Tool comparison · Head to headUpdated 9/1/2026

    11x vs Freshsales

    A factual comparison of features, pricing, and capabilities.

    01The contenders
    Tool A

    11x

    AI digital worker platform for pipeline generation, built around Alice for outbound and Julian for inbound. Alice runs multi-channel sequences with deep research and AI personalization, consented outbound calling and managed mailboxes, while Julian qualifies inbound leads across phone, chat, SMS and WhatsApp.

    Starting atCustom
    Tool B

    Freshsales

    An AI-powered CRM by Freshworks that combines contact management, deal tracking, and communication tools in one platform. Features Freddy AI for lead scoring, deal insights, and next-best-action recommendations, with built-in phone and email capabilities.

    Starting at$9/month
    02Line by line

    Pricing comparison.

    Monthly rates shown. Annual billing may offer discounts. Visit official sites for current pricing.

    03Capabilities

    Feature comparison.

    Feature11xFreshsales
    Multi-Channel Sequences
    Sequence Builder
    Smart Replies
    Multi-Lingual Outreach
    Consented Outbound Calling
    Deep Research
    AI Personalization
    Signals and Triggers
    Deliverability & Mailbox Health
    Contact, account, and deal management
    Built-in email and phone with call recording
    Freddy AI lead scoring and deal insights
    Visual sales pipeline management
    Workflow automation and sequences
    Multiple pipeline support
    Advanced reporting and forecasting
    Territory management and auto-assignment
    Available
    Partial/Limited
    Not Available
    04Ecosystem

    Native integrations.

    11x

    SalesforceHubSpotPipedriveZohoGmailSlackG2

    Freshsales

    Freshworks SuiteGmailMicrosoft OutlookSlackZoomZapierSegmentShopify
    Skip the research

    Let us handle it.

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    Information gathered from official sources and may change. Pricing and features last verified 9/1/2026. Please visit the official websites for the most current information.