Tool comparison · Head to headUpdated 9/4/2026

    1CRM vs JustCall

    A factual comparison of features, pricing, and capabilities.

    01The contenders
    Tool A

    1CRM

    1CRM is an all-in-one CRM for small businesses that combines sales, marketing, project management, customer service, order management and a WordPress customer portal, available as 1CRM Cloud or on-premise. Editions are priced per user per month billed annually with month-to-month rates also published.

    Starting at$15/month
    Tool B

    JustCall

    AI communication platform for sales and support teams combining a cloud phone system, sales dialer, SMS and WhatsApp inboxes, and multi-channel workflow automation. Adds AI call coaching, transcription, sentiment analysis and CRM integration.

    Starting at$29/month
    02Line by line

    Pricing comparison.

    Monthly rates shown. Annual billing may offer discounts. Visit official sites for current pricing.

    03Capabilities

    Feature comparison.

    Feature1CRMJustCall
    Sales, marketing, project management and customer service in one CRM
    Order management
    WordPress customer portal
    Marketing automation (Lead Guerrilla)
    iPhone and Android apps
    Cloud or on-premise deployment
    Host country choice
    Sales Dialer
    SMS Workflows
    Bulk SMS
    WhatsApp Inbox
    Call Recording
    Advanced Analytics
    Automated Call Distribution
    Sentiment analysis
    AI call scoring
    Real-time agent assist
    Available
    Partial/Limited
    Not Available
    04Ecosystem

    Native integrations.

    1CRM

    8x8Authorize.NetChargebeeDropboxDrupalExcelGoToMeetingHubSpotJoomlaLiveChatMagentoMake

    JustCall

    SalesforceHubSpotPipedriveZohoZapierSlackCopperIntercomZendeskFreshdesk
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    Information gathered from official sources and may change. Pricing and features last verified 9/4/2026. Please visit the official websites for the most current information.