Capsule CRM vs Salesloft: CRM Platform vs Sales Engagement Platform Comparison
Compare Capsule CRM (CRM platform) and Salesloft (sales engagement platform) side by side. See pricing, features, and integrations to decide which one, or both, your stack needs.
Capsule CRM is a CRM platform for contact management and sales pipeline tracking, while Salesloft is a sales engagement platform for multi-channel outreach and engagement tracking. Capsule CRM publishes a free entry plan with 250 contacts, while Salesloft uses custom pricing with no published rate. Many teams run both platforms together rather than choosing one.
Key takeaways
- Capsule CRM offers a free plan limited to 250 contacts and a maximum of 2 users.
- Capsule CRM has 5 pricing tiers, Free, Starter, Growth, Advanced, and Ultimate, while Salesloft has 2, Advanced and Elite.
- Salesloft lists conversation intelligence with AI call summaries and AI-driven revenue forecasting among its key features.
- Capsule CRM lists an AI Pipeline Generator and kanban-style project boards among its key features.
- Capsule CRM and Salesloft both integrate with Gmail, but Capsule CRM adds Mailchimp, Xero, and QuickBooks Online while Salesloft adds Salesforce, HubSpot, and LinkedIn Sales Navigator.
Reviewed and updated September 2, 2026
Capsule CRM vs Salesloft: CRM Platform vs Sales Engagement Platform Comparison
Capsule CRM (CRM platform) and Salesloft (sales engagement platform) sit next to each other in many outbound stacks. They are not substitutes for each other on every job, so this comparison covers pricing, features, and integrations for each and points out where the two meet.
The Quick Answer
Capsule CRM is a CRM platform for customer relationship management and sales pipeline tracking; Salesloft is a sales engagement platform for multi-channel sales outreach and engagement tracking. By each vendor's own wording, Capsule CRM lists contact management with custom fields and multiple sales pipelines, and Salesloft lists cadence for building and nurturing sales pipeline and conversation intelligence with ai call summaries.
Capsule CRM publishes an entry price of $0/mo; Salesloft uses custom pricing, so the two cannot be compared on list price.
If your priority is organizing contacts, tracking deals, and forecasting revenue, Capsule CRM is the one built for it; for coordinating outreach across email, phone, and social channels, that is Salesloft. Many teams run one of each.
Understanding the Core Difference
Capsule CRM is Capsule is a CRM for managing contacts, sales pipelines and client delivery in one place. It pairs contact and opportunity management with kanban-style project boards, workflow automations and AI features for pipeline building and meeting prep.
Salesloft is AI-powered revenue workflow platform offering cadence automation, conversation intelligence, deal management, and forecasting to help sales teams drive predictable revenue.
The two platforms take different approaches to solving the same core challenge.
Pricing Comparison
Free
Advanced
Capsule CRM Pricing (as of September 2026)
| Plan | Price | Contacts |
|---|---|---|
| Free | Free | 250 Contacts; maximum 2 users |
| Starter | Contact Sales | 30,000 Contacts |
| Growth | Contact Sales | 60,000 Contacts |
| Advanced | Contact Sales | 120,000 Contacts |
| Ultimate | Contact Sales | - |
Source: Capsule CRM Pricing
Salesloft Pricing (as of September 2026)
| Plan | Price |
|---|---|
| Advanced | Contact Sales |
| Elite | Contact Sales |
Source: Salesloft Pricing
Pricing Analysis
One or both platforms use custom or contact-based pricing for some tiers. Reach out to their sales teams for exact quotes based on your usage needs.
Capsule CRM offers 5 pricing tiers compared to Salesloft's 2, giving you more granularity as you scale.
Capsule CRM includes a free tier, letting you test the platform before committing financially.
Features Breakdown
- Contact management with custom fields
- Multiple Sales Pipelines
- Custom Sales Milestones
- Workflow Automations
- Advanced Sales Reporting
- Reporting Dashboards
- and 2 more listed below
- Cadence for building and nurturing sales pipeline
- Conversation intelligence with AI call summaries
- Deal pipeline tracking and management
- AI-driven revenue forecasting
- CRM sync with bi-directional updates
- Analytics and team performance reporting
- and 4 more listed below
Capsule CRM Key Features
- Contact management with custom fields
- Multiple Sales Pipelines
- Custom Sales Milestones
- Workflow Automations
- Advanced Sales Reporting
- Reporting Dashboards
- Project Management with kanban-style project boards
- AI Pipeline Generator
Salesloft Key Features
- Cadence for building and nurturing sales pipeline
- Conversation intelligence with AI call summaries
- Deal pipeline tracking and management
- AI-driven revenue forecasting
- CRM sync with bi-directional updates
- Analytics and team performance reporting
- Coaching and rep scorecards
- Mobile app for on-the-go selling
- Calendaring and meeting scheduling
- Workflow automation and rules engine
The two lists below are a diff of each vendor's own feature list by exact wording, so a capability both tools offer can appear on either side under a different name.
