Agile CRM vs JustCall: CRM Platform vs Sales Engagement Platform Comparison
Compare Agile CRM (CRM platform) and JustCall (sales engagement platform) side by side. See pricing, features, and integrations to decide which one, or both, your stack needs.
Agile CRM is a CRM platform for contact management and deal tracking, while JustCall is a sales engagement platform for multi-channel outreach like calling, SMS, and WhatsApp. Agile CRM starts free while JustCall starts at $29/mo. Choose based on whether you need pipeline management or outreach coordination, many teams use both together.
Key takeaways
- Agile CRM's entry plan is free while JustCall's entry Team plan costs $29/mo.
- Agile CRM offers 4 pricing tiers: Free, Starter at $14.99/mo, Regular at $49.99/mo, and Enterprise at $79.99/mo.
- JustCall offers 5 pricing tiers: Team, Pro, Pro Plus, Business, and SalesPro, with the top two requiring contacting sales.
- Agile CRM lists features like Contact Management, Deals, Lead Scoring, and a Helpdesk, while JustCall lists Sales Dialer, SMS Workflows, and Sentiment Analysis.
- Both Agile CRM and JustCall integrate with Zapier, but Agile CRM also connects with Twilio and Shopify while JustCall connects with Salesforce and HubSpot.
Reviewed and updated September 4, 2026
Agile CRM vs JustCall: CRM Platform vs Sales Engagement Platform Comparison
Agile CRM is a CRM platform; JustCall is a sales engagement platform. Whether you need one, the other, or both depends on which part of the workflow you are buying for: customer relationship management and sales pipeline tracking on one side, multi-channel sales outreach and engagement tracking on the other. This guide lays out what each vendor publishes.
The Quick Answer
Agile CRM is a CRM platform for customer relationship management and sales pipeline tracking; JustCall is a sales engagement platform for multi-channel sales outreach and engagement tracking. By each vendor's own wording, Agile CRM lists contact management and deals, and JustCall lists sales dialer and sms workflows.
Agile CRM offers a lower entry point at $0/mo compared to JustCall at $29/mo.
If your priority is organizing contacts, tracking deals, and forecasting revenue, Agile CRM is the one built for it; for coordinating outreach across email, phone, and social channels, that is JustCall. Many teams run one of each.
Understanding the Core Difference
Agile CRM is Agile CRM is customer relationship management software with sales and marketing automation for small businesses. It bundles contact management, deals and appointment scheduling with email campaigns, landing pages, telephony and a helpdesk.
JustCall is AI communication platform for sales and support teams combining a cloud phone system, sales dialer, SMS and WhatsApp inboxes, and multi-channel workflow automation. Adds AI call coaching, transcription, sentiment analysis and CRM integration.
The two platforms take different approaches to solving the same core challenge.
Pricing Comparison
Free
Team
Agile CRM Pricing (as of September 2026)
| Plan | Price | Contacts |
|---|---|---|
| Free | Free | 1,000 Contacts |
| Starter | $14.99/mo | 10,000 Contacts |
| Regular | $49.99/mo | 50,000 Contacts |
| Enterprise | $79.99/mo | Unlimited Contacts |
Source: Agile CRM Pricing
JustCall Pricing (as of September 2026)
| Plan | Price | Contacts | Emails |
|---|---|---|---|
| Team | $29/mo | Per user; minimum license applies | Unlimited outbound minutes under fair usage; included SMS segments by region |
| Pro | $49/mo | Per user; minimum license applies | Unlimited outbound minutes under fair usage |
| Pro Plus | $89/mo | Minimum license: 2 | Unlimited outbound and inbound minutes under fair usage; 1,000 SMS segments |
| Business | Contact Sales | Minimum license: 10 | Unlimited calling & SMS |
| SalesPro | Contact Sales | Minimum license: 2 | Unlimited outbound calling under fair usage |
Source: JustCall Pricing
Pricing Analysis
Agile CRM is more affordable at the entry level ($0/mo vs $29/mo). For teams with tight budgets or those just getting started with customer relationship management and sales pipeline tracking and multi-channel sales outreach and engagement tracking, this price difference matters.
JustCall offers 5 pricing tiers compared to Agile CRM's 4, giving you more granularity as you scale.
Agile CRM includes a free tier, letting you test the platform before committing financially.
Features Breakdown
- Contact Management
- Deals
- Lead Scoring
- Appointment Scheduling
- Marketing Automation
- Email Campaigns
- and 2 more listed below
- Sales Dialer
- SMS Workflows
- Bulk SMS
- WhatsApp Inbox
- Call Recording
- Advanced Analytics
- and 4 more listed below
Agile CRM Key Features
- Contact Management
- Deals
- Lead Scoring
- Appointment Scheduling
- Marketing Automation
- Email Campaigns
- Landing Page Builder
- Helpdesk
JustCall Key Features
- Sales Dialer
- SMS Workflows
- Bulk SMS
- WhatsApp Inbox
- Call Recording
- Advanced Analytics
- Automated Call Distribution
- Sentiment analysis
- AI call scoring
- Real-time agent assist
The two lists below are a diff of each vendor's own feature list by exact wording, so a capability both tools offer can appear on either side under a different name.
Listed only by Agile CRM
- Contact Management
- Deals
- Lead Scoring
- Appointment Scheduling
- Marketing Automation
- Email Campaigns
- Landing Page Builder
- Helpdesk
Listed only by JustCall
- Sales Dialer
- SMS Workflows
- Bulk SMS
- WhatsApp Inbox
- Call Recording
- Advanced Analytics
- Automated Call Distribution
- Sentiment analysis
- AI call scoring
- Real-time agent assist
Integration Ecosystem
Agile CRM Integrations
Agile CRM connects with: Google Apps, Microsoft Exchange, Zapier, Twilio, RingCentral, Stripe, QuickBooks, Shopify, WooCommerce, WordPress.
