1CRM vs Microsoft Dynamics 365 Sales
A factual comparison of features, pricing, and capabilities.
1CRM
1CRM is an all-in-one CRM for small businesses that combines sales, marketing, project management, customer service, order management and a WordPress customer portal, available as 1CRM Cloud or on-premise. Editions are priced per user per month billed annually with month-to-month rates also published.
Microsoft Dynamics 365 Sales
Dynamics 365 Sales is Microsoft's sales force automation product, covering pipeline, reporting and dashboards with contextual insights and Copilot AI. It interoperates with Microsoft 365 and pairs with LinkedIn Sales Navigator through the Microsoft Relationship Sales offer.
Pricing comparison.
Monthly rates shown. Annual billing may offer discounts. Visit official sites for current pricing.
Feature comparison.
| Feature | 1CRM | Microsoft Dynamics 365 Sales |
|---|---|---|
| Sales, marketing, project management and customer service in one CRM | ||
| Order management | ||
| WordPress customer portal | ||
| Marketing automation (Lead Guerrilla) | ||
| iPhone and Android apps | ||
| Cloud or on-premise deployment | ||
| Host country choice | ||
| Sales force automation | ||
| Microsoft 365 interoperation | ||
| Reporting and dashboards | ||
| Customization and automation | ||
| Conversation intelligence | ||
| Sales engagement | ||
| Copilot capabilities in Dynamics 365 Sales | ||
| Access to Sales Qualification, Opportunity, Research and Close agents |
Native integrations.
1CRM
Microsoft Dynamics 365 Sales
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Information gathered from official sources and may change. Pricing and features last verified 9/4/2026. Please visit the official websites for the most current information.