Monday CRM vs Zoho CRM: CRM Platform Comparison
Compare Monday CRM and Zoho CRM side by side. See pricing, features, and integrations to choose the right crm platform for your needs.
Monday CRM starts at $12/month with 4 pricing tiers and emphasizes customizable pipeline boards integrated with project management. Zoho CRM offers a free tier plus 5 paid plans ($14-$52/month) and includes AI-powered predictions through Zia assistant, multichannel communication, and integration with 45+ Zoho products. Zoho provides the lower entry cost and more pricing granularity, while Monday excels in visual workflow customization.
Key takeaways
- Zoho CRM offers a free tier while Monday CRM's entry point is $12/month, making Zoho more accessible for budget-conscious teams starting out.
- Zoho CRM provides 5 pricing tiers compared to Monday CRM's 4, offering more granular scaling options as teams grow.
- Monday CRM was founded in 2012 and Zoho CRM in 2005, with Zoho offering integration with 45+ other Zoho ecosystem products.
- Both platforms list 8 core features and 8 integrations, with shared integrations including Slack, Zapier, and Google Workspace.
- Zoho CRM's highest tier costs $52/month while Monday CRM's enterprise pricing requires contacting sales for custom quotes.
Reviewed and updated February 6, 2026
Monday CRM vs Zoho CRM: CRM Platform Comparison
Monday CRM and Zoho CRM are two of the most talked-about crm platforms in the market today. Choosing between them depends on your team size, budget, and specific customer relationship management and sales pipeline tracking requirements. Here is everything you need to know.
The Quick Answer
Monday CRM stands out with customizable deal pipeline boards and lead and contact management. Zoho CRM differentiates itself through lead, contact, and deal management and sales automation and workflow rules.
Zoho CRM offers a lower entry point at $0/mo compared to Monday CRM at $12/mo.
If your priority is organizing contacts, tracking deals, and forecasting revenue, both tools can deliver. The right choice depends on your budget, team size, and the specific capabilities you need most.
Understanding the Core Difference
Monday CRM is A flexible CRM built on the monday.com Work OS platform, offering highly customizable pipelines, automations, and dashboards. Ideal for teams that want a CRM tightly integrated with project management and collaboration workflows, with a visual and intuitive interface.
Zoho CRM is A feature-rich and affordable CRM from the Zoho ecosystem, offering sales automation, multichannel communication, analytics, and AI-powered predictions via Zia. Known for competitive pricing and deep integration with 45+ other Zoho products.
The two platforms take different approaches to solving the same core challenge.
Pricing Comparison
Monday CRM Pricing (as of February 2026)
| Plan | Price |
|---|---|
| Basic | $12/mo |
| Standard | $17/mo |
| Pro | $28/mo |
| Enterprise | Contact Sales |
Source: Monday CRM Pricing
Zoho CRM Pricing (as of February 2026)
| Plan | Price |
|---|---|
| Free | Free |
| Standard | $14/mo |
| Professional | $23/mo |
| Enterprise | $40/mo |
| Ultimate | $52/mo |
Source: Zoho CRM Pricing
Pricing Analysis
Zoho CRM offers the lower entry point ($0/mo vs $12/mo). Teams watching their budget will appreciate the savings, especially when starting out.
Zoho CRM offers 5 pricing tiers compared to Monday CRM's 4, giving you more granularity as you scale.
Zoho CRM includes a free tier, which is helpful for evaluating the platform without upfront cost.
Features Breakdown
Monday CRM Key Features
- Customizable deal pipeline boards
- Lead and contact management
- Sales automations and workflows
- Email tracking and templates
- Activity management and logging
- Customizable dashboards and reporting
- Document management
- Integrated project management capabilities
Zoho CRM Key Features
- Lead, contact, and deal management
- Sales automation and workflow rules
- Zia AI assistant with predictions and suggestions
- Multichannel communication (email, phone, social, live chat)
- Advanced analytics and custom dashboards
- Territory and inventory management
- Blueprint process management
- Canvas design studio for custom views
Unique to Monday CRM
- Customizable deal pipeline boards
- Lead and contact management
- Sales automations and workflows
- Email tracking and templates
- Activity management and logging
- Customizable dashboards and reporting
- Document management
- Integrated project management capabilities
Unique to Zoho CRM
- Lead, contact, and deal management
- Sales automation and workflow rules
- Zia AI assistant with predictions and suggestions
- Multichannel communication (email, phone, social, live chat)
- Advanced analytics and custom dashboards
- Territory and inventory management
- Blueprint process management
- Canvas design studio for custom views
Integration Ecosystem
Monday CRM Integrations
Monday CRM connects with: Gmail, Microsoft Outlook, Slack, Zoom, Zapier, Google Workspace, Microsoft Teams, DocuSign.
