Tool Comparisons

    Agile CRM vs Koncert: CRM Platform vs Sales Engagement Platform Comparison

    Compare Agile CRM (CRM platform) and Koncert (sales engagement platform) side by side. See pricing, features, and integrations to decide which one, or both, your stack needs.

    September 2, 20266 min read
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    The short answer

    Compare Agile CRM (CRM platform) and Koncert (sales engagement platform) side by side. See pricing, features, and integrations to decide which one, or both, your stack needs.

    Reviewed and updated September 2, 2026

    Agile CRM vs Koncert: CRM Platform vs Sales Engagement Platform Comparison

    Agile CRM (CRM platform) and Koncert (sales engagement platform) sit next to each other in many outbound stacks. They are not substitutes for each other on every job, so this comparison covers pricing, features, and integrations for each and points out where the two meet.

    The Quick Answer

    Agile CRM is a CRM platform for customer relationship management and sales pipeline tracking; Koncert is a sales engagement platform for multi-channel sales outreach and engagement tracking. By each vendor's own wording, Agile CRM lists contact management and deals, and Koncert lists koncert cadence multi-channel sequencer across calls, emails, text, video and social and ai parallel dialer running 1 to 5 lines.

    Agile CRM publishes an entry price of $0/mo; Koncert uses custom pricing, so the two cannot be compared on list price.

    If your priority is organizing contacts, tracking deals, and forecasting revenue, Agile CRM is the one built for it; for coordinating outreach across email, phone, and social channels, that is Koncert. Many teams run one of each.

    Understanding the Core Difference

    Agile CRM is Agile CRM is customer relationship management software with sales and marketing automation for small businesses. It bundles contact management, deals and appointment scheduling with email campaigns, landing pages, telephony and a helpdesk.

    Koncert is Multi-channel sales engagement platform built around five sales dialers plus Koncert Cadence, a sequencer that runs phone, email, video, text and social touchpoints with bi-directional CRM sync.

    The two platforms take different approaches to solving the same core challenge.

    Pricing Comparison

    FreeAgile CRM entry plan

    Free

    Contact SalesKoncert entry plan

    Melody (AI Flow Dialer)

    Entry pricing for Agile CRM and Koncert, as published on each vendor's own pricing page.

    Agile CRM Pricing (as of September 2026)

    PlanPriceContacts
    FreeFree1,000 Contacts
    Starter$14.99/mo10,000 Contacts
    Regular$49.99/mo50,000 Contacts
    Enterprise$79.99/moUnlimited Contacts

    Source: Agile CRM Pricing

    Koncert Pricing (as of September 2026)

    PlanPriceContacts
    Melody (AI Flow Dialer)Contact SalesSingle-Line Power Dialer
    Symphony (AI Parallel Dialer)Contact Sales1 to 4 lines
    Melody+ (AI Flow Dialer)Contact SalesSingle-Line Power Dialer
    Symphony+ (AI Parallel Dialer)Contact Sales1 to 5 lines

    Source: Koncert Pricing

    Pricing Analysis

    One or both platforms use custom or contact-based pricing for some tiers. Reach out to their sales teams for exact quotes based on your usage needs.

    Agile CRM includes a free tier, letting you test the platform before committing financially.

    Features Breakdown

    Agile CRM lists
    • Contact Management
    • Deals
    • Lead Scoring
    • Appointment Scheduling
    • Marketing Automation
    • Email Campaigns
    • and 2 more listed below
    Koncert lists
    • Koncert Cadence multi-channel sequencer across calls, emails, text, video and social
    • AI Parallel Dialer running 1 to 5 lines
    • AI Flow Dialer single-line power dialer
    • Remote Coach for live and recorded call listening
    • Whisper Mode for live coaching during a call
    • Fully managed Caller ID reputation with a heat map
    • and 4 more listed below
    What Agile CRM and Koncert each list on their own pages. The split is by exact wording, so a capability both offer can appear on both sides under different names.

