11x vs folk: Sales Engagement Platform vs CRM Platform Comparison
Compare 11x (sales engagement platform) and folk (CRM platform) side by side. See pricing, features, and integrations to decide which one, or both, your stack needs.
11x is a sales engagement platform with custom pricing, built around AI workers Alice and Julian for multi-channel outreach and engagement tracking. folk is a CRM platform starting at $30 per month for pipeline management, deal tracking, and email campaigns. They serve different jobs in an outbound stack, and many teams run both.
Key takeaways
- folk publishes three pricing tiers: Standard at $30/mo, Premium at $60/mo, and Enterprise at $100/mo.
- 11x uses custom, contact-sales pricing across its Growth, Pro, and Enterprise plans rather than published list prices.
- 11x lists 9 total features on its own pages, compared with 8 features listed by folk.
- folk integrates with 10 tools including Zapier, Make, Pandadoc, Apollo, and Clearbit, while 11x integrates with 7 tools including Salesforce, HubSpot, and Pipedrive.
- Gmail is the only integration both 11x and folk have in common.
Reviewed and updated September 4, 2026
11x vs folk: Sales Engagement Platform vs CRM Platform Comparison
11x (sales engagement platform) and folk (CRM platform) sit next to each other in many outbound stacks. They are not substitutes for each other on every job, so this comparison covers pricing, features, and integrations for each and points out where the two meet.
The Quick Answer
11x is a sales engagement platform for multi-channel sales outreach and engagement tracking; folk is a CRM platform for customer relationship management and sales pipeline tracking. By each vendor's own wording, 11x lists multi-channel sequences and sequence builder, and folk lists pipeline management and email campaigns.
folk publishes an entry price of $30/mo; 11x uses custom pricing, so the two cannot be compared on list price.
If your priority is coordinating outreach across email, phone, and social channels, 11x is the one built for it; for organizing contacts, tracking deals, and forecasting revenue, that is folk. Many teams run one of each.
Understanding the Core Difference
11x is AI digital worker platform for pipeline generation, built around Alice for outbound and Julian for inbound. Alice runs multi-channel sequences with deep research and AI personalization, consented outbound calling and managed mailboxes, while Julian qualifies inbound leads across phone, chat, SMS and WhatsApp.
folk is folk is a CRM that captures the context of a team's relationships, with AI Assistants that work from that data. It syncs email, calendar and WhatsApp, imports profiles through a LinkedIn extension, and runs pipelines and email campaigns on top.
The two platforms take different approaches to solving the same core challenge.
Pricing Comparison
Growth
Standard
11x Pricing (as of September 2026)
| Plan | Price | Contacts | Emails |
|---|---|---|---|
| Growth | Contact Sales | Up to 5 End Users; 2,000 New Prospects per Month | 11x Managed Gmail Mailboxes, including domain setup, warmup, inbox rotation and monitoring |
| Pro | Contact Sales | Up to 10 End Users; 5,000 New Prospects per Month | 11x Managed Gmail Mailboxes; Multi-language Outreach (105+) |
| Enterprise | Contact Sales | Unlimited End Users; 10,000+ Prospects per Month | 11x Managed Gmail Mailboxes; Custom Integrations + API |
Source: 11x Pricing
folk Pricing (as of September 2026)
| Plan | Price |
|---|---|
| Standard | $30/mo |
| Premium | $60/mo |
| Enterprise | $100/mo |
Source: folk Pricing
Pricing Analysis
One or both platforms use custom or contact-based pricing for some tiers. Reach out to their sales teams for exact quotes based on your usage needs.
Features Breakdown
- Multi-Channel Sequences
- Sequence Builder
- Smart Replies
- Multi-Lingual Outreach
- Consented Outbound Calling
- Deep Research
- and 3 more listed below
- Pipeline management
- Email campaigns
- Contact enrichment
- Magic fields (AI)
- LinkedIn extension
- Email, calendar & WhatsApp sync
- and 2 more listed below
11x Key Features
- Multi-Channel Sequences
- Sequence Builder
- Smart Replies
- Multi-Lingual Outreach
- Consented Outbound Calling
- Deep Research
- AI Personalization
- Signals and Triggers
- Deliverability & Mailbox Health
folk Key Features
- Pipeline management
- Email campaigns
- Contact enrichment
- Magic fields (AI)
- LinkedIn extension
- Email, calendar & WhatsApp sync
- Custom objects & Deals
- Email sequences
The two lists below are a diff of each vendor's own feature list by exact wording, so a capability both tools offer can appear on either side under a different name.
