Tool comparison · Head to headUpdated 9/4/2026

    Close vs Twenty

    A factual comparison of features, pricing, and capabilities.

    01The contenders
    Tool A

    Close

    A CRM built specifically for inside sales teams, with built-in calling, SMS, and email functionality. Close focuses on reducing manual data entry and increasing sales velocity with features like Power Dialer, predictive dialing, and workflow automation.

    Starting at$19/month
    Tool B

    Twenty

    Twenty is an open source CRM with full customization, AI agents with custom skills, workflows and email and calendar sync, offered as a hosted product priced per user per month. An Enterprise tier is quoted per year.

    Starting at$9/month
    02Line by line

    Pricing comparison.

    Monthly rates shown. Annual billing may offer discounts. Visit official sites for current pricing.

    03Capabilities

    Feature comparison.

    FeatureCloseTwenty
    Built-in calling with Power Dialer
    Native SMS messaging
    Email sequences and templates
    Automated workflows
    Predictive dialing
    AI Email Assistant
    Pipeline and activity reporting
    Role-based access and permissions
    Full customization
    AI agents with custom skills
    Workflows
    Emails and calendar sync
    Folder and label import
    Email sharing
    Two-factor authentication
    User roles and field-level permissions
    Available
    Partial/Limited
    Not Available
    04Ecosystem

    Native integrations.

    Close

    ZapierSlackGmailMicrosoft OutlookZoomHubSpotSegmentCalendly

    Twenty

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    Information gathered from official sources and may change. Pricing and features last verified 9/4/2026. Please visit the official websites for the most current information.