11x vs EngageBay: Sales Engagement Platform vs CRM Platform Comparison
Compare 11x (sales engagement platform) and EngageBay (CRM platform) side by side. See pricing, features, and integrations to decide which one, or both, your stack needs.
11x is a sales engagement platform built for multi-channel outbound and inbound lead qualification through AI agents Alice and Julian, while EngageBay is a CRM platform for managing contacts, pipelines, marketing and customer service. 11x uses custom, contact-sales pricing across three plans; EngageBay starts free and scales to $119.99 per month for 50,000 contacts.
Key takeaways
- 11x offers three pricing plans, Growth, Pro, and Enterprise, all with contact-sales pricing rather than published rates.
- EngageBay's Free plan supports up to 250 contacts and up to 15 team members at no cost.
- EngageBay's Pro plan costs $119.99 per month and supports up to 50,000 contacts.
- 11x integrates with Salesforce, HubSpot, Pipedrive, Zoho, Gmail, Slack, and G2, while EngageBay integrates with ten tools including Zapier, Shopify, and Stripe.
- Slack is the only integration shared by both 11x and EngageBay.
Reviewed and updated September 5, 2026
11x vs EngageBay: Sales Engagement Platform vs CRM Platform Comparison
Sales teams building an outbound stack often weigh 11x, a sales engagement platform for multi-channel sales outreach and engagement tracking, against EngageBay, a CRM platform for customer relationship management and sales pipeline tracking. They cover different parts of the workflow, so this comparison covers what each one does, what each one costs, and where they overlap.
The Quick Answer
11x is a sales engagement platform for multi-channel sales outreach and engagement tracking; EngageBay is a CRM platform for customer relationship management and sales pipeline tracking. By each vendor's own wording, 11x lists multi-channel sequences and sequence builder, and EngageBay lists email marketing and landing page builder.
EngageBay publishes an entry price of $0/mo; 11x uses custom pricing, so the two cannot be compared on list price.
If your priority is coordinating outreach across email, phone, and social channels, 11x is the one built for it; for organizing contacts, tracking deals, and forecasting revenue, that is EngageBay. Many teams run one of each.
Understanding the Core Difference
11x is AI digital worker platform for pipeline generation, built around Alice for outbound and Julian for inbound. Alice runs multi-channel sequences with deep research and AI personalization, consented outbound calling and managed mailboxes, while Julian qualifies inbound leads across phone, chat, SMS and WhatsApp.
EngageBay is EngageBay lets small businesses manage marketing, sales and customer service in one platform. The CRM sits alongside email marketing, landing pages, live chat and a helpdesk, with a free tier for teams of up to 15 members.
The two platforms take different approaches to solving the same core challenge.
Pricing Comparison
Growth
Free
11x Pricing (as of September 2026)
| Plan | Price | Contacts | Emails |
|---|---|---|---|
| Growth | Contact Sales | Up to 5 End Users; 2,000 New Prospects per Month | 11x Managed Gmail Mailboxes, including domain setup, warmup, inbox rotation and monitoring |
| Pro | Contact Sales | Up to 10 End Users; 5,000 New Prospects per Month | 11x Managed Gmail Mailboxes; Multi-language Outreach (105+) |
| Enterprise | Contact Sales | Unlimited End Users; 10,000+ Prospects per Month | 11x Managed Gmail Mailboxes; Custom Integrations + API |
Source: 11x Pricing
EngageBay Pricing (as of September 2026)
| Plan | Price | Contacts |
|---|---|---|
| Free | Free | 250 Contacts |
| Basic | $14.99/mo | 500 Contacts |
| Growth | $64.99/mo | 5000 Contacts |
| Pro | $119.99/mo | 50,000 Contacts |
Source: EngageBay Pricing
Pricing Analysis
One or both platforms use custom or contact-based pricing for some tiers. Reach out to their sales teams for exact quotes based on your usage needs.
EngageBay offers 4 pricing tiers compared to 11x's 3, giving you more granularity as you scale.
EngageBay includes a free tier, which is helpful for evaluating the platform without upfront cost.
Features Breakdown
- Multi-Channel Sequences
- Sequence Builder
- Smart Replies
- Multi-Lingual Outreach
- Consented Outbound Calling
- Deep Research
- and 3 more listed below
- Email Marketing
- Landing Page Builder
- Lead Scoring
- Marketing Automation
- Service Automation
- Live Chat
- and 2 more listed below
11x Key Features
- Multi-Channel Sequences
- Sequence Builder
- Smart Replies
- Multi-Lingual Outreach
- Consented Outbound Calling
- Deep Research
- AI Personalization
- Signals and Triggers
- Deliverability & Mailbox Health
EngageBay Key Features
- Email Marketing
- Landing Page Builder
- Lead Scoring
- Marketing Automation
- Service Automation
- Live Chat
- Helpdesk
- Custom Reporting
The two lists below are a diff of each vendor's own feature list by exact wording, so a capability both tools offer can appear on either side under a different name.