JustCall Integrations
JustCall connects with: Salesforce, HubSpot, Pipedrive, Zoho, Zapier, Slack, Copper, Intercom, Zendesk, Freshdesk.
Shared Integrations
Both tools integrate with: Zapier.
Integrations listed only by Agile CRM: Google Apps, Microsoft Exchange, Twilio, RingCentral, Stripe, QuickBooks, Shopify, WooCommerce, WordPress.
Integrations listed only by JustCall: Salesforce, HubSpot, Pipedrive, Zoho, Slack, Copper, Intercom, Zendesk, Freshdesk.
Use Case Recommendations
Best Fit for Agile CRM
- Budget-conscious teams looking for an affordable CRM platform
- Teams that want to start free and scale up as needs grow
- Sales teams tracking deals from first touch to close
- Managers who need pipeline visibility and forecasting
Best Fit for JustCall
- Budget-conscious teams looking for an affordable sales engagement platform
- Teams that need a wide feature set (10 capabilities listed)
- Enterprise buyers who prefer custom pricing and dedicated support
Feature Comparison Summary
| Feature | Agile CRM | JustCall |
|---|---|---|
| Starting Price | Free | $29/mo |
| Top Tier Price | $79.99/mo | Contact Sales |
| Total Features Listed | 8 | 10 |
| Integrations | 10 | 10 |
Getting Started Checklist
- Define your customer relationship management and sales pipeline tracking and multi-channel sales outreach and engagement tracking requirements and monthly budget
- Estimate your expected contacts and deals and sequences and engagement actions to find the right tier
- List the integrations your team currently relies on
- Sign up for free trials or demos of both platforms
- Run a small test with each tool before making a commitment
- Evaluate the onboarding experience and support quality
Final Thoughts
Agile CRM serves the customer relationship management and sales pipeline tracking side of an outbound stack and JustCall the multi-channel sales outreach and engagement tracking side. Agile CRM offers a more accessible entry point, while JustCall starts at $29/mo. Your decision should weigh pricing against the specific features that matter most for your workflow.
Start with a trial of each to see which platform fits your team's daily process. The best tool is the one your team actually uses consistently.
Pricing and features verified as of September 2026. Visit Agile CRM and JustCall for current information.
Frequently asked questions.
Frequently asked questions- What's the main difference between Agile CRM and JustCall?
- Agile CRM is a CRM platform built for customer relationship management and sales pipeline tracking, listing features like Contact Management and Deals. JustCall is a sales engagement platform built for multi-channel sales outreach and engagement tracking, listing features like Sales Dialer and SMS Workflows. They solve different parts of the sales workflow.
- Which is cheaper, Agile CRM or JustCall?
- Agile CRM is cheaper at the entry level, offering a free plan compared to JustCall's Team plan starting at $29/mo. Agile CRM's paid tiers go up to $79.99/mo for Enterprise, while JustCall's tiers go up to Business and SalesPro plans that require contacting sales for pricing.
- Do Agile CRM and JustCall integrate with each other or share any integrations?
- The article lists Zapier as a shared integration between Agile CRM and JustCall. Beyond that, Agile CRM connects with tools like Twilio, RingCentral, Stripe, and Shopify, while JustCall connects with Salesforce, HubSpot, Pipedrive, and Zoho, among others.
- Can I use both Agile CRM and JustCall together?
- Yes, the article notes that many teams run one of each since Agile CRM handles contact management and deal tracking while JustCall handles multi-channel outreach across email, phone, and social channels. Both also share a Zapier integration that can help connect the two platforms.
- Who should choose Agile CRM over JustCall?
- According to the article, Agile CRM is a best fit for budget-conscious teams wanting an affordable CRM platform, teams that want to start free and scale up, sales teams tracking deals from first touch to close, and managers needing pipeline visibility.
About the author.
Tim Carden is CMO / CTO at RevenueFlow, which builds and operates outbound revenue engines for B2B companies. Studied at McGill University.
Tim Carden · CMO / CTO
Connect on LinkedIn →Explore more.
Ready to scale your outreach?
We build GTM engines that book real meetings. See the receipts.
Related articles.
Kommo vs Luru: CRM Platform vs Sales Engagement Platform Comparison
Compare Kommo (CRM platform) and Luru (sales engagement platform) side by side. See pricing, features, and integrations to decide which one, or both, your stack needs.
Dripify vs Membrain: Sales Engagement Platform vs CRM Platform Comparison
Compare Dripify (sales engagement platform) and Membrain (CRM platform). See pricing, features, and integrations to decide which one, or both, your stack needs.
Agile CRM vs Copper: CRM Platform Comparison
Compare Agile CRM and Copper side by side. See pricing, features, and integrations to choose the right CRM platform for your needs.
Agile CRM vs LeadIQ: CRM Platform vs Data Enrichment Tool Comparison
Compare Agile CRM (CRM platform) and LeadIQ (data enrichment tool) side by side. See pricing, features, and integrations to decide which one, or both, your stack needs.
Agile CRM vs Capsule CRM: CRM Platform Comparison
Compare Agile CRM and Capsule CRM side by side. See pricing, features, and integrations to choose the right CRM platform for your needs.
Hexospark vs JustCall: Cold Email Platform vs Sales Engagement Platform Comparison
Compare Hexospark (cold email platform) and JustCall (sales engagement platform). See pricing, features, and integrations to decide which one, or both, your stack needs.