11x vs Insightly: Sales Engagement Platform vs CRM Platform Comparison
Compare 11x (sales engagement platform) and Insightly (CRM platform) side by side. See pricing, features, and integrations to decide which one, or both, your stack needs.
11x is a sales engagement platform built around AI digital workers (Alice for outbound, Julian for inbound) that run multi-channel sequences; Insightly is a CRM platform for pipeline tracking, lead scoring, and follow-ups. 11x uses custom pricing while Insightly starts at $29/mo. They serve different jobs, and many teams run both together.
Key takeaways
- Insightly publishes an entry price of $29/mo for its Plus plan, while 11x uses custom Contact Sales pricing across its Growth, Pro, and Enterprise tiers.
- 11x's Growth plan supports up to 5 end users and 2,000 new prospects per month, and its Enterprise plan offers unlimited end users and 10,000+ prospects per month.
- 11x is built around two AI digital workers: Alice handles outbound with multi-channel sequences and consented outbound calling, and Julian qualifies inbound leads across phone, chat, SMS, and WhatsApp.
- 11x and Insightly share only two listed integrations, Gmail and Slack, with 11x also connecting to Salesforce, HubSpot, Pipedrive, Zoho, and G2.
- Insightly lists 10 integrations including QuickBooks Online, Xero, Shopify, Jira, Asana, Calendly, DocuSign, and ZoomInfo, none of which appear on 11x's list.
Reviewed and updated September 4, 2026
11x vs Insightly: Sales Engagement Platform vs CRM Platform Comparison
11x (sales engagement platform) and Insightly (CRM platform) sit next to each other in many outbound stacks. They are not substitutes for each other on every job, so this comparison covers pricing, features, and integrations for each and points out where the two meet.
The Quick Answer
11x is a sales engagement platform for multi-channel sales outreach and engagement tracking; Insightly is a CRM platform for customer relationship management and sales pipeline tracking. By each vendor's own wording, 11x lists multi-channel sequences and sequence builder, and Insightly lists lead and contact management and lead assignment and routing.
Insightly publishes an entry price of $29/mo; 11x uses custom pricing, so the two cannot be compared on list price.
If your priority is coordinating outreach across email, phone, and social channels, 11x is the one built for it; for organizing contacts, tracking deals, and forecasting revenue, that is Insightly. Many teams run one of each.
Understanding the Core Difference
11x is AI digital worker platform for pipeline generation, built around Alice for outbound and Julian for inbound. Alice runs multi-channel sequences with deep research and AI personalization, consented outbound calling and managed mailboxes, while Julian qualifies inbound leads across phone, chat, SMS and WhatsApp.
Insightly is Insightly is a CRM for fast-growing companies that tracks all pipeline data in one place, auto-scores leads and sends follow-ups. It is sold alongside Insightly marketing automation, support and ticketing, and the AppConnect workflow builder.
The two platforms take different approaches to solving the same core challenge.
Pricing Comparison
Growth
Plus
11x Pricing (as of September 2026)
| Plan | Price | Contacts | Emails |
|---|---|---|---|
| Growth | Contact Sales | Up to 5 End Users; 2,000 New Prospects per Month | 11x Managed Gmail Mailboxes, including domain setup, warmup, inbox rotation and monitoring |
| Pro | Contact Sales | Up to 10 End Users; 5,000 New Prospects per Month | 11x Managed Gmail Mailboxes; Multi-language Outreach (105+) |
| Enterprise | Contact Sales | Unlimited End Users; 10,000+ Prospects per Month | 11x Managed Gmail Mailboxes; Custom Integrations + API |
Source: 11x Pricing
Insightly Pricing (as of September 2026)
| Plan | Price |
|---|---|
| Plus | $29/mo |
| Professional | $49/mo |
| Enterprise | $99/mo |
Source: Insightly Pricing
Pricing Analysis
One or both platforms use custom or contact-based pricing for some tiers. Reach out to their sales teams for exact quotes based on your usage needs.
Features Breakdown
- Multi-Channel Sequences
- Sequence Builder
- Smart Replies
- Multi-Lingual Outreach
- Consented Outbound Calling
- Deep Research
- and 3 more listed below
- Lead and contact management
- Lead assignment and routing
- Opportunity management
- Customizable sales processes
- Workflow automation
- Project management
- and 2 more listed below
11x Key Features
- Multi-Channel Sequences
- Sequence Builder
- Smart Replies
- Multi-Lingual Outreach
- Consented Outbound Calling
- Deep Research
- AI Personalization
- Signals and Triggers
- Deliverability & Mailbox Health
Insightly Key Features
- Lead and contact management
- Lead assignment and routing
- Opportunity management
- Customizable sales processes
- Workflow automation
- Project management
- Advanced reports and pre-built business dashboards
- AI Copilot
The two lists below are a diff of each vendor's own feature list by exact wording, so a capability both tools offer can appear on either side under a different name.
