Tool comparison · Head to headUpdated 9/4/2026

    1CRM vs Freshsales

    A factual comparison of features, pricing, and capabilities.

    01The contenders
    Tool A

    1CRM

    1CRM is an all-in-one CRM for small businesses that combines sales, marketing, project management, customer service, order management and a WordPress customer portal, available as 1CRM Cloud or on-premise. Editions are priced per user per month billed annually with month-to-month rates also published.

    Starting at$15/month
    Tool B

    Freshsales

    An AI-powered CRM by Freshworks that combines contact management, deal tracking, and communication tools in one platform. Features Freddy AI for lead scoring, deal insights, and next-best-action recommendations, with built-in phone and email capabilities.

    Starting at$9/month
    02Line by line

    Pricing comparison.

    Monthly rates shown. Annual billing may offer discounts. Visit official sites for current pricing.

    03Capabilities

    Feature comparison.

    Feature1CRMFreshsales
    Sales, marketing, project management and customer service in one CRM
    Order management
    WordPress customer portal
    Marketing automation (Lead Guerrilla)
    iPhone and Android apps
    Cloud or on-premise deployment
    Host country choice
    Contact, account, and deal management
    Built-in email and phone with call recording
    Freddy AI lead scoring and deal insights
    Visual sales pipeline management
    Workflow automation and sequences
    Multiple pipeline support
    Advanced reporting and forecasting
    Territory management and auto-assignment
    Available
    Partial/Limited
    Not Available
    04Ecosystem

    Native integrations.

    1CRM

    8x8Authorize.NetChargebeeDropboxDrupalExcelGoToMeetingHubSpotJoomlaLiveChatMagentoMake

    Freshsales

    Freshworks SuiteGmailMicrosoft OutlookSlackZoomZapierSegmentShopify
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    Information gathered from official sources and may change. Pricing and features last verified 9/4/2026. Please visit the official websites for the most current information.