Listed only by Capsule CRM
- Contact management with custom fields
- Multiple Sales Pipelines
- Custom Sales Milestones
- Workflow Automations
- Advanced Sales Reporting
- Reporting Dashboards
- Project Management with kanban-style project boards
- AI Pipeline Generator
Listed only by Salesloft
- Cadence for building and nurturing sales pipeline
- Conversation intelligence with AI call summaries
- Deal pipeline tracking and management
- AI-driven revenue forecasting
- CRM sync with bi-directional updates
- Analytics and team performance reporting
- Coaching and rep scorecards
- Mobile app for on-the-go selling
- Calendaring and meeting scheduling
- Workflow automation and rules engine
Integration Ecosystem
Capsule CRM Integrations
Capsule CRM connects with: Gmail, Mailchimp, Xero, QuickBooks Online, FreeAgent, FreshBooks, Sage Accounting, Zapier, Make, Transpond.
Salesloft Integrations
Salesloft connects with: Salesforce, HubSpot, Microsoft Dynamics 365, Gmail, Microsoft Outlook, LinkedIn Sales Navigator, Drift, Vidyard, Zoom, Slack, Highspot, Seismic.
Shared Integrations
Both tools integrate with: Gmail.
Integrations listed only by Capsule CRM: Mailchimp, Xero, QuickBooks Online, FreeAgent, FreshBooks, Sage Accounting, Zapier, Make, Transpond.
Integrations listed only by Salesloft: Salesforce, HubSpot, Microsoft Dynamics 365, Microsoft Outlook, LinkedIn Sales Navigator, Drift, Vidyard, Zoom, Slack, Highspot, Seismic.
Use Case Recommendations
Best Fit for Capsule CRM
- Budget-conscious teams looking for an affordable CRM platform
- Teams that want to start free and scale up as needs grow
- Enterprise buyers who prefer custom pricing and dedicated support
Best Fit for Salesloft
- Teams that need a wide feature set (10 capabilities listed)
- Organizations with complex tech stacks needing broad integration support (12 integrations)
- Enterprise buyers who prefer custom pricing and dedicated support
Feature Comparison Summary
| Feature | Capsule CRM | Salesloft |
|---|---|---|
| Starting Price | Free | Contact Sales |
| Top Tier Price | Contact Sales | Contact Sales |
| Total Features Listed | 8 | 10 |
| Integrations | 10 | 12 |
| Founded | N/A | 2011 |
Getting Started Checklist
- Define your customer relationship management and sales pipeline tracking and multi-channel sales outreach and engagement tracking requirements and monthly budget
- Estimate your expected contacts and deals and sequences and engagement actions to find the right tier
- List the integrations your team currently relies on
- Sign up for free trials or demos of both platforms
- Run a small test with each tool before making a commitment
- Evaluate the onboarding experience and support quality
Final Thoughts
Capsule CRM serves the customer relationship management and sales pipeline tracking side of an outbound stack and Salesloft the multi-channel sales outreach and engagement tracking side. Capsule CRM publishes an entry price (a free tier), while Salesloft uses custom pricing for its plans, so compare on features and on the quote you receive. Your decision should weigh pricing against the specific features that matter most for your workflow.
Start with a trial of each to see which platform fits your team's daily process. The best tool is the one your team actually uses consistently.
Pricing and features verified as of September 2026. Visit Capsule CRM and Salesloft for current information.
Frequently asked questions.
Frequently asked questions- What is the main difference between Capsule CRM and Salesloft?
- Capsule CRM is a CRM platform built for contact management, sales pipeline tracking, and client delivery, while Salesloft is a sales engagement platform focused on multi-channel outreach, cadence automation, and conversation intelligence. They cover different parts of the sales workflow, so many teams use both together.
- How much does Capsule CRM cost?
- Capsule CRM offers a free plan with 250 contacts and a maximum of 2 users. Its paid tiers, Starter, Growth, Advanced, and Ultimate, scale up to 120,000 contacts on the Advanced plan, but pricing for those tiers requires contacting sales.
- How much does Salesloft cost?
- Salesloft does not publish list pricing. It offers two plans, Advanced and Elite, and both require contacting its sales team for a custom quote based on usage needs.
- Which integrations do Capsule CRM and Salesloft share?
- Capsule CRM and Salesloft both integrate with Gmail. Beyond that, Capsule CRM connects with tools like Mailchimp, Xero, QuickBooks Online, and Zapier, while Salesloft connects with Salesforce, HubSpot, Microsoft Dynamics 365, and LinkedIn Sales Navigator.
- Should I use Capsule CRM or Salesloft, or both?
- If the priority is organizing contacts, tracking deals, and forecasting revenue, Capsule CRM is built for that. If the priority is coordinating outreach across email, phone, and social channels, Salesloft fits that role. Many teams run one of each since the platforms cover different parts of the workflow.
About the author.
Tim Carden is CMO / CTO at RevenueFlow, which builds and operates outbound revenue engines for B2B companies. Studied at McGill University.
Tim Carden · CMO / CTO
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