Microsoft Dynamics 365 Sales vs Vtiger: CRM Platform Comparison
Compare Microsoft Dynamics 365 Sales and Vtiger side by side. See pricing, features, and integrations to choose the right CRM platform for your needs.
Microsoft Dynamics 365 Sales and Vtiger both handle contact tracking, pipeline management, and revenue forecasting, but they differ in focus and price. Dynamics 365 Sales starts at $65/mo and centers on sales force automation with deep Microsoft 365 and Copilot AI integration. Vtiger starts at $15/mo as an all-in-one platform covering sales, marketing, help desk, and inventory.
Key takeaways
- Microsoft Dynamics 365 Sales Professional starts at $65/mo, with Enterprise Edition at $105/mo and Premium at $150/mo including 1,000 Copilot Credits per user per month.
- Vtiger's entry plan, One Growth, costs $15/mo, with One Professional at $42/mo, One Enterprise at $58/mo, and One AI at $66/mo.
- Vtiger offers a free tier called One Pilot, while Microsoft Dynamics 365 Sales has no listed free plan.
- Vtiger provides 5 pricing tiers compared to Microsoft Dynamics 365 Sales's 4 tiers.
- The only integration listed by both vendors is Microsoft Teams, though Dynamics 365 Sales also connects to LinkedIn Sales Navigator and Azure, while Vtiger connects to Gmail, WhatsApp, Zapier, and QuickBooks among others.
Reviewed and updated September 5, 2026
Microsoft Dynamics 365 Sales vs Vtiger: CRM Platform Comparison
Sales teams evaluating customer relationship management and sales pipeline tracking tools often narrow their shortlist to Microsoft Dynamics 365 Sales and Vtiger. Both target the same job, but they cater to different workflows and budgets. This comparison covers pricing, features, and integrations so you can pick the right fit.
The Quick Answer
By each vendor's own wording, Microsoft Dynamics 365 Sales lists sales force automation and microsoft 365 interoperation, while Vtiger lists contact, account & lead management and marketing campaigns. A capability both offer can appear under different names, so read both feature lists below.
Vtiger offers a lower entry point at $15/mo compared to Microsoft Dynamics 365 Sales at $65/mo.
If your priority is organizing contacts, tracking deals, and forecasting revenue, both tools target it. The right choice depends on your budget, team size, and the specific capabilities you need most.
Understanding the Core Difference
Microsoft Dynamics 365 Sales is Dynamics 365 Sales is Microsoft's sales force automation product, covering pipeline, reporting and dashboards with contextual insights and Copilot AI. It interoperates with Microsoft 365 and pairs with LinkedIn Sales Navigator through the Microsoft Relationship Sales offer.
Vtiger is Vtiger is an all-in-one AI CRM covering sales, marketing, help desk, projects and inventory in one platform. Licences come in a Standard User tier with full access to every app and a cheaper Single App User tier with write access to one app and read-only access to the rest.
The two platforms take different approaches to solving the same core challenge.
Pricing Comparison
Dynamics 365 Sales Professional
One Growth
Microsoft Dynamics 365 Sales Pricing (as of September 2026)
| Plan | Price | Contacts |
|---|---|---|
| Dynamics 365 Sales Professional | $65/mo | - |
| Dynamics 365 Sales Enterprise Edition | $105/mo | - |
| Dynamics 365 Sales Premium | $150/mo | 1,000 Copilot Credits per user/month |
| Microsoft Relationship Sales | Contact Sales | Requires a 10-seat minimum |
Source: Microsoft Dynamics 365 Sales Pricing
Vtiger Pricing (as of September 2026)
| Plan | Price |
|---|---|
| One Growth | $15/mo |
| One Professional | $42/mo |
| One Enterprise | $58/mo |
| One AI | $66/mo |
| One Pilot | Free |
Source: Vtiger Pricing
Pricing Analysis
Vtiger offers the lower entry point ($15/mo vs $65/mo). Teams watching their budget will appreciate the savings, especially when starting out.
Vtiger offers 5 pricing tiers compared to Microsoft Dynamics 365 Sales's 4, giving you more granularity as you scale.
Vtiger includes a free tier, which is helpful for evaluating the platform without upfront cost.
Features Breakdown
- Sales force automation
- Microsoft 365 interoperation
- Reporting and dashboards
- Customization and automation
- Conversation intelligence
- Sales engagement
- and 2 more listed below
- Contact, Account & Lead Management
- Marketing Campaigns
- Help Desk & Customer Portal
- Inventory & Invoicing
- Reports & Dashboards
- Advanced Sales Automation
- and 2 more listed below
Microsoft Dynamics 365 Sales Key Features
- Sales force automation
- Microsoft 365 interoperation
- Reporting and dashboards
- Customization and automation
- Conversation intelligence
- Sales engagement
- Copilot capabilities in Dynamics 365 Sales
- Access to Sales Qualification, Opportunity, Research and Close agents
Vtiger Key Features
- Contact, Account & Lead Management
- Marketing Campaigns
- Help Desk & Customer Portal
- Inventory & Invoicing
- Reports & Dashboards
- Advanced Sales Automation
- Process Designer
- Multi-Currency Support
The two lists below are a diff of each vendor's own feature list by exact wording, so a capability both tools offer can appear on either side under a different name.
