11x vs Close: Sales Engagement Platform vs CRM Platform Comparison
Compare 11x (sales engagement platform) and Close (CRM platform) side by side. See pricing, features, and integrations to decide which one, or both, your stack needs.
11x is a sales engagement platform built for multi-channel outbound sequences, while Close is a CRM platform built for inside sales teams with built-in calling and pipeline tracking. Close publishes an entry price of $19 per month; 11x uses custom, contact-sales pricing across its three tiers, so the two cannot be compared on list price alone.
Key takeaways
- Close's entry plan, Solo, starts at $19/mo and is limited to 10k leads.
- 11x uses custom Contact Sales pricing across all three of its plans: Growth, Pro, and Enterprise.
- Close offers four pricing tiers (Solo, Essentials, Growth, Scale), one more than 11x's three tiers.
- 11x lists nine features on its own pages, including Multi-Channel Sequences and Deep Research, while Close lists eight, including Power Dialer and Predictive Dialing.
- Both platforms integrate with HubSpot, Gmail, and Slack, but 11x uniquely connects to Salesforce, Pipedrive, Zoho, and G2, while Close uniquely connects to Zapier, Microsoft Outlook, Zoom, Segment, and Calendly.
Reviewed and updated September 4, 2026
11x vs Close: Sales Engagement Platform vs CRM Platform Comparison
11x is a sales engagement platform; Close is a CRM platform. Whether you need one, the other, or both depends on which part of the workflow you are buying for: multi-channel sales outreach and engagement tracking on one side, customer relationship management and sales pipeline tracking on the other. This guide lays out what each vendor publishes.
The Quick Answer
11x is a sales engagement platform for multi-channel sales outreach and engagement tracking; Close is a CRM platform for customer relationship management and sales pipeline tracking. By each vendor's own wording, 11x lists multi-channel sequences and sequence builder, and Close lists built-in calling with power dialer and native sms messaging.
Close publishes an entry price of $19/mo; 11x uses custom pricing, so the two cannot be compared on list price.
If your priority is coordinating outreach across email, phone, and social channels, 11x is the one built for it; for organizing contacts, tracking deals, and forecasting revenue, that is Close. Many teams run one of each.
Understanding the Core Difference
11x is AI digital worker platform for pipeline generation, built around Alice for outbound and Julian for inbound. Alice runs multi-channel sequences with deep research and AI personalization, consented outbound calling and managed mailboxes, while Julian qualifies inbound leads across phone, chat, SMS and WhatsApp.
Close is A CRM built specifically for inside sales teams, with built-in calling, SMS, and email functionality. Close focuses on reducing manual data entry and increasing sales velocity with features like Power Dialer, predictive dialing, and workflow automation.
The two platforms take different approaches to solving the same core challenge.
Pricing Comparison
Growth
Solo
11x Pricing (as of September 2026)
| Plan | Price | Contacts | Emails |
|---|---|---|---|
| Growth | Contact Sales | Up to 5 End Users; 2,000 New Prospects per Month | 11x Managed Gmail Mailboxes, including domain setup, warmup, inbox rotation and monitoring |
| Pro | Contact Sales | Up to 10 End Users; 5,000 New Prospects per Month | 11x Managed Gmail Mailboxes; Multi-language Outreach (105+) |
| Enterprise | Contact Sales | Unlimited End Users; 10,000+ Prospects per Month | 11x Managed Gmail Mailboxes; Custom Integrations + API |
Source: 11x Pricing
Close Pricing (as of September 2026)
| Plan | Price | Contacts |
|---|---|---|
| Solo | $19/mo | Limited to 10k leads |
| Essentials | $49/mo | - |
| Growth | $109/mo | - |
| Scale | $149/mo | - |
Source: Close Pricing
Pricing Analysis
One or both platforms use custom or contact-based pricing for some tiers. Reach out to their sales teams for exact quotes based on your usage needs.
Close offers 4 pricing tiers compared to 11x's 3, giving you more granularity as you scale.
Features Breakdown
- Multi-Channel Sequences
- Sequence Builder
- Smart Replies
- Multi-Lingual Outreach
- Consented Outbound Calling
- Deep Research
- and 3 more listed below
- Built-in calling with Power Dialer
- Native SMS messaging
- Email sequences and templates
- Automated workflows
- Predictive dialing
- AI Email Assistant
- and 2 more listed below
11x Key Features
- Multi-Channel Sequences
- Sequence Builder
- Smart Replies
- Multi-Lingual Outreach
- Consented Outbound Calling
- Deep Research
- AI Personalization
- Signals and Triggers
- Deliverability & Mailbox Health
Close Key Features
- Built-in calling with Power Dialer
- Native SMS messaging
- Email sequences and templates
- Automated workflows
- Predictive dialing
- AI Email Assistant
- Pipeline and activity reporting
- Role-based access and permissions
The two lists below are a diff of each vendor's own feature list by exact wording, so a capability both tools offer can appear on either side under a different name.
