Tool comparison · Head to headUpdated 9/4/2026

    Creatio vs Kommo

    A factual comparison of features, pricing, and capabilities.

    01The contenders
    Tool A

    Creatio

    Creatio is an AI-native no-code CRM and workflow platform with Sales, Marketing and Service products on top of a Business and AI Studio platform plan, and a marketplace of partner apps and connectors. Pricing is per user per month with a platform plan plus product add-ons.

    Starting atCustom
    Tool B

    Kommo

    Kommo is an AI-powered CRM built for messenger-based sales, with sales pipelines, a unified inbox across WhatsApp, Instagram and other channels, and AI reply and task suggestions. Plans are per user with lead and AI credit allowances and channel limits.

    Starting at$25/month
    02Line by line

    Pricing comparison.

    Monthly rates shown. Annual billing may offer discounts. Visit official sites for current pricing.

    03Capabilities

    Feature comparison.

    FeatureCreatioKommo
    No-code platform (AI Studio, Business Studio)
    Agentic sales platform for the end-to-end sales cycle
    Marketing and service products
    AI credits packages
    Marketplace of apps and connectors
    Mobile app
    Sales pipelines
    Unified inbox
    Dashboard
    Calendar
    AI reply suggestions
    AI task suggestions
    AI summaries
    AI writing assistance
    Booking page and scheduling link
    Dynamic segments and audience sync to ad platforms
    Sales and marketing analytics
    Available
    Partial/Limited
    Not Available
    04Ecosystem

    Native integrations.

    Creatio

    CyclrMapslyWriterXDev CPQ AgentSolutions MetrixVelvetechConfero Technologies

    Kommo

    WhatsApp BusinessTikTokFacebook MessengerInstagramZapierCalendlyMailchimpMakeDropboxTypeformTelegramViberTwilioRingCentralWufooActiveCampaignZendeskGoogle AdsGoogle AnalyticsJotformShopifySlackCloudTalkGmailGoogle CalendarGoogle Sheets
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    Information gathered from official sources and may change. Pricing and features last verified 9/4/2026. Please visit the official websites for the most current information.