11x vs Kylas: Sales Engagement Platform vs CRM Platform Comparison
Compare 11x (sales engagement platform) and Kylas (CRM platform) side by side. See pricing, features, and integrations to decide which one, or both, your stack needs.
11x is a sales engagement platform built around AI workers Alice and Julian for multi-channel outreach, priced with custom quotes across its Growth, Pro, and Enterprise tiers. Kylas is a CRM platform for lead, contact, and deal management, starting with a free Embark plan and a $175/mo Elevate tier for unlimited users. Many teams run both.
Key takeaways
- Kylas offers a free Embark plan with 10,000 non-expandable records and unlimited users.
- Kylas's Elevate plan is priced at $175/mo for 100,000 expandable records with unlimited users.
- 11x uses custom 'Contact Sales' pricing across all three of its tiers: Growth, Pro, and Enterprise.
- 11x lists 9 features on its own site, including Multi-Channel Sequences and Consented Outbound Calling, while Kylas lists 8 features, including Lead Management and Quotations.
- 11x integrates with 7 named tools including Salesforce, HubSpot, and Slack, while Kylas integrates with 8 named tools including Aircall and Apollo.io.
Reviewed and updated September 4, 2026
11x vs Kylas: Sales Engagement Platform vs CRM Platform Comparison
11x (sales engagement platform) and Kylas (CRM platform) sit next to each other in many outbound stacks. They are not substitutes for each other on every job, so this comparison covers pricing, features, and integrations for each and points out where the two meet.
The Quick Answer
11x is a sales engagement platform for multi-channel sales outreach and engagement tracking; Kylas is a CRM platform for customer relationship management and sales pipeline tracking. By each vendor's own wording, 11x lists multi-channel sequences and sequence builder, and Kylas lists lead management with customizable lead pipelines and contact management.
Kylas publishes an entry price of $0/mo; 11x uses custom pricing, so the two cannot be compared on list price.
If your priority is coordinating outreach across email, phone, and social channels, 11x is the one built for it; for organizing contacts, tracking deals, and forecasting revenue, that is Kylas. Many teams run one of each.
Understanding the Core Difference
11x is AI digital worker platform for pipeline generation, built around Alice for outbound and Julian for inbound. Alice runs multi-channel sequences with deep research and AI personalization, consented outbound calling and managed mailboxes, while Julian qualifies inbound leads across phone, chat, SMS and WhatsApp.
Kylas is Kylas Sales CRM helps growing businesses streamline sales efforts with lead, contact, company and deal management, customizable pipelines and quotations. Paid pricing is a flat fee for the whole organization with unlimited users rather than a per-seat rate.
The two platforms take different approaches to solving the same core challenge.
Pricing Comparison
Growth
Embark
11x Pricing (as of September 2026)
| Plan | Price | Contacts | Emails |
|---|---|---|---|
| Growth | Contact Sales | Up to 5 End Users; 2,000 New Prospects per Month | 11x Managed Gmail Mailboxes, including domain setup, warmup, inbox rotation and monitoring |
| Pro | Contact Sales | Up to 10 End Users; 5,000 New Prospects per Month | 11x Managed Gmail Mailboxes; Multi-language Outreach (105+) |
| Enterprise | Contact Sales | Unlimited End Users; 10,000+ Prospects per Month | 11x Managed Gmail Mailboxes; Custom Integrations + API |
Source: 11x Pricing
Kylas Pricing (as of September 2026)
| Plan | Price | Contacts |
|---|---|---|
| Embark | Free | 10,000 Records (Non-expandable); Unlimited Users |
| Elevate | $175/mo | 100,000 Records (Expandable); Unlimited Users |
| Exceed | Contact Sales | Unlimited Users |
Source: Kylas Pricing
Pricing Analysis
One or both platforms use custom or contact-based pricing for some tiers. Reach out to their sales teams for exact quotes based on your usage needs.
Kylas includes a free tier, which is helpful for evaluating the platform without upfront cost.
Features Breakdown
- Multi-Channel Sequences
- Sequence Builder
- Smart Replies
- Multi-Lingual Outreach
- Consented Outbound Calling
- Deep Research
- and 3 more listed below
- Lead management with customizable lead pipelines
- Contact Management
- Company Management
- Deals Management
- Pipeline Management
- Quotations
- and 2 more listed below
11x Key Features
- Multi-Channel Sequences
- Sequence Builder
- Smart Replies
- Multi-Lingual Outreach
- Consented Outbound Calling
- Deep Research
- AI Personalization
- Signals and Triggers
- Deliverability & Mailbox Health
Kylas Key Features
- Lead management with customizable lead pipelines
- Contact Management
- Company Management
- Deals Management
- Pipeline Management
- Quotations
- Products/Services catalog
- Mobile App
The two lists below are a diff of each vendor's own feature list by exact wording, so a capability both tools offer can appear on either side under a different name.
