Agile CRM vs Gong: CRM Platform vs Sales Engagement Platform Comparison
Compare Agile CRM (CRM platform) and Gong (sales engagement platform) side by side. See pricing, features, and integrations to decide which one, or both, your stack needs.
Agile CRM is a CRM platform for contact management and deal tracking, priced from free up to $79.99/mo, while Gong is a sales engagement platform for call recording, deal intelligence, and coaching, priced through custom sales quotes. They serve different jobs, so many teams run both rather than choosing one over the other.
Key takeaways
- Agile CRM's Free plan supports 1,000 contacts, while its Enterprise plan at $79.99/mo supports unlimited contacts.
- Gong uses custom Contact Sales pricing with no published list price, compared to Agile CRM's four published pricing tiers.
- Gong lists 10 features on its own page, including AI-powered call recording and transcription and deal intelligence and risk alerts.
- Agile CRM lists 8 features on its own page, including Contact Management, Deals, Lead Scoring, and a Helpdesk.
- Agile CRM integrates with Zapier, Twilio, and Shopify, while Gong integrates with Salesforce, HubSpot, and Slack.
Reviewed and updated September 5, 2026
Agile CRM vs Gong: CRM Platform vs Sales Engagement Platform Comparison
Agile CRM (CRM platform) and Gong (sales engagement platform) sit next to each other in many outbound stacks. They are not substitutes for each other on every job, so this comparison covers pricing, features, and integrations for each and points out where the two meet.
The Quick Answer
Agile CRM is a CRM platform for customer relationship management and sales pipeline tracking; Gong is a sales engagement platform for multi-channel sales outreach and engagement tracking. By each vendor's own wording, Agile CRM lists contact management and deals, and Gong lists ai-powered call recording and transcription and deal intelligence and risk alerts.
Agile CRM publishes an entry price of $0/mo; Gong uses custom pricing, so the two cannot be compared on list price.
If your priority is organizing contacts, tracking deals, and forecasting revenue, Agile CRM is the one built for it; for coordinating outreach across email, phone, and social channels, that is Gong. Many teams run one of each.
Understanding the Core Difference
Agile CRM is Agile CRM is customer relationship management software with sales and marketing automation for small businesses. It bundles contact management, deals and appointment scheduling with email campaigns, landing pages, telephony and a helpdesk.
Gong is Revenue AI platform that captures and analyzes customer interactions across calls, emails, and meetings to deliver deal intelligence, forecasting, and sales coaching insights.
The two platforms take different approaches to solving the same core challenge.
Pricing Comparison
Free
Gong (platform)
Agile CRM Pricing (as of September 2026)
| Plan | Price | Contacts |
|---|---|---|
| Free | Free | 1,000 Contacts |
| Starter | $14.99/mo | 10,000 Contacts |
| Regular | $49.99/mo | 50,000 Contacts |
| Enterprise | $79.99/mo | Unlimited Contacts |
Source: Agile CRM Pricing
Gong Pricing (as of September 2026)
| Plan | Price |
|---|---|
| Gong (platform) | Contact Sales |
Source: Gong Pricing
Pricing Analysis
One or both platforms use custom or contact-based pricing for some tiers. Reach out to their sales teams for exact quotes based on your usage needs.
Agile CRM offers 4 pricing tiers compared to Gong's 1, giving you more granularity as you scale.
Agile CRM includes a free tier, letting you test the platform before committing financially.
Features Breakdown
- Contact Management
- Deals
- Lead Scoring
- Appointment Scheduling
- Marketing Automation
- Email Campaigns
- and 2 more listed below
- AI-powered call recording and transcription
- Deal intelligence and risk alerts
- Revenue forecasting with pipeline analytics
- Sales engagement sequences (Engage module)
- Coaching insights and talk-track analysis
- Email and web conferencing capture
- and 4 more listed below
Agile CRM Key Features
- Contact Management
- Deals
- Lead Scoring
- Appointment Scheduling
- Marketing Automation
- Email Campaigns
- Landing Page Builder
- Helpdesk
Gong Key Features
- AI-powered call recording and transcription
- Deal intelligence and risk alerts
- Revenue forecasting with pipeline analytics
- Sales engagement sequences (Engage module)
- Coaching insights and talk-track analysis
- Email and web conferencing capture
- Smart trackers for competitive mentions
- Team and rep performance dashboards
- Data Cloud for revenue data warehouse
- Ask Anything AI-generated insights
The two lists below are a diff of each vendor's own feature list by exact wording, so a capability both tools offer can appear on either side under a different name.
