Tool comparison · Head to headUpdated 9/4/2026

    1CRM vs EngageBay

    A factual comparison of features, pricing, and capabilities.

    01The contenders
    Tool A

    1CRM

    1CRM is an all-in-one CRM for small businesses that combines sales, marketing, project management, customer service, order management and a WordPress customer portal, available as 1CRM Cloud or on-premise. Editions are priced per user per month billed annually with month-to-month rates also published.

    Starting at$15/month
    Tool B

    EngageBay

    EngageBay lets small businesses manage marketing, sales and customer service in one platform. The CRM sits alongside email marketing, landing pages, live chat and a helpdesk, with a free tier for teams of up to 15 members.

    Starting atCustom0
    02Line by line

    Pricing comparison.

    Monthly rates shown. Annual billing may offer discounts. Visit official sites for current pricing.

    03Capabilities

    Feature comparison.

    Feature1CRMEngageBay
    Sales, marketing, project management and customer service in one CRM
    Order management
    WordPress customer portal
    Marketing automation (Lead Guerrilla)
    iPhone and Android apps
    Cloud or on-premise deployment
    Host country choice
    Email Marketing
    Landing Page Builder
    Lead Scoring
    Marketing Automation
    Service Automation
    Live Chat
    Helpdesk
    Custom Reporting
    Available
    Partial/Limited
    Not Available
    04Ecosystem

    Native integrations.

    1CRM

    8x8Authorize.NetChargebeeDropboxDrupalExcelGoToMeetingHubSpotJoomlaLiveChatMagentoMake

    EngageBay

    ZapierShopifyXeroSendGridMandrillStripeSlackTwilioWooCommerceGoogle Meet
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    Information gathered from official sources and may change. Pricing and features last verified 9/4/2026. Please visit the official websites for the most current information.