Tool comparison · Head to headUpdated 9/4/2026

    eWay-CRM vs Kommo

    A factual comparison of features, pricing, and capabilities.

    01The contenders
    Tool A

    eWay-CRM

    eWay-CRM is a CRM embedded in Microsoft Outlook with contacts and companies, deals, projects and marketing, Outlook calendar and contact synchronization, workflows and AI features. A free edition covers unlimited users; paid editions are per user with monthly, yearly and three-year terms.

    Starting atCustom0
    Tool B

    Kommo

    Kommo is an AI-powered CRM built for messenger-based sales, with sales pipelines, a unified inbox across WhatsApp, Instagram and other channels, and AI reply and task suggestions. Plans are per user with lead and AI credit allowances and channel limits.

    Starting at$25/month
    02Line by line

    Pricing comparison.

    Monthly rates shown. Annual billing may offer discounts. Visit official sites for current pricing.

    03Capabilities

    Feature comparison.

    FeatureeWay-CRMKommo
    Contacts and companies inside Outlook
    Manual and automatic email saving
    Synchronization with Outlook calendar and contacts
    Workflows
    Custom fields and forms
    Task reminders and recurrent tasks
    Caller identification on iOS and Android
    AI task suggestions, email tone detection and email summaries
    Duplicity checker
    Sales pipelines
    Unified inbox
    Dashboard
    Calendar
    AI reply suggestions
    AI task suggestions
    AI summaries
    AI writing assistance
    Booking page and scheduling link
    Dynamic segments and audience sync to ad platforms
    Sales and marketing analytics
    Available
    Partial/Limited
    Not Available
    04Ecosystem

    Native integrations.

    eWay-CRM

    Microsoft OutlookMicrosoft TeamsMicrosoft Power BISharePointQuickBooksMailchimpConstant ContactWordPressMicrosoft Power AutomateZapierMake3CXAdobe Sign

    Kommo

    WhatsApp BusinessTikTokFacebook MessengerInstagramZapierCalendlyMailchimpMakeDropboxTypeformTelegramViberTwilioRingCentralWufooActiveCampaignZendeskGoogle AdsGoogle AnalyticsJotformShopifySlackCloudTalkGmailGoogle CalendarGoogle Sheets
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    Information gathered from official sources and may change. Pricing and features last verified 9/4/2026. Please visit the official websites for the most current information.