Listed only by 11x
- Multi-Channel Sequences
- Sequence Builder
- Smart Replies
- Multi-Lingual Outreach
- Consented Outbound Calling
- Deep Research
- AI Personalization
- Signals and Triggers
- Deliverability & Mailbox Health
Listed only by Insightly
- Lead and contact management
- Lead assignment and routing
- Opportunity management
- Customizable sales processes
- Workflow automation
- Project management
- Advanced reports and pre-built business dashboards
- AI Copilot
Integration Ecosystem
11x Integrations
11x connects with: Salesforce, HubSpot, Pipedrive, Zoho, Gmail, Slack, G2.
Insightly Integrations
Insightly connects with: Slack, Gmail, QuickBooks Online, Xero, Shopify, Jira, Asana, Calendly, DocuSign, ZoomInfo.
Shared Integrations
Both tools integrate with: Gmail, Slack.
Integrations listed only by 11x: Salesforce, HubSpot, Pipedrive, Zoho, G2.
Integrations listed only by Insightly: QuickBooks Online, Xero, Shopify, Jira, Asana, Calendly, DocuSign, ZoomInfo.
Use Case Recommendations
Best Fit for 11x
- Teams that need a wide feature set (9 capabilities listed)
- Enterprise buyers who prefer custom pricing and dedicated support
- SDR teams running multi-channel outreach sequences
- Sales managers tracking team engagement metrics
Best Fit for Insightly
- Budget-conscious teams looking for an affordable CRM platform
- Organizations with complex tech stacks needing broad integration support (10 integrations)
- Sales teams tracking deals from first touch to close
- Managers who need pipeline visibility and forecasting
Feature Comparison Summary
| Feature | 11x | Insightly |
|---|---|---|
| Starting Price | Contact Sales | $29/mo |
| Top Tier Price | Contact Sales | $99/mo |
| Total Features Listed | 9 | 8 |
| Integrations | 7 | 10 |
Getting Started Checklist
- Define your multi-channel sales outreach and engagement tracking and customer relationship management and sales pipeline tracking requirements and monthly budget
- Estimate your expected sequences and engagement actions and contacts and deals to find the right tier
- List the integrations your team currently relies on
- Sign up for free trials or demos of both platforms
- Run a small test with each tool before making a commitment
- Evaluate the onboarding experience and support quality
Final Thoughts
11x serves the multi-channel sales outreach and engagement tracking side of an outbound stack and Insightly the customer relationship management and sales pipeline tracking side. Insightly publishes an entry price of $29/mo, while 11x uses custom pricing for its plans, so compare on features and on the quote you receive. Your decision should weigh pricing against the specific features that matter most for your workflow.
Start with a trial of each to see which platform fits your team's daily process. The best tool is the one your team actually uses consistently.
Pricing and features verified as of September 2026. Visit 11x and Insightly for current information.
Frequently asked questions.
Frequently asked questions- What's the main difference between 11x and Insightly?
- 11x is a sales engagement platform for multi-channel outreach and engagement tracking, while Insightly is a CRM platform for customer relationship management and sales pipeline tracking. 11x lists features like multi-channel sequences and a sequence builder, while Insightly lists lead and contact management and lead assignment and routing.
- How much does 11x cost compared to Insightly?
- Insightly publishes clear pricing starting at $29/mo for its Plus plan, rising to $49/mo for Professional and $99/mo for Enterprise. 11x does not publish prices and instead uses custom, Contact Sales pricing across its Growth, Pro, and Enterprise tiers, so the two cannot be compared on list price directly.
- Do 11x and Insightly integrate with each other or share tools?
- Both platforms integrate with Gmail and Slack, which are their only shared integrations listed. 11x additionally connects with Salesforce, HubSpot, Pipedrive, Zoho, and G2, while Insightly connects with QuickBooks Online, Xero, Shopify, Jira, Asana, Calendly, DocuSign, and ZoomInfo.
- Which teams should choose 11x over Insightly?
- 11x fits teams that need a wide outreach feature set, enterprise buyers who prefer custom pricing and dedicated support, SDR teams running multi-channel sequences, and sales managers tracking team engagement metrics. It is built around AI digital workers Alice and Julian for outbound and inbound lead handling.
- Which teams should choose Insightly over 11x?
- Insightly fits budget-conscious teams wanting an affordable CRM starting at $29/mo, organizations needing broad integration support across 10 listed tools, sales teams tracking deals from first touch to close, and managers who need pipeline visibility and forecasting.
About the author.
Tim Carden is CMO / CTO at RevenueFlow, which builds and operates outbound revenue engines for B2B companies. Studied at McGill University.
Tim Carden · CMO / CTO
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