Microsoft Dynamics 365 Sales vs Ringy: CRM Platform Comparison
Compare Microsoft Dynamics 365 Sales and Ringy side by side. See pricing, features, and integrations to choose the right CRM platform for your needs.
Compare Microsoft Dynamics 365 Sales and Ringy side by side. See pricing, features, and integrations to choose the right CRM platform for your needs.
Reviewed and updated September 4, 2026
Microsoft Dynamics 365 Sales vs Ringy: CRM Platform Comparison
Sales teams evaluating customer relationship management and sales pipeline tracking tools often narrow their shortlist to Microsoft Dynamics 365 Sales and Ringy. Both target the same job, but they cater to different workflows and budgets. This comparison covers pricing, features, and integrations so you can pick the right fit.
The Quick Answer
By each vendor's own wording, Microsoft Dynamics 365 Sales lists sales force automation and microsoft 365 interoperation, while Ringy lists crm with cloud voip softphone and click-to-call dialing. A capability both offer can appear under different names, so read both feature lists below.
Microsoft Dynamics 365 Sales offers a lower entry point at $65/mo compared to Ringy at $119/mo.
If your priority is organizing contacts, tracking deals, and forecasting revenue, both tools target it. The right choice depends on your budget, team size, and the specific capabilities you need most.
Understanding the Core Difference
Microsoft Dynamics 365 Sales is Dynamics 365 Sales is Microsoft's sales force automation product, covering pipeline, reporting and dashboards with contextual insights and Copilot AI. It interoperates with Microsoft 365 and pairs with LinkedIn Sales Navigator through the Microsoft Relationship Sales offer.
Ringy is Ringy is a communications-focused sales CRM with a built-in cloud VoIP softphone, click-to-call dialing, SMS and email drip automation, lead management and distribution, call recording and reporting. It is sold as a single monthly plan with optional add-ons.
The two platforms take different approaches to solving the same core challenge.
Pricing Comparison
Dynamics 365 Sales Professional
Ringy CRM
Microsoft Dynamics 365 Sales Pricing (as of September 2026)
| Plan | Price | Contacts |
|---|---|---|
| Dynamics 365 Sales Professional | $65/mo | - |
| Dynamics 365 Sales Enterprise Edition | $105/mo | - |
| Dynamics 365 Sales Premium | $150/mo | 1,000 Copilot Credits per user/month |
| Microsoft Relationship Sales | Contact Sales | Requires a 10-seat minimum |
Source: Microsoft Dynamics 365 Sales Pricing
Ringy Pricing (as of September 2026)
| Plan | Price |
|---|---|
| Ringy CRM | $119/mo |
| Power Dialer Add-On | $70/mo |
| Call Scripting Add-On | $10/mo |
Source: Ringy Pricing
Pricing Analysis
Microsoft Dynamics 365 Sales is more affordable at the entry level ($65/mo vs $119/mo). For teams with tight budgets or those just getting started with customer relationship management and sales pipeline tracking, this price difference matters.
Microsoft Dynamics 365 Sales offers 4 pricing tiers compared to Ringy's 3, giving you more granularity as you scale.
Features Breakdown
- Sales force automation
- Microsoft 365 interoperation
- Reporting and dashboards
- Customization and automation
- Conversation intelligence
- Sales engagement
- and 2 more listed below
- CRM with cloud VoIP softphone
- Click-to-call dialing
- Lead management system
- Lead distribution system
- Reports and analytics
- Call recording
- and 4 more listed below
Microsoft Dynamics 365 Sales Key Features
- Sales force automation
- Microsoft 365 interoperation
- Reporting and dashboards
- Customization and automation
- Conversation intelligence
- Sales engagement
- Copilot capabilities in Dynamics 365 Sales
- Access to Sales Qualification, Opportunity, Research and Close agents
Ringy Key Features
- CRM with cloud VoIP softphone
- Click-to-call dialing
- Lead management system
- Lead distribution system
- Reports and analytics
- Call recording
- Local caller ID
- SMS and email drip automation
- Sales pipeline
- Agent coaching
The two lists below are a diff of each vendor's own feature list by exact wording, so a capability both tools offer can appear on either side under a different name.
Listed only by Microsoft Dynamics 365 Sales
- Sales force automation
- Microsoft 365 interoperation
- Reporting and dashboards
- Customization and automation
- Conversation intelligence
- Sales engagement
- Copilot capabilities in Dynamics 365 Sales
- Access to Sales Qualification, Opportunity, Research and Close agents
Listed only by Ringy
- CRM with cloud VoIP softphone
- Click-to-call dialing
- Lead management system
- Lead distribution system
- Reports and analytics
- Call recording
- Local caller ID
- SMS and email drip automation
- Sales pipeline
- Agent coaching
Integration Ecosystem
Microsoft Dynamics 365 Sales Integrations
Microsoft Dynamics 365 Sales connects with: Microsoft 365, Outlook, Microsoft Teams, LinkedIn Sales Navigator, Microsoft Copilot Studio, Azure.
Ringy Integrations
Ringy connects with: Zapier, Google Calendar, Facebook, QuoteWizard, NextGen Leads, Benepath, SmartFinancial, Game Time Leads.
Integrations listed only by Microsoft Dynamics 365 Sales: Microsoft 365, Outlook, Microsoft Teams, LinkedIn Sales Navigator, Microsoft Copilot Studio, Azure.
Integrations listed only by Ringy: Zapier, Google Calendar, Facebook, QuoteWizard, NextGen Leads, Benepath, SmartFinancial, Game Time Leads.
Use Case Recommendations
Best Fit for Microsoft Dynamics 365 Sales
- Enterprise buyers who prefer custom pricing and dedicated support
- Sales teams tracking deals from first touch to close
- Managers who need pipeline visibility and forecasting
- Growing teams that need scalable contact management
Best Fit for Ringy
- Mid-market to enterprise teams with established customer relationship management and sales pipeline tracking budgets
- Teams that need a wide feature set (10 capabilities listed)
- Organizations with complex tech stacks needing broad integration support (8 integrations)
Feature Comparison Summary
| Feature | Microsoft Dynamics 365 Sales | Ringy |
|---|---|---|
| Starting Price | $65/mo | $119/mo |
| Top Tier Price | Contact Sales | $10/mo |
| Total Features Listed | 8 | 10 |
| Integrations | 6 | 8 |
Getting Started Checklist
- Define your customer relationship management and sales pipeline tracking requirements and monthly budget
- Estimate your expected contacts and deals to find the right tier
- List the integrations your team currently relies on
- Sign up for free trials or demos of both platforms
- Run a small test with each tool before making a commitment
- Evaluate the onboarding experience and support quality
Final Thoughts
Microsoft Dynamics 365 Sales and Ringy both serve the customer relationship management and sales pipeline tracking market. Microsoft Dynamics 365 Sales offers a more accessible entry point at $65/mo, while Ringy starts at $119/mo. Your decision should weigh pricing against the specific features that matter most for your workflow.
Start with a trial of each to see which platform fits your team's daily process. The best tool is the one your team actually uses consistently.
Pricing and features verified as of September 2026. Visit Microsoft Dynamics 365 Sales and Ringy for current information.
About the author.
Tim Carden is CMO / CTO at RevenueFlow, which builds and operates outbound revenue engines for B2B companies. Studied at McGill University.
Tim Carden · CMO / CTO
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