Overloop AI vs Twenty: Sales Engagement Platform vs CRM Platform Comparison
Compare Overloop AI (sales engagement platform) and Twenty (CRM platform) side by side. See pricing, features, and integrations to decide which one, or both, your stack needs.
Compare Overloop AI (sales engagement platform) and Twenty (CRM platform) side by side. See pricing, features, and integrations to decide which one, or both, your stack needs.
Reviewed and updated September 4, 2026
Overloop AI vs Twenty: Sales Engagement Platform vs CRM Platform Comparison
Overloop AI is a sales engagement platform; Twenty is a CRM platform. Whether you need one, the other, or both depends on which part of the workflow you are buying for: multi-channel sales outreach and engagement tracking on one side, customer relationship management and sales pipeline tracking on the other. This guide lays out what each vendor publishes.
The Quick Answer
Overloop AI is a sales engagement platform for multi-channel sales outreach and engagement tracking; Twenty is a CRM platform for customer relationship management and sales pipeline tracking. By each vendor's own wording, Overloop AI lists ai-powered campaigns and 450m+ prospects database, and Twenty lists full customization and ai agents with custom skills.
Twenty offers a lower entry point at $9/mo compared to Overloop AI at $69/mo.
If your priority is coordinating outreach across email, phone, and social channels, Overloop AI is the one built for it; for organizing contacts, tracking deals, and forecasting revenue, that is Twenty. Many teams run one of each.
Understanding the Core Difference
Overloop AI is Sales prospecting platform that finds verified B2B contacts and runs personalized email and social outreach campaigns. Includes a 450M+ B2B contact database, an email finder and verifier, and AI-written campaigns and follow-ups.
Twenty is Twenty is an open source CRM with full customization, AI agents with custom skills, workflows and email and calendar sync, offered as a hosted product priced per user per month. An Enterprise tier is quoted per year.
The two platforms take different approaches to solving the same core challenge.
Pricing Comparison
Starter
Pro
Overloop AI Pricing (as of September 2026)
| Plan | Price | Contacts | Emails |
|---|---|---|---|
| Starter | $69/mo | 250 credits per month per user | 1 email account per user; 3 campaigns |
| Growth | $99/mo | 500 credits per month per user | 3 email accounts per user; 10 campaigns |
| Enterprise | Contact Sales | 1,000 credits per month per user | Unlimited email accounts; Unlimited campaigns |
Source: Overloop AI Pricing
Twenty Pricing (as of September 2026)
| Plan | Price |
|---|---|
| Pro | $9/mo |
| Organization | $19/mo |
| Enterprise | Contact Sales |
Source: Twenty Pricing
Pricing Analysis
Twenty offers the lower entry point ($9/mo vs $69/mo). Teams watching their budget will appreciate the savings, especially when starting out.
Features Breakdown
- AI-powered campaigns
- 450M+ prospects database
- Verified Email Addresses
- Smart multichannel campaigns (Email + social)
- AI-powered Outreach Followups
- Email Finder & Verifier
- and 4 more listed below
- Full customization
- AI agents with custom skills
- Workflows
- Emails and calendar sync
- Folder and label import
- Email sharing
- and 2 more listed below
Overloop AI Key Features
- AI-powered campaigns
- 450M+ prospects database
- Verified Email Addresses
- Smart multichannel campaigns (Email + social)
- AI-powered Outreach Followups
- Email Finder & Verifier
- Chrome Extension for LinkedIn
- Conversations Inbox
- Email Warmup
- REST API
Twenty Key Features
- Full customization
- AI agents with custom skills
- Workflows
- Emails and calendar sync
- Folder and label import
- Email sharing
- Two-factor authentication
- User roles and field-level permissions
The two lists below are a diff of each vendor's own feature list by exact wording, so a capability both tools offer can appear on either side under a different name.
Listed only by Overloop AI
- AI-powered campaigns
- 450M+ prospects database
- Verified Email Addresses
- Smart multichannel campaigns (Email + social)
- AI-powered Outreach Followups
- Email Finder & Verifier
- Chrome Extension for LinkedIn
- Conversations Inbox
- Email Warmup
- REST API
Listed only by Twenty
- Full customization
- AI agents with custom skills
- Workflows
- Emails and calendar sync
- Folder and label import
- Email sharing
- Two-factor authentication
- User roles and field-level permissions
Integration Ecosystem
Overloop AI Integrations
Overloop AI connects with: HubSpot, Salesforce, Pipedrive, Zapier, Slack, Calendly, Gmail, Outlook.
Twenty Integrations
Twenty connects with: .
Integrations listed only by Overloop AI: HubSpot, Salesforce, Pipedrive, Zapier, Slack, Calendly, Gmail, Outlook.
Use Case Recommendations
Best Fit for Overloop AI
- Teams that need a wide feature set (10 capabilities listed)
- Organizations with complex tech stacks needing broad integration support (8 integrations)
- Enterprise buyers who prefer custom pricing and dedicated support
Best Fit for Twenty
- Budget-conscious teams looking for an affordable CRM platform
- Enterprise buyers who prefer custom pricing and dedicated support
- Sales teams tracking deals from first touch to close
- Managers who need pipeline visibility and forecasting
Feature Comparison Summary
| Feature | Overloop AI | Twenty |
|---|---|---|
| Starting Price | $69/mo | $9/mo |
| Top Tier Price | Contact Sales | Contact Sales |
| Total Features Listed | 10 | 8 |
| Integrations | 8 | 0 |
| Founded | 2015 | N/A |
Getting Started Checklist
- Define your multi-channel sales outreach and engagement tracking and customer relationship management and sales pipeline tracking requirements and monthly budget
- Estimate your expected sequences and engagement actions and contacts and deals to find the right tier
- List the integrations your team currently relies on
- Sign up for free trials or demos of both platforms
- Run a small test with each tool before making a commitment
- Evaluate the onboarding experience and support quality
Final Thoughts
Overloop AI serves the multi-channel sales outreach and engagement tracking side of an outbound stack and Twenty the customer relationship management and sales pipeline tracking side. Twenty offers a more accessible entry point at $9/mo, while Overloop AI starts at $69/mo. Your decision should weigh pricing against the specific features that matter most for your workflow.
Start with a trial of each to see which platform fits your team's daily process. The best tool is the one your team actually uses consistently.
Pricing and features verified as of September 2026. Visit Overloop AI and Twenty for current information.
About the author.
Tim Carden is CMO / CTO at RevenueFlow, which builds and operates outbound revenue engines for B2B companies. Studied at McGill University.
Tim Carden · CMO / CTO
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