Microsoft Dynamics 365 Sales vs Salesmate: CRM Platform Comparison
Compare Microsoft Dynamics 365 Sales and Salesmate side by side. See pricing, features, and integrations to choose the right CRM platform for your needs.
Microsoft Dynamics 365 Sales and Salesmate are both CRM platforms for organizing contacts, tracking deals, and forecasting revenue, but they differ in price and focus. Dynamics 365 Sales starts at $65 per month with Microsoft 365 integration and Copilot AI, while Salesmate starts at $23 per month with built-in calling, texting, and deal pipeline automation. The right pick depends on budget, team size, and required features.
Key takeaways
- Microsoft Dynamics 365 Sales Professional starts at $65 per month, while Salesmate's Basic plan starts at $23 per month.
- Dynamics 365 Sales Premium costs $150 per month and includes 1,000 Copilot Credits per user per month.
- Salesmate's Business plan costs $63 per month and includes 15,000 credits per user per month.
- Microsoft Relationship Sales requires a 10-seat minimum and uses custom Contact Sales pricing.
- Dynamics 365 Sales integrates with Microsoft 365, Outlook, Microsoft Teams, LinkedIn Sales Navigator, Microsoft Copilot Studio, and Azure, while Salesmate integrates with Slack, Dialpad, BigCommerce, Squarespace, Xero, QuickBooks Online, WordPress, Zapier, and Zoom.
Reviewed and updated September 4, 2026
Microsoft Dynamics 365 Sales vs Salesmate: CRM Platform Comparison
Finding the right CRM platform can directly impact your revenue pipeline. Microsoft Dynamics 365 Sales and Salesmate both aim to solve the same core problem (organizing contacts, tracking deals, and forecasting revenue), yet they approach it differently. Let's break down the specifics.
The Quick Answer
By each vendor's own wording, Microsoft Dynamics 365 Sales lists sales force automation and microsoft 365 interoperation, while Salesmate lists contact, company management and deal pipeline management. A capability both offer can appear under different names, so read both feature lists below.
Salesmate offers a lower entry point at $23/mo compared to Microsoft Dynamics 365 Sales at $65/mo.
If your priority is organizing contacts, tracking deals, and forecasting revenue, both tools target it. The right choice depends on your budget, team size, and the specific capabilities you need most.
Understanding the Core Difference
Microsoft Dynamics 365 Sales is Dynamics 365 Sales is Microsoft's sales force automation product, covering pipeline, reporting and dashboards with contextual insights and Copilot AI. It interoperates with Microsoft 365 and pairs with LinkedIn Sales Navigator through the Microsoft Relationship Sales offer.
Salesmate is Salesmate helps mid-market and enterprise teams unify customer operations on one AI-powered platform with CRM, marketing automation, customer support, communication, workflows and AI. It includes built-in calling and texting alongside deal pipelines, sequences and smart flow automation.
The two platforms take different approaches to solving the same core challenge.
Pricing Comparison
Dynamics 365 Sales Professional
Basic
Microsoft Dynamics 365 Sales Pricing (as of September 2026)
| Plan | Price | Contacts |
|---|---|---|
| Dynamics 365 Sales Professional | $65/mo | - |
| Dynamics 365 Sales Enterprise Edition | $105/mo | - |
| Dynamics 365 Sales Premium | $150/mo | 1,000 Copilot Credits per user/month |
| Microsoft Relationship Sales | Contact Sales | Requires a 10-seat minimum |
Source: Microsoft Dynamics 365 Sales Pricing
Salesmate Pricing (as of September 2026)
| Plan | Price | Contacts |
|---|---|---|
| Basic | $23/mo | 5K Credits / User / Month |
| Pro | $39/mo | 10K Credits / User / Month |
| Business | $63/mo | 15K Credits / User / Month |
| Enterprise | Contact Sales | - |
Source: Salesmate Pricing
Pricing Analysis
Salesmate offers the lower entry point ($23/mo vs $65/mo). Teams watching their budget will appreciate the savings, especially when starting out.
Features Breakdown
- Sales force automation
- Microsoft 365 interoperation
- Reporting and dashboards
- Customization and automation
- Conversation intelligence
- Sales engagement
- and 2 more listed below
- Contact, company management
- Deal pipeline management
- Full email sync
- Meeting scheduler
- Sequences
- Sales and marketing automation (Smart flows)
- and 2 more listed below
Microsoft Dynamics 365 Sales Key Features
- Sales force automation
- Microsoft 365 interoperation
- Reporting and dashboards
- Customization and automation
- Conversation intelligence
- Sales engagement
- Copilot capabilities in Dynamics 365 Sales
- Access to Sales Qualification, Opportunity, Research and Close agents
Salesmate Key Features
- Contact, company management
- Deal pipeline management
- Full email sync
- Meeting scheduler
- Sequences
- Sales and marketing automation (Smart flows)
- Power dialer
- Custom dashboard and reports with goals
The two lists below are a diff of each vendor's own feature list by exact wording, so a capability both tools offer can appear on either side under a different name.