Listed only by Microsoft Dynamics 365 Sales
- Sales force automation
- Microsoft 365 interoperation
- Reporting and dashboards
- Customization and automation
- Conversation intelligence
- Sales engagement
- Copilot capabilities in Dynamics 365 Sales
- Access to Sales Qualification, Opportunity, Research and Close agents
Listed only by Vtiger
- Contact, Account & Lead Management
- Marketing Campaigns
- Help Desk & Customer Portal
- Inventory & Invoicing
- Reports & Dashboards
- Advanced Sales Automation
- Process Designer
- Multi-Currency Support
Integration Ecosystem
Microsoft Dynamics 365 Sales Integrations
Microsoft Dynamics 365 Sales connects with: Microsoft 365, Outlook, Microsoft Teams, LinkedIn Sales Navigator, Microsoft Copilot Studio, Azure.
Vtiger Integrations
Vtiger connects with: Gmail, Google Workspace, Microsoft Outlook, Office 365, Microsoft Teams, WhatsApp, Zapier, Mailchimp, QuickBooks, Xero.
Shared Integrations
Both tools integrate with: Microsoft Teams.
Integrations listed only by Microsoft Dynamics 365 Sales: Microsoft 365, Outlook, LinkedIn Sales Navigator, Microsoft Copilot Studio, Azure.
Integrations listed only by Vtiger: Gmail, Google Workspace, Microsoft Outlook, Office 365, WhatsApp, Zapier, Mailchimp, QuickBooks, Xero.
Use Case Recommendations
Best Fit for Microsoft Dynamics 365 Sales
- Enterprise buyers who prefer custom pricing and dedicated support
- Sales teams tracking deals from first touch to close
- Managers who need pipeline visibility and forecasting
- Growing teams that need scalable contact management
Best Fit for Vtiger
- Budget-conscious teams looking for an affordable CRM platform
- Organizations with complex tech stacks needing broad integration support (10 integrations)
- Teams that want to start free and scale up as needs grow
Feature Comparison Summary
| Feature | Microsoft Dynamics 365 Sales | Vtiger |
|---|---|---|
| Starting Price | $65/mo | $15/mo |
| Top Tier Price | Contact Sales | Free |
| Total Features Listed | 8 | 8 |
| Integrations | 6 | 10 |
Getting Started Checklist
- Define your customer relationship management and sales pipeline tracking requirements and monthly budget
- Estimate your expected contacts and deals to find the right tier
- List the integrations your team currently relies on
- Sign up for free trials or demos of both platforms
- Run a small test with each tool before making a commitment
- Evaluate the onboarding experience and support quality
Final Thoughts
Microsoft Dynamics 365 Sales and Vtiger both serve the customer relationship management and sales pipeline tracking market. Vtiger offers a more accessible entry point at $15/mo, while Microsoft Dynamics 365 Sales starts at $65/mo. Your decision should weigh pricing against the specific features that matter most for your workflow.
Start with a trial of each to see which platform fits your team's daily process. The best tool is the one your team actually uses consistently.
Pricing and features verified as of September 2026. Visit Microsoft Dynamics 365 Sales and Vtiger for current information.
Frequently asked questions.
Frequently asked questions- How much does Microsoft Dynamics 365 Sales cost compared to Vtiger?
- Microsoft Dynamics 365 Sales starts at $65/mo for its Professional plan, while Vtiger's entry plan, One Growth, costs $15/mo. Dynamics 365 Sales also offers Enterprise Edition at $105/mo and Premium at $150/mo, while Vtiger's higher tiers include One Professional at $42/mo, One Enterprise at $58/mo, and One AI at $66/mo.
- Does Vtiger have a free plan?
- Yes, Vtiger offers a free tier called One Pilot. Microsoft Dynamics 365 Sales does not list a free plan among its pricing options, which start at $65/mo for the Professional tier.
- What integrations do Microsoft Dynamics 365 Sales and Vtiger have in common?
- Microsoft Teams is the only integration both platforms list. Beyond that, Dynamics 365 Sales connects with Microsoft 365, Outlook, LinkedIn Sales Navigator, Microsoft Copilot Studio, and Azure, while Vtiger connects with Gmail, Google Workspace, Office 365, WhatsApp, Zapier, Mailchimp, QuickBooks, and Xero.
- What features does each CRM emphasize?
- Microsoft Dynamics 365 Sales lists sales force automation, Microsoft 365 interoperation, reporting and dashboards, conversation intelligence, and Copilot AI capabilities. Vtiger lists contact, account and lead management, marketing campaigns, help desk and customer portal, inventory and invoicing, and advanced sales automation as an all-in-one platform.
- How many pricing tiers does each platform offer?
- Vtiger offers 5 pricing tiers, including One Growth, One Professional, One Enterprise, One AI, and the free One Pilot. Microsoft Dynamics 365 Sales offers 4 tiers: Professional, Enterprise Edition, Premium, and the custom-quoted Microsoft Relationship Sales, which requires a 10-seat minimum.
About the author.
Tim Carden is CMO / CTO at RevenueFlow, which builds and operates outbound revenue engines for B2B companies. Studied at McGill University.
Tim Carden · CMO / CTO
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