    Agile CRM Key Features

    • Contact Management
    • Deals
    • Lead Scoring
    • Appointment Scheduling
    • Marketing Automation
    • Email Campaigns
    • Landing Page Builder
    • Helpdesk

    Koncert Key Features

    • Koncert Cadence multi-channel sequencer across calls, emails, text, video and social
    • AI Parallel Dialer running 1 to 5 lines
    • AI Flow Dialer single-line power dialer
    • Remote Coach for live and recorded call listening
    • Whisper Mode for live coaching during a call
    • Fully managed Caller ID reputation with a heat map
    • Automated local presence caller IDs
    • Voicemail sequencing and voicemail drop
    • AI objection detection with AI summary notes and transcriptions
    • DataGenie waterfall data enrichment

    The two lists below are a diff of each vendor's own feature list by exact wording, so a capability both tools offer can appear on either side under a different name.

    Listed only by Agile CRM

    • Contact Management
    • Deals
    • Lead Scoring
    • Appointment Scheduling
    • Marketing Automation
    • Email Campaigns
    • Landing Page Builder
    • Helpdesk

    Listed only by Koncert

    • Koncert Cadence multi-channel sequencer across calls, emails, text, video and social
    • AI Parallel Dialer running 1 to 5 lines
    • AI Flow Dialer single-line power dialer
    • Remote Coach for live and recorded call listening
    • Whisper Mode for live coaching during a call
    • Fully managed Caller ID reputation with a heat map
    • Automated local presence caller IDs
    • Voicemail sequencing and voicemail drop
    • AI objection detection with AI summary notes and transcriptions
    • DataGenie waterfall data enrichment

    Integration Ecosystem

    Agile CRM Integrations

    Agile CRM connects with: Google Apps, Microsoft Exchange, Zapier, Twilio, RingCentral, Stripe, QuickBooks, Shopify, WooCommerce, WordPress.

    Koncert Integrations

    Koncert connects with: Salesforce, HubSpot, Outreach, SalesLoft, Slack, Gong, Apollo.io.

    Integrations listed only by Agile CRM: Google Apps, Microsoft Exchange, Zapier, Twilio, RingCentral, Stripe, QuickBooks, Shopify, WooCommerce, WordPress.

    Integrations listed only by Koncert: Salesforce, HubSpot, Outreach, SalesLoft, Slack, Gong, Apollo.io.

    Use Case Recommendations

    Best Fit for Agile CRM

    • Budget-conscious teams looking for an affordable CRM platform
    • Organizations with complex tech stacks needing broad integration support (10 integrations)
    • Teams that want to start free and scale up as needs grow

    Best Fit for Koncert

    • Teams that need a wide feature set (10 capabilities listed)
    • Enterprise buyers who prefer custom pricing and dedicated support
    • SDR teams running multi-channel outreach sequences
    • Sales managers tracking team engagement metrics

    Feature Comparison Summary

    FeatureAgile CRMKoncert
    Starting PriceFreeContact Sales
    Top Tier Price$79.99/moContact Sales
    Total Features Listed810
    Integrations107

    Getting Started Checklist

    1. Define your customer relationship management and sales pipeline tracking and multi-channel sales outreach and engagement tracking requirements and monthly budget
    2. Estimate your expected contacts and deals and sequences and engagement actions to find the right tier
    3. List the integrations your team currently relies on
    4. Sign up for free trials or demos of both platforms
    5. Run a small test with each tool before making a commitment
    6. Evaluate the onboarding experience and support quality

    Final Thoughts

    Agile CRM serves the customer relationship management and sales pipeline tracking side of an outbound stack and Koncert the multi-channel sales outreach and engagement tracking side. Agile CRM publishes an entry price (a free tier), while Koncert uses custom pricing for its plans, so compare on features and on the quote you receive. Your decision should weigh pricing against the specific features that matter most for your workflow.

    Start with a trial of each to see which platform fits your team's daily process. The best tool is the one your team actually uses consistently.

    Pricing and features verified as of September 2026. Visit Agile CRM and Koncert for current information.

    Agile CRMKoncertCRM PlatformSales Engagement PlatformComparisoncrmsales-engagement
    Byline

    About the author.

    Tim Carden

    Tim Carden is CMO / CTO at RevenueFlow, which builds and operates outbound revenue engines for B2B companies. Studied at McGill University.

    Tim Carden · CMO / CTO

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