Monday CRM vs SugarCRM: CRM Platform Comparison
Compare Monday CRM and SugarCRM side by side. See pricing, features, and integrations to choose the right CRM platform for your needs.
Monday CRM starts at $12 per month and suits budget-conscious teams that want a flexible, project-management-style CRM, while SugarCRM starts at $59 per month and suits organizations with complex tech stacks needing broad integration support. Monday CRM lists customizable deal pipeline boards, and SugarCRM lists accounts and contact management plus quote management.
Key takeaways
- Monday CRM's entry plan is $12/mo, while SugarCRM's entry plan is $59/mo.
- Monday CRM offers 4 pricing tiers (Basic, Standard, Pro, Ultimate), compared to SugarCRM's 3 tiers (Standard, Advanced, Premier).
- SugarCRM's Standard, Advanced, and Premier plans all require a 15 user minimum.
- Monday CRM integrates with Gmail, Microsoft Outlook, Slack, Zoom, Zapier, Google Workspace, Microsoft Teams, and DocuSign.
- SugarCRM integrates with NetSuite, Epicor, Sage, SYSPRO, DocuSign, Dropbox, SharePoint, ZoomInfo, and LinkedIn Sales Navigator, and DocuSign is the only integration shared with Monday CRM.
Reviewed and updated September 2, 2026
Monday CRM vs SugarCRM: CRM Platform Comparison
If you are comparing customer relationship management and sales pipeline tracking tools, Monday CRM and SugarCRM will likely both appear on your radar. They share some surface-level similarities, but the details reveal important differences in pricing, capability, and target audience.
The Quick Answer
By each vendor's own wording, Monday CRM lists customizable deal pipeline boards and lead and contact management, while SugarCRM lists accounts & contact management and lead & opportunity management. A capability both offer can appear under different names, so read both feature lists below.
Monday CRM offers a lower entry point at $12/mo compared to SugarCRM at $59/mo.
If your priority is organizing contacts, tracking deals, and forecasting revenue, both tools target it. The right choice depends on your budget, team size, and the specific capabilities you need most.
Understanding the Core Difference
Monday CRM is A flexible CRM built on the monday.com Work OS platform, offering highly customizable pipelines, automations, and dashboards. Ideal for teams that want a CRM tightly integrated with project management and collaboration workflows, with a visual and intuitive interface.
SugarCRM is SugarCRM is a sales CRM for B2B growth that manages accounts, leads, opportunities and quotes with automated follow-ups and built-in insights. Its Sugar Sell product is sold alongside Sugar Market for marketing automation and Sugar Serve for customer service.
The two platforms take different approaches to solving the same core challenge.
Pricing Comparison
Basic
Standard
Monday CRM Pricing (as of September 2026)
| Plan | Price |
|---|---|
| Basic | $12/mo |
| Standard | $17/mo |
| Pro | $28/mo |
| Ultimate | Contact Sales |
Source: Monday CRM Pricing
SugarCRM Pricing (as of September 2026)
| Plan | Price | Contacts |
|---|---|---|
| Standard | $59/mo | 15 user minimum |
| Advanced | $85/mo | 15 user minimum |
| Premier | $135/mo | 15 user minimum |
Source: SugarCRM Pricing
Pricing Analysis
Monday CRM is more affordable at the entry level ($12/mo vs $59/mo). For teams with tight budgets or those just getting started with customer relationship management and sales pipeline tracking, this price difference matters.
Monday CRM offers 4 pricing tiers compared to SugarCRM's 3, giving you more granularity as you scale.
Features Breakdown
- Customizable deal pipeline boards
- Lead and contact management
- Sales automations and workflows
- Email tracking and templates
- Activity management and logging
- Customizable dashboards and reporting
- and 2 more listed below
- Accounts & contact management
- Lead & opportunity management
- Quote management
- Activity management
- Pipeline management
- Business process management
- and 2 more listed below
Monday CRM Key Features
- Customizable deal pipeline boards
- Lead and contact management
- Sales automations and workflows
- Email tracking and templates
- Activity management and logging
- Customizable dashboards and reporting
- Document management
- Integrated project management capabilities
SugarCRM Key Features
- Accounts & contact management
- Lead & opportunity management
- Quote management
- Activity management
- Pipeline management
- Business process management
- Reporting & analytics
- Mail & calendar integration
The two lists below are a diff of each vendor's own feature list by exact wording, so a capability both tools offer can appear on either side under a different name.