Listed only by 11x
- Multi-Channel Sequences
- Sequence Builder
- Smart Replies
- Multi-Lingual Outreach
- Consented Outbound Calling
- Deep Research
- AI Personalization
- Signals and Triggers
- Deliverability & Mailbox Health
Listed only by Close
- Built-in calling with Power Dialer
- Native SMS messaging
- Email sequences and templates
- Automated workflows
- Predictive dialing
- AI Email Assistant
- Pipeline and activity reporting
- Role-based access and permissions
Integration Ecosystem
11x Integrations
11x connects with: Salesforce, HubSpot, Pipedrive, Zoho, Gmail, Slack, G2.
Close Integrations
Close connects with: Zapier, Slack, Gmail, Microsoft Outlook, Zoom, HubSpot, Segment, Calendly.
Shared Integrations
Both tools integrate with: HubSpot, Gmail, Slack.
Integrations listed only by 11x: Salesforce, Pipedrive, Zoho, G2.
Integrations listed only by Close: Zapier, Microsoft Outlook, Zoom, Segment, Calendly.
Use Case Recommendations
Best Fit for 11x
- Teams that need a wide feature set (9 capabilities listed)
- Enterprise buyers who prefer custom pricing and dedicated support
- SDR teams running multi-channel outreach sequences
- Sales managers tracking team engagement metrics
Best Fit for Close
- Budget-conscious teams looking for an affordable CRM platform
- Organizations with complex tech stacks needing broad integration support (8 integrations)
- Sales teams tracking deals from first touch to close
- Managers who need pipeline visibility and forecasting
Feature Comparison Summary
| Feature | 11x | Close |
|---|---|---|
| Starting Price | Contact Sales | $19/mo |
| Top Tier Price | Contact Sales | $149/mo |
| Total Features Listed | 9 | 8 |
| Integrations | 7 | 8 |
| Founded | N/A | 2013 |
Getting Started Checklist
- Define your multi-channel sales outreach and engagement tracking and customer relationship management and sales pipeline tracking requirements and monthly budget
- Estimate your expected sequences and engagement actions and contacts and deals to find the right tier
- List the integrations your team currently relies on
- Sign up for free trials or demos of both platforms
- Run a small test with each tool before making a commitment
- Evaluate the onboarding experience and support quality
Final Thoughts
11x serves the multi-channel sales outreach and engagement tracking side of an outbound stack and Close the customer relationship management and sales pipeline tracking side. Close publishes an entry price of $19/mo, while 11x uses custom pricing for its plans, so compare on features and on the quote you receive. Your decision should weigh pricing against the specific features that matter most for your workflow.
Start with a trial of each to see which platform fits your team's daily process. The best tool is the one your team actually uses consistently.
Pricing and features verified as of September 2026. Visit 11x and Close for current information.
Frequently asked questions.
Frequently asked questions- What is the main difference between 11x and Close?
- 11x is a sales engagement platform focused on multi-channel outreach and engagement tracking, using AI digital workers called Alice and Julian for outbound and inbound. Close is a CRM platform built for inside sales teams, centered on built-in calling, SMS, email, and pipeline tracking. They solve different parts of the sales workflow.
- How much does 11x cost compared to Close?
- Close publishes an entry price of $19/mo for its Solo plan, which is limited to 10k leads, and adds Essentials, Growth, and Scale tiers up to $149/mo. 11x does not publish list prices; all three of its plans, Growth, Pro, and Enterprise, use custom Contact Sales pricing, so a direct comparison isn't possible.
- Do 11x and Close integrate with the same tools?
- They share three integrations: HubSpot, Gmail, and Slack. Beyond that, 11x connects with Salesforce, Pipedrive, Zoho, and G2, while Close connects with Zapier, Microsoft Outlook, Zoom, Segment, and Calendly. Close lists eight total integrations compared to 11x's seven.
- Which platform is better for outbound sales sequences?
- 11x is built for this use case, listing Multi-Channel Sequences, a Sequence Builder, Deep Research, and AI Personalization among its nine published features. The article recommends 11x for SDR teams running multi-channel outreach sequences and for sales managers tracking team engagement metrics.
- Can a company use both 11x and Close at the same time?
- Yes, the article notes that many teams run one of each since they cover different parts of the workflow. 11x handles multi-channel outreach and engagement tracking, while Close handles customer relationship management and pipeline tracking, and both share integrations with HubSpot, Gmail, and Slack.
About the author.
Tim Carden is CMO / CTO at RevenueFlow, which builds and operates outbound revenue engines for B2B companies. Studied at McGill University.
Tim Carden · CMO / CTO
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