Listed only by 11x
- Multi-Channel Sequences
- Sequence Builder
- Smart Replies
- Multi-Lingual Outreach
- Consented Outbound Calling
- Deep Research
- AI Personalization
- Signals and Triggers
- Deliverability & Mailbox Health
Listed only by EngageBay
- Email Marketing
- Landing Page Builder
- Lead Scoring
- Marketing Automation
- Service Automation
- Live Chat
- Helpdesk
- Custom Reporting
Integration Ecosystem
11x Integrations
11x connects with: Salesforce, HubSpot, Pipedrive, Zoho, Gmail, Slack, G2.
EngageBay Integrations
EngageBay connects with: Zapier, Shopify, Xero, SendGrid, Mandrill, Stripe, Slack, Twilio, WooCommerce, Google Meet.
Shared Integrations
Both tools integrate with: Slack.
Integrations listed only by 11x: Salesforce, HubSpot, Pipedrive, Zoho, Gmail, G2.
Integrations listed only by EngageBay: Zapier, Shopify, Xero, SendGrid, Mandrill, Stripe, Twilio, WooCommerce, Google Meet.
Use Case Recommendations
Best Fit for 11x
- Teams that need a wide feature set (9 capabilities listed)
- Enterprise buyers who prefer custom pricing and dedicated support
- SDR teams running multi-channel outreach sequences
- Sales managers tracking team engagement metrics
Best Fit for EngageBay
- Budget-conscious teams looking for an affordable CRM platform
- Organizations with complex tech stacks needing broad integration support (10 integrations)
- Teams that want to start free and scale up as needs grow
Feature Comparison Summary
| Feature | 11x | EngageBay |
|---|---|---|
| Starting Price | Contact Sales | Free |
| Top Tier Price | Contact Sales | $119.99/mo |
| Total Features Listed | 9 | 8 |
| Integrations | 7 | 10 |
Getting Started Checklist
- Define your multi-channel sales outreach and engagement tracking and customer relationship management and sales pipeline tracking requirements and monthly budget
- Estimate your expected sequences and engagement actions and contacts and deals to find the right tier
- List the integrations your team currently relies on
- Sign up for free trials or demos of both platforms
- Run a small test with each tool before making a commitment
- Evaluate the onboarding experience and support quality
Final Thoughts
11x serves the multi-channel sales outreach and engagement tracking side of an outbound stack and EngageBay the customer relationship management and sales pipeline tracking side. EngageBay publishes an entry price (a free tier), while 11x uses custom pricing for its plans, so compare on features and on the quote you receive. Your decision should weigh pricing against the specific features that matter most for your workflow.
Start with a trial of each to see which platform fits your team's daily process. The best tool is the one your team actually uses consistently.
Pricing and features verified as of September 2026. Visit 11x and EngageBay for current information.
Frequently asked questions.
Frequently asked questions- What is the main difference between 11x and EngageBay?
- 11x is a sales engagement platform focused on multi-channel outbound and inbound lead qualification through AI agents Alice and Julian. EngageBay is a CRM platform for managing contacts, marketing, sales and customer service. They serve different parts of the sales workflow, and many teams use both together.
- How much does EngageBay cost?
- EngageBay has four pricing tiers: Free for up to 250 contacts, Basic at $14.99 per month for 500 contacts, Growth at $64.99 per month for 5,000 contacts, and Pro at $119.99 per month for 50,000 contacts.
- How much does 11x cost?
- 11x does not publish list prices. It offers three plans, Growth, Pro, and Enterprise, all priced through contact-sales, with limits ranging from 5 end users and 2,000 new prospects per month up to unlimited end users and 10,000+ prospects per month on Enterprise.
- Does 11x integrate with EngageBay?
- The article does not list EngageBay as one of 11x's integrations. The only integration both platforms share is Slack. 11x otherwise connects with Salesforce, HubSpot, Pipedrive, Zoho, Gmail, and G2, while EngageBay connects with tools like Zapier, Shopify, Stripe, and Twilio.
- Which one should I choose, 11x or EngageBay?
- Choose 11x if the priority is coordinating multi-channel outreach across email, phone, and social channels. Choose EngageBay for organizing contacts, tracking deals, and forecasting revenue. Because they cover different parts of the workflow, many teams run both platforms together.
About the author.
Tim Carden is CMO / CTO at RevenueFlow, which builds and operates outbound revenue engines for B2B companies. Studied at McGill University.
Tim Carden · CMO / CTO
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