Tool comparison · Head to headUpdated 9/4/2026

    Freshsales vs SmartWriter

    A factual comparison of features, pricing, and capabilities.

    01The contenders
    Tool A

    Freshsales

    An AI-powered CRM by Freshworks that combines contact management, deal tracking, and communication tools in one platform. Features Freddy AI for lead scoring, deal insights, and next-best-action recommendations, with built-in phone and email capabilities.

    Starting at$9/month
    Tool B

    SmartWriter

    SmartWriter is an AI tool that writes personalised cold email opening lines and outreach copy from a lead's LinkedIn profile and web presence, used for sales outreach, SEO backlink outreach and copywriting. Plans are monthly credit allowances of leads with roll-over.

    Starting at$59/month
    02Line by line

    Pricing comparison.

    Monthly rates shown. Annual billing may offer discounts. Visit official sites for current pricing.

    03Capabilities

    Feature comparison.

    FeatureFreshsalesSmartWriter
    Contact, account, and deal management
    Built-in email and phone with call recording
    Freddy AI lead scoring and deal insights
    Visual sales pipeline management
    Workflow automation and sequences
    Multiple pipeline support
    Advanced reporting and forecasting
    Territory management and auto-assignment
    Personalised cold email lines per lead
    AI outreach and copywriting tools
    SEO backlink outreach
    AI social media content generator
    AI content generator
    Credit roll-over
    Available
    Partial/Limited
    Not Available
    04Ecosystem

    Native integrations.

    Freshsales

    Freshworks SuiteGmailMicrosoft OutlookSlackZoomZapierSegmentShopify

    SmartWriter

    LinkedInChrome
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    Information gathered from official sources and may change. Pricing and features last verified 9/4/2026. Please visit the official websites for the most current information.