Listed only by 11x
- Multi-Channel Sequences
- Sequence Builder
- Smart Replies
- Multi-Lingual Outreach
- Consented Outbound Calling
- Deep Research
- AI Personalization
- Signals and Triggers
- Deliverability & Mailbox Health
Listed only by folk
- Pipeline management
- Email campaigns
- Contact enrichment
- Magic fields (AI)
- LinkedIn extension
- Email, calendar & WhatsApp sync
- Custom objects & Deals
- Email sequences
Integration Ecosystem
11x Integrations
11x connects with: Salesforce, HubSpot, Pipedrive, Zoho, Gmail, Slack, G2.
folk Integrations
folk connects with: Gmail, Outlook, Google calendar, Google contacts, WhatsApp, Zapier, Make, Pandadoc, Apollo, Clearbit.
Shared Integrations
Both tools integrate with: Gmail.
Integrations listed only by 11x: Salesforce, HubSpot, Pipedrive, Zoho, Slack, G2.
Integrations listed only by folk: Outlook, Google calendar, Google contacts, WhatsApp, Zapier, Make, Pandadoc, Apollo, Clearbit.
Use Case Recommendations
Best Fit for 11x
- Teams that need a wide feature set (9 capabilities listed)
- Enterprise buyers who prefer custom pricing and dedicated support
- SDR teams running multi-channel outreach sequences
- Sales managers tracking team engagement metrics
Best Fit for folk
- Budget-conscious teams looking for an affordable CRM platform
- Organizations with complex tech stacks needing broad integration support (10 integrations)
- Sales teams tracking deals from first touch to close
- Managers who need pipeline visibility and forecasting
Feature Comparison Summary
| Feature | 11x | folk |
|---|---|---|
| Starting Price | Contact Sales | $30/mo |
| Top Tier Price | Contact Sales | $100/mo |
| Total Features Listed | 9 | 8 |
| Integrations | 7 | 10 |
Getting Started Checklist
- Define your multi-channel sales outreach and engagement tracking and customer relationship management and sales pipeline tracking requirements and monthly budget
- Estimate your expected sequences and engagement actions and contacts and deals to find the right tier
- List the integrations your team currently relies on
- Sign up for free trials or demos of both platforms
- Run a small test with each tool before making a commitment
- Evaluate the onboarding experience and support quality
Final Thoughts
11x serves the multi-channel sales outreach and engagement tracking side of an outbound stack and folk the customer relationship management and sales pipeline tracking side. folk publishes an entry price of $30/mo, while 11x uses custom pricing for its plans, so compare on features and on the quote you receive. Your decision should weigh pricing against the specific features that matter most for your workflow.
Start with a trial of each to see which platform fits your team's daily process. The best tool is the one your team actually uses consistently.
Pricing and features verified as of September 2026. Visit 11x and folk for current information.
Frequently asked questions.
Frequently asked questions- What is the main difference between 11x and folk?
- 11x is a sales engagement platform built for multi-channel outreach and engagement tracking, using AI workers Alice for outbound and Julian for inbound. folk is a CRM platform focused on organizing contacts, tracking deals, and forecasting revenue through pipeline management and email campaigns. They address different parts of the sales workflow.
- How much does 11x cost?
- 11x does not publish list pricing and instead uses a contact-sales model across its Growth, Pro, and Enterprise plans. Growth supports up to 5 end users and 2,000 new prospects per month, Pro supports up to 10 end users and 5,000 prospects, and Enterprise supports unlimited end users and 10,000-plus prospects per month.
- How much does folk cost?
- folk's entry price is $30 per month for the Standard plan. The Premium plan costs $60 per month, and the Enterprise plan costs $100 per month, giving folk a fully published pricing structure compared with 11x's custom pricing.
- Do 11x and folk integrate with the same tools?
- Mostly no. 11x connects with Salesforce, HubSpot, Pipedrive, Zoho, Gmail, Slack, and G2, while folk connects with Gmail, Outlook, Google calendar, Google contacts, WhatsApp, Zapier, Make, Pandadoc, Apollo, and Clearbit. Gmail is the only integration the two platforms share.
- Should a sales team use both 11x and folk together?
- Many teams do run both, since the two tools are not full substitutes for each other. 11x is suited to coordinating outreach across email, phone, and social channels, while folk is suited to organizing contacts, tracking deals, and forecasting revenue, so combining them covers both outreach and pipeline management.
About the author.
Tim Carden is CMO / CTO at RevenueFlow, which builds and operates outbound revenue engines for B2B companies. Studied at McGill University.
Tim Carden · CMO / CTO
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