Listed only by Agile CRM
- Contact Management
- Deals
- Lead Scoring
- Appointment Scheduling
- Marketing Automation
- Email Campaigns
- Landing Page Builder
- Helpdesk
Listed only by Gong
- AI-powered call recording and transcription
- Deal intelligence and risk alerts
- Revenue forecasting with pipeline analytics
- Sales engagement sequences (Engage module)
- Coaching insights and talk-track analysis
- Email and web conferencing capture
- Smart trackers for competitive mentions
- Team and rep performance dashboards
- Data Cloud for revenue data warehouse
- Ask Anything AI-generated insights
Integration Ecosystem
Agile CRM Integrations
Agile CRM connects with: Google Apps, Microsoft Exchange, Zapier, Twilio, RingCentral, Stripe, QuickBooks, Shopify, WooCommerce, WordPress.
Gong Integrations
Gong connects with: Salesforce, HubSpot, Microsoft Dynamics 365, Zoom, Microsoft Teams, Google Meet, Webex, Gmail, Microsoft Outlook, Slack, Outreach, Salesloft.
Integrations listed only by Agile CRM: Google Apps, Microsoft Exchange, Zapier, Twilio, RingCentral, Stripe, QuickBooks, Shopify, WooCommerce, WordPress.
Integrations listed only by Gong: Salesforce, HubSpot, Microsoft Dynamics 365, Zoom, Microsoft Teams, Google Meet, Webex, Gmail, Microsoft Outlook, Slack, Outreach, Salesloft.
Use Case Recommendations
Best Fit for Agile CRM
- Budget-conscious teams looking for an affordable CRM platform
- Teams that want to start free and scale up as needs grow
- Sales teams tracking deals from first touch to close
- Managers who need pipeline visibility and forecasting
Best Fit for Gong
- Teams that need a wide feature set (10 capabilities listed)
- Organizations with complex tech stacks needing broad integration support (12 integrations)
- Enterprise buyers who prefer custom pricing and dedicated support
Feature Comparison Summary
| Feature | Agile CRM | Gong |
|---|---|---|
| Starting Price | Free | Contact Sales |
| Top Tier Price | $79.99/mo | Contact Sales |
| Total Features Listed | 8 | 10 |
| Integrations | 10 | 12 |
| Founded | N/A | 2015 |
Getting Started Checklist
- Define your customer relationship management and sales pipeline tracking and multi-channel sales outreach and engagement tracking requirements and monthly budget
- Estimate your expected contacts and deals and sequences and engagement actions to find the right tier
- List the integrations your team currently relies on
- Sign up for free trials or demos of both platforms
- Run a small test with each tool before making a commitment
- Evaluate the onboarding experience and support quality
Final Thoughts
Agile CRM serves the customer relationship management and sales pipeline tracking side of an outbound stack and Gong the multi-channel sales outreach and engagement tracking side. Agile CRM publishes an entry price (a free tier), while Gong uses custom pricing for its plans, so compare on features and on the quote you receive. Your decision should weigh pricing against the specific features that matter most for your workflow.
Start with a trial of each to see which platform fits your team's daily process. The best tool is the one your team actually uses consistently.
Pricing and features verified as of September 2026. Visit Agile CRM and Gong for current information.
Frequently asked questions.
Frequently asked questions- What is the main difference between Agile CRM and Gong?
- Agile CRM is a CRM platform built for organizing contacts, tracking deals, and forecasting revenue, while Gong is a sales engagement platform built for coordinating outreach and analyzing calls, emails, and meetings across channels. They solve different core challenges, so many teams use both rather than picking one over the other.
- How much does Agile CRM cost compared to Gong?
- Agile CRM publishes four pricing tiers: Free, Starter at $14.99/mo, Regular at $49.99/mo, and Enterprise at $79.99/mo. Gong uses custom pricing with no published rate, requiring you to contact its sales team for a quote, so the two cannot be compared on list price.
- Does Agile CRM have a free plan?
- Yes, Agile CRM offers a Free plan supporting up to 1,000 contacts, letting teams test the platform before committing financially. This is one of four pricing tiers Agile CRM publishes, compared to Gong's single custom-priced platform tier.
- What integrations does Gong support?
- Gong connects with Salesforce, HubSpot, Microsoft Dynamics 365, Zoom, Microsoft Teams, Google Meet, Webex, Gmail, Microsoft Outlook, Slack, Outreach, and Salesloft. This integration list is distinct from Agile CRM's, which centers on tools like Zapier, Twilio, and Shopify.
- Can you use both Agile CRM and Gong together?
- Yes, the article notes that many teams run one of each because Agile CRM handles contact management and deal tracking while Gong handles multi-channel outreach coordination and call analysis. The two platforms are not full substitutes for each other on every job.
About the author.
Tim Carden is CMO / CTO at RevenueFlow, which builds and operates outbound revenue engines for B2B companies. Studied at McGill University.
Tim Carden · CMO / CTO
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