Tool comparison · Head to headUpdated 9/1/2026

    Bitrix24 vs EngageBay

    A factual comparison of features, pricing, and capabilities.

    01The contenders
    Tool A

    Bitrix24

    Bitrix24 is an all-in-one platform to manage a team and run sales, combining CRM, tasks and projects, chat and video calls, a website builder and telephony. Paid plans are billed as a flat rate per organization that includes a fixed number of users rather than per seat.

    Starting atCustom0
    Tool B

    EngageBay

    EngageBay lets small businesses manage marketing, sales and customer service in one platform. The CRM sits alongside email marketing, landing pages, live chat and a helpdesk, with a free tier for teams of up to 15 members.

    Starting atCustom0
    02Line by line

    Pricing comparison.

    Monthly rates shown. Annual billing may offer discounts. Visit official sites for current pricing.

    03Capabilities

    Feature comparison.

    FeatureBitrix24EngageBay
    Basic CRM (deals, contacts)
    Sales pipelines
    Sales automation
    Tasks (Kanban, Gantt)
    Chat & video calls
    Email marketing
    Telephony integration
    Analytics & reporting tools
    Email Marketing
    Landing Page Builder
    Lead Scoring
    Marketing Automation
    Service Automation
    Live Chat
    Helpdesk
    Custom Reporting
    Available
    Partial/Limited
    Not Available
    04Ecosystem

    Native integrations.

    Bitrix24

    GmailGoogle CalendarGoogle DriveOffice 365MS OutlookMS ExchangeMS OneDriveDropboxXeroMailchimp

    EngageBay

    ZapierShopifyXeroSendGridMandrillStripeSlackTwilioWooCommerceGoogle Meet
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    Information gathered from official sources and may change. Pricing and features last verified 9/1/2026. Please visit the official websites for the most current information.