Listed only by 11x
- Multi-Channel Sequences
- Sequence Builder
- Smart Replies
- Multi-Lingual Outreach
- Consented Outbound Calling
- Deep Research
- AI Personalization
- Signals and Triggers
- Deliverability & Mailbox Health
Listed only by Kylas
- Lead management with customizable lead pipelines
- Contact Management
- Company Management
- Deals Management
- Pipeline Management
- Quotations
- Products/Services catalog
- Mobile App
Integration Ecosystem
11x Integrations
11x connects with: Salesforce, HubSpot, Pipedrive, Zoho, Gmail, Slack, G2.
Kylas Integrations
Kylas connects with: Aircall, Apollo.io, Call Hippo, CallerDesk, 99 Acres, Authkey, Arka, Big V Telecom.
Integrations listed only by 11x: Salesforce, HubSpot, Pipedrive, Zoho, Gmail, Slack, G2.
Integrations listed only by Kylas: Aircall, Apollo.io, Call Hippo, CallerDesk, 99 Acres, Authkey, Arka, Big V Telecom.
Use Case Recommendations
Best Fit for 11x
- Teams that need a wide feature set (9 capabilities listed)
- Enterprise buyers who prefer custom pricing and dedicated support
- SDR teams running multi-channel outreach sequences
- Sales managers tracking team engagement metrics
Best Fit for Kylas
- Budget-conscious teams looking for an affordable CRM platform
- Organizations with complex tech stacks needing broad integration support (8 integrations)
- Teams that want to start free and scale up as needs grow
- Enterprise buyers who prefer custom pricing and dedicated support
Feature Comparison Summary
| Feature | 11x | Kylas |
|---|---|---|
| Starting Price | Contact Sales | Free |
| Top Tier Price | Contact Sales | Contact Sales |
| Total Features Listed | 9 | 8 |
| Integrations | 7 | 8 |
Getting Started Checklist
- Define your multi-channel sales outreach and engagement tracking and customer relationship management and sales pipeline tracking requirements and monthly budget
- Estimate your expected sequences and engagement actions and contacts and deals to find the right tier
- List the integrations your team currently relies on
- Sign up for free trials or demos of both platforms
- Run a small test with each tool before making a commitment
- Evaluate the onboarding experience and support quality
Final Thoughts
11x serves the multi-channel sales outreach and engagement tracking side of an outbound stack and Kylas the customer relationship management and sales pipeline tracking side. Kylas publishes an entry price (a free tier), while 11x uses custom pricing for its plans, so compare on features and on the quote you receive. Your decision should weigh pricing against the specific features that matter most for your workflow.
Start with a trial of each to see which platform fits your team's daily process. The best tool is the one your team actually uses consistently.
Pricing and features verified as of September 2026. Visit 11x and Kylas for current information.
Frequently asked questions.
Frequently asked questions- What is the difference between 11x and Kylas?
- 11x is a sales engagement platform for multi-channel sales outreach and engagement tracking, built around AI workers Alice and Julian. Kylas is a CRM platform for customer relationship management and sales pipeline tracking, with lead, contact, and deal management. They solve different problems and many teams use both together.
- How much does 11x cost?
- 11x uses custom pricing across all three of its plans: Growth, Pro, and Enterprise, and each requires contacting sales for a quote. Growth supports up to 5 end users and 2,000 new prospects per month, Pro supports up to 10 end users and 5,000 prospects, and Enterprise supports unlimited end users and 10,000+ prospects.
- How much does Kylas cost?
- Kylas has a free Embark plan with 10,000 non-expandable records and unlimited users. The Elevate plan costs $175/mo for 100,000 expandable records with unlimited users, and the Exceed plan uses custom pricing with unlimited users. Kylas charges a flat organizational fee rather than a per-seat rate.
- What integrations do 11x and Kylas support?
- 11x connects with Salesforce, HubSpot, Pipedrive, Zoho, Gmail, Slack, and G2. Kylas connects with Aircall, Apollo.io, Call Hippo, CallerDesk, 99 Acres, Authkey, Arka, and Big V Telecom. The two lists do not overlap, since each vendor targets a different part of the sales stack.
- Should I use 11x and Kylas together?
- Yes, many teams run one of each since they serve different jobs. 11x is best suited for coordinating multi-channel outreach across email, phone, and social channels, while Kylas is best suited for organizing contacts, tracking deals, and forecasting revenue through pipeline management.
About the author.
Tim Carden is CMO / CTO at RevenueFlow, which builds and operates outbound revenue engines for B2B companies. Studied at McGill University.
Tim Carden · CMO / CTO
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