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    Tool comparison · Head to headUpdated 9/1/2026

    Bitrix24 vs SugarCRM

    A factual comparison of features, pricing, and capabilities.

    01The contenders
    Tool A

    Bitrix24

    Bitrix24 is an all-in-one platform to manage a team and run sales, combining CRM, tasks and projects, chat and video calls, a website builder and telephony. Paid plans are billed as a flat rate per organization that includes a fixed number of users rather than per seat.

    Starting atCustom0
    Tool B

    SugarCRM

    SugarCRM is a sales CRM for B2B growth that manages accounts, leads, opportunities and quotes with automated follow-ups and built-in insights. Its Sugar Sell product is sold alongside Sugar Market for marketing automation and Sugar Serve for customer service.

    Starting at$59/month
    02Line by line

    Pricing comparison.

    Monthly rates shown. Annual billing may offer discounts. Visit official sites for current pricing.

    03Capabilities

    Feature comparison.

    FeatureBitrix24SugarCRM
    Basic CRM (deals, contacts)
    Sales pipelines
    Sales automation
    Tasks (Kanban, Gantt)
    Chat & video calls
    Email marketing
    Telephony integration
    Analytics & reporting tools
    Accounts & contact management
    Lead & opportunity management
    Quote management
    Activity management
    Pipeline management
    Business process management
    Reporting & analytics
    Mail & calendar integration
    Available
    Partial/Limited
    Not Available
    04Ecosystem

    Native integrations.

    Bitrix24

    GmailGoogle CalendarGoogle DriveOffice 365MS OutlookMS ExchangeMS OneDriveDropboxXeroMailchimp

    SugarCRM

    NetSuiteEpicorSageSYSPRODocuSignDropboxSharePointZoomInfoLinkedIn Sales Navigator
    05Keep exploring

    Explore more.

    Best Bitrix24 alternativesBest SugarCRM alternatives
    Bitrix24 vs SalesforceBitrix24 vs HubSpot CRMBitrix24 vs PipedriveSalesforce vs SugarCRMHubSpot CRM vs SugarCRMPipedrive vs SugarCRM
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    Information gathered from official sources and may change. Pricing and features last verified 9/1/2026. Please visit the official websites for the most current information.