Tool comparison · Head to headUpdated 9/4/2026
Kommo vs Salesforce
A factual comparison of features, pricing, and capabilities.
01The contenders
Kommo
Kommo is an AI-powered CRM built for messenger-based sales, with sales pipelines, a unified inbox across WhatsApp, Instagram and other channels, and AI reply and task suggestions. Plans are per user with lead and AI credit allowances and channel limits.
Starting at$25/month
02Line by line
Pricing comparison.
Monthly rates shown. Annual billing may offer discounts. Visit official sites for current pricing.
03Capabilities
Feature comparison.
| Feature | Kommo | Salesforce |
|---|---|---|
| Sales pipelines | ||
| Unified inbox | ||
| Dashboard | ||
| Calendar | ||
| AI reply suggestions | ||
| AI task suggestions | ||
| AI summaries | ||
| AI writing assistance | ||
| Booking page and scheduling link | ||
| Dynamic segments and audience sync to ad platforms | ||
| Sales and marketing analytics | ||
| Lead, account, and contact management | ||
| Opportunity and pipeline tracking | ||
| Einstein AI-powered analytics and predictions | ||
| Sales forecasting and territory management | ||
| Workflow automation and approval processes | ||
| Customizable dashboards and reports | ||
| AppExchange marketplace | ||
| Mobile CRM app for iOS and Android |
Available
Partial/Limited
Not Available
04Ecosystem
Native integrations.
Kommo
WhatsApp BusinessTikTokFacebook MessengerInstagramZapierCalendlyMailchimpMakeDropboxTypeformTelegramViberTwilioRingCentralWufooActiveCampaignZendeskGoogle AdsGoogle AnalyticsJotformShopifySlackCloudTalkGmailGoogle CalendarGoogle Sheets
Salesforce
SlackGoogle WorkspaceMicrosoft OutlookMailchimpDocuSignZapierTableauMuleSoft
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Information gathered from official sources and may change. Pricing and features last verified 9/4/2026. Please visit the official websites for the most current information.