Zoho CRM Integrations
Zoho CRM connects with: Zoho Suite (45+ apps), Google Workspace, Microsoft 365, Slack, Zapier, Mailchimp, Shopify, QuickBooks.
Shared Integrations
Both tools integrate with: Slack, Zapier, Google Workspace.
Monday CRM exclusively offers: Gmail, Microsoft Outlook, Zoom, Microsoft Teams, DocuSign.
Zoho CRM exclusively offers: Zoho Suite (45+ apps), Microsoft 365, Mailchimp, Shopify, QuickBooks.
Use Case Recommendations
Best Fit for Monday CRM
- Budget-conscious teams looking for an affordable crm platform
- Enterprise buyers who prefer custom pricing and dedicated support
- Sales teams tracking deals from first touch to close
- Managers who need pipeline visibility and forecasting
Best Fit for Zoho CRM
- Budget-conscious teams looking for an affordable crm platform
- Teams that want to start free and scale up as needs grow
- Sales teams tracking deals from first touch to close
- Managers who need pipeline visibility and forecasting
Feature Comparison Summary
| Feature | Monday CRM | Zoho CRM |
|---|---|---|
| Starting Price | $12/mo | Free |
| Top Tier Price | Contact Sales | $52/mo |
| Total Features Listed | 8 | 8 |
| Integrations | 8 | 8 |
| Founded | 2012 | 2005 |
Getting Started Checklist
- Define your customer relationship management and sales pipeline tracking requirements and monthly budget
- Estimate your expected contacts and deals to find the right tier
- List the integrations your team currently relies on
- Sign up for free trials or demos of both platforms
- Run a small test with each tool before making a commitment
- Evaluate the onboarding experience and support quality
Final Thoughts
Monday CRM and Zoho CRM both serve the customer relationship management and sales pipeline tracking market well. Zoho CRM offers a more accessible entry point, while Monday CRM starts at $12/mo. Your decision should weigh pricing against the specific features that matter most for your workflow.
Start with a trial of each to see which platform fits your team's daily process. The best tool is the one your team actually uses consistently.
Related Reading
- Best Monday CRM Alternatives in 2026
- Best Zoho CRM Alternatives in 2026
- Monday CRM vs Salesforce: CRM Platform Comparison
- HubSpot CRM vs Monday CRM: CRM Platform Comparison
- Salesforce vs Zoho CRM: CRM Platform Comparison
Pricing and features verified as of February 2026. Visit Monday CRM and Zoho CRM for current information.
Frequently asked questions.
Frequently asked questions- Which CRM is cheaper, Monday or Zoho?
- Zoho CRM is cheaper at entry level, offering a free tier versus Monday CRM's $12/month starting price. Zoho's paid plans range from $14 to $52/month across five tiers, while Monday offers four tiers starting at $12/month with enterprise pricing available through sales contact. Teams on tight budgets can start with Zoho's free plan and scale up as needs grow.
- What makes Monday CRM different from Zoho CRM?
- Monday CRM is built on the monday.com Work OS platform with highly customizable pipeline boards and tight integration with project management workflows. Zoho CRM differentiates through its Zia AI assistant for predictions, multichannel communication across email, phone, social and live chat, and deep integration with 45+ other Zoho products. Monday emphasizes visual customization while Zoho focuses on AI-powered automation and ecosystem integration.
- Do Monday CRM and Zoho CRM integrate with the same tools?
- Both platforms share integrations with Slack, Zapier, and Google Workspace. Monday CRM exclusively offers Gmail, Microsoft Outlook, Zoom, Microsoft Teams, and DocuSign integrations. Zoho CRM exclusively connects with the 45+ app Zoho Suite, Microsoft 365, Mailchimp, Shopify, and QuickBooks. Each platform lists 8 total integrations with some overlap and some unique connections.
- How many pricing tiers does each CRM platform offer?
- Zoho CRM offers 5 pricing tiers (Free, Standard, Professional, Enterprise, Ultimate) compared to Monday CRM's 4 tiers (Basic, Standard, Pro, Enterprise). This gives Zoho users more granular options as they scale their usage and team size. Monday's enterprise tier requires contacting sales for custom pricing, while Zoho's highest Ultimate tier is listed at $52/month.
About the author.
Tim Carden is CMO / CTO at RevenueFlow, which builds and operates outbound revenue engines for B2B companies. Studied at McGill University.
Tim Carden · CMO / CTO
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