Listed only by Microsoft Dynamics 365 Sales
- Sales force automation
- Microsoft 365 interoperation
- Reporting and dashboards
- Customization and automation
- Conversation intelligence
- Sales engagement
- Copilot capabilities in Dynamics 365 Sales
- Access to Sales Qualification, Opportunity, Research and Close agents
Listed only by Salesmate
- Contact, company management
- Deal pipeline management
- Full email sync
- Meeting scheduler
- Sequences
- Sales and marketing automation (Smart flows)
- Power dialer
- Custom dashboard and reports with goals
Integration Ecosystem
Microsoft Dynamics 365 Sales Integrations
Microsoft Dynamics 365 Sales connects with: Microsoft 365, Outlook, Microsoft Teams, LinkedIn Sales Navigator, Microsoft Copilot Studio, Azure.
Salesmate Integrations
Salesmate connects with: Slack, Dialpad, BigCommerce, Squarespace, Xero, QuickBooks Online, WordPress, Zapier, Zoom.
Integrations listed only by Microsoft Dynamics 365 Sales: Microsoft 365, Outlook, Microsoft Teams, LinkedIn Sales Navigator, Microsoft Copilot Studio, Azure.
Integrations listed only by Salesmate: Slack, Dialpad, BigCommerce, Squarespace, Xero, QuickBooks Online, WordPress, Zapier, Zoom.
Use Case Recommendations
Best Fit for Microsoft Dynamics 365 Sales
- Enterprise buyers who prefer custom pricing and dedicated support
- Sales teams tracking deals from first touch to close
- Managers who need pipeline visibility and forecasting
- Growing teams that need scalable contact management
Best Fit for Salesmate
- Budget-conscious teams looking for an affordable CRM platform
- Organizations with complex tech stacks needing broad integration support (9 integrations)
- Enterprise buyers who prefer custom pricing and dedicated support
Feature Comparison Summary
| Feature | Microsoft Dynamics 365 Sales | Salesmate |
|---|---|---|
| Starting Price | $65/mo | $23/mo |
| Top Tier Price | Contact Sales | Contact Sales |
| Total Features Listed | 8 | 8 |
| Integrations | 6 | 9 |
| Founded | N/A | 2016 |
Getting Started Checklist
- Define your customer relationship management and sales pipeline tracking requirements and monthly budget
- Estimate your expected contacts and deals to find the right tier
- List the integrations your team currently relies on
- Sign up for free trials or demos of both platforms
- Run a small test with each tool before making a commitment
- Evaluate the onboarding experience and support quality
Final Thoughts
Microsoft Dynamics 365 Sales and Salesmate both serve the customer relationship management and sales pipeline tracking market. Salesmate offers a more accessible entry point at $23/mo, while Microsoft Dynamics 365 Sales starts at $65/mo. Your decision should weigh pricing against the specific features that matter most for your workflow.
Start with a trial of each to see which platform fits your team's daily process. The best tool is the one your team actually uses consistently.
Pricing and features verified as of September 2026. Visit Microsoft Dynamics 365 Sales and Salesmate for current information.
Frequently asked questions.
Frequently asked questions- What is the price difference between Microsoft Dynamics 365 Sales and Salesmate?
- Microsoft Dynamics 365 Sales starts at $65 per month for its Professional plan, while Salesmate starts at $23 per month for its Basic plan. Both vendors also offer higher tiers: Dynamics 365 Sales goes up to $150 per month for Premium, and Salesmate goes up to $63 per month for Business, with enterprise pricing available on request from both.
- Which integrations does Microsoft Dynamics 365 Sales support?
- Microsoft Dynamics 365 Sales connects with Microsoft 365, Outlook, Microsoft Teams, LinkedIn Sales Navigator, Microsoft Copilot Studio, and Azure. This reflects its focus on interoperating with the broader Microsoft ecosystem rather than third-party business tools.
- Which integrations does Salesmate support?
- Salesmate connects with Slack, Dialpad, BigCommerce, Squarespace, Xero, QuickBooks Online, WordPress, Zapier, and Zoom. This gives it broader reach into e-commerce, accounting, and communication tools compared to Dynamics 365 Sales's Microsoft-centric integrations.
- What features does Salesmate offer that Dynamics 365 Sales does not list?
- Salesmate lists contact and company management, deal pipeline management, full email sync, meeting scheduler, sequences, sales and marketing automation through smart flows, a power dialer, and custom dashboards with goals. These are listed only on Salesmate's own feature page, based on exact wording comparison.
- Who is Microsoft Dynamics 365 Sales best suited for?
- Microsoft Dynamics 365 Sales is best suited for enterprise buyers who prefer custom pricing and dedicated support, sales teams tracking deals from first touch to close, and managers who need pipeline visibility. Its Microsoft 365 interoperation and Copilot AI capabilities also make it a fit for teams already invested in the Microsoft ecosystem.
About the author.
Tim Carden is CMO / CTO at RevenueFlow, which builds and operates outbound revenue engines for B2B companies. Studied at McGill University.
Tim Carden · CMO / CTO
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