kommo (CRM platform) and Luru (sales engagement platform) side by side. See pricing, features, and integrations to decide which one, or both, your stack needs.
Agile CRM vs Capsule CRM: CRM Platform Comparison
Compare Agile CRM and Capsule CRM side by side. See pricing, features, and integrations to choose the right CRM platform for your needs.