Tool comparison · Head to headUpdated 9/4/2026

    BIGContacts vs Freshsales

    A factual comparison of features, pricing, and capabilities.

    01The contenders
    Tool A

    BIGContacts

    Contact management CRM for small businesses (a ProProfs product) with unlimited users, teams, lists and storage, tags and custom fields, forms and data capture, AI contact import, sales reports and automated reminders, priced per 1,000 contacts with a forever-free single-user plan.

    Starting atCustom0
    Tool B

    Freshsales

    An AI-powered CRM by Freshworks that combines contact management, deal tracking, and communication tools in one platform. Features Freddy AI for lead scoring, deal insights, and next-best-action recommendations, with built-in phone and email capabilities.

    Starting at$9/month
    02Line by line

    Pricing comparison.

    Monthly rates shown. Annual billing may offer discounts. Visit official sites for current pricing.

    03Capabilities

    Feature comparison.

    FeatureBIGContactsFreshsales
    Unlimited Users
    Unlimited Team and Groups
    Unlimited Lists
    Unlimited Storage
    Tags & Custom Fields
    Forms & Data Capture
    Contact Import & Summary
    Sales Reports
    Organize Contacts & Lists
    Automated Reminders & Alerts
    Contact, account, and deal management
    Built-in email and phone with call recording
    Freddy AI lead scoring and deal insights
    Visual sales pipeline management
    Workflow automation and sequences
    Multiple pipeline support
    Advanced reporting and forecasting
    Territory management and auto-assignment
    Available
    Partial/Limited
    Not Available
    04Ecosystem

    Native integrations.

    BIGContacts

    SkypeQuickBooksOutlookZapierGoogle CalendarGoogle Workspace

    Freshsales

    Freshworks SuiteGmailMicrosoft OutlookSlackZoomZapierSegmentShopify
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    Information gathered from official sources and may change. Pricing and features last verified 9/4/2026. Please visit the official websites for the most current information.