Listed only by Monday CRM
- Customizable deal pipeline boards
- Lead and contact management
- Sales automations and workflows
- Email tracking and templates
- Activity management and logging
- Customizable dashboards and reporting
- Document management
- Integrated project management capabilities
Listed only by SugarCRM
- Accounts & contact management
- Lead & opportunity management
- Quote management
- Activity management
- Pipeline management
- Business process management
- Reporting & analytics
- Mail & calendar integration
Integration Ecosystem
Monday CRM Integrations
Monday CRM connects with: Gmail, Microsoft Outlook, Slack, Zoom, Zapier, Google Workspace, Microsoft Teams, DocuSign.
SugarCRM Integrations
SugarCRM connects with: NetSuite, Epicor, Sage, SYSPRO, DocuSign, Dropbox, SharePoint, ZoomInfo, LinkedIn Sales Navigator.
Shared Integrations
Both tools integrate with: DocuSign.
Integrations listed only by Monday CRM: Gmail, Microsoft Outlook, Slack, Zoom, Zapier, Google Workspace, Microsoft Teams.
Integrations listed only by SugarCRM: NetSuite, Epicor, Sage, SYSPRO, Dropbox, SharePoint, ZoomInfo, LinkedIn Sales Navigator.
Use Case Recommendations
Best Fit for Monday CRM
- Budget-conscious teams looking for an affordable CRM platform
- Enterprise buyers who prefer custom pricing and dedicated support
- Sales teams tracking deals from first touch to close
- Managers who need pipeline visibility and forecasting
Best Fit for SugarCRM
- Organizations with complex tech stacks needing broad integration support (9 integrations)
- Sales teams tracking deals from first touch to close
- Managers who need pipeline visibility and forecasting
- Growing teams that need scalable contact management
Feature Comparison Summary
| Feature | Monday CRM | SugarCRM |
|---|---|---|
| Starting Price | $12/mo | $59/mo |
| Top Tier Price | Contact Sales | $135/mo |
| Total Features Listed | 8 | 8 |
| Integrations | 8 | 9 |
| Founded | 2012 | N/A |
Getting Started Checklist
- Define your customer relationship management and sales pipeline tracking requirements and monthly budget
- Estimate your expected contacts and deals to find the right tier
- List the integrations your team currently relies on
- Sign up for free trials or demos of both platforms
- Run a small test with each tool before making a commitment
- Evaluate the onboarding experience and support quality
Final Thoughts
Monday CRM and SugarCRM both serve the customer relationship management and sales pipeline tracking market. Monday CRM offers a more accessible entry point at $12/mo, while SugarCRM starts at $59/mo. Your decision should weigh pricing against the specific features that matter most for your workflow.
Start with a trial of each to see which platform fits your team's daily process. The best tool is the one your team actually uses consistently.
Pricing and features verified as of September 2026. Visit Monday CRM and SugarCRM for current information.
Frequently asked questions.
Frequently asked questions- Which is cheaper, Monday CRM or SugarCRM?
- Monday CRM is cheaper at the entry level, starting at $12/mo compared to SugarCRM's $59/mo. Monday CRM also offers 4 pricing tiers versus SugarCRM's 3, giving more granularity as a team scales, while SugarCRM's plans all carry a 15 user minimum.
- What features does Monday CRM offer that SugarCRM does not list?
- Monday CRM lists customizable deal pipeline boards, lead and contact management, sales automations and workflows, email tracking and templates, activity management and logging, customizable dashboards and reporting, document management, and integrated project management capabilities. These are the features Monday CRM lists on its own page that do not match SugarCRM's exact wording.
- What integrations does SugarCRM support that Monday CRM does not?
- SugarCRM lists integrations with NetSuite, Epicor, Sage, SYSPRO, Dropbox, SharePoint, ZoomInfo, and LinkedIn Sales Navigator. DocuSign is the only integration both platforms list in common, while Monday CRM separately lists Gmail, Microsoft Outlook, Slack, Zoom, Zapier, Google Workspace, and Microsoft Teams.
- Is Monday CRM or SugarCRM better for a growing sales team?
- It depends on the team's needs. Monday CRM fits budget-conscious teams and sales teams tracking deals from first touch to close, while SugarCRM fits growing teams that need scalable contact management and organizations with complex tech stacks needing broad integration support across 9 listed integrations.
- What is the core difference between Monday CRM and SugarCRM?
- Monday CRM is a flexible CRM built on the monday.com Work OS platform, offering customizable pipelines, automations, and dashboards, ideal for teams wanting a CRM tied to project management workflows. SugarCRM is a sales CRM for B2B growth managing accounts, leads, opportunities, and quotes, sold alongside Sugar Market and Sugar Serve.
About the author.
Tim Carden is CMO / CTO at RevenueFlow, which builds and operates outbound revenue engines for B2B companies. Studied at McGill University.
Tim Carden · CMO / CTO
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