Tool comparison · Head to headUpdated 8/28/2026
Close vs Freshsales
A factual comparison of features, pricing, and capabilities.
01The contenders
Close
A CRM built specifically for inside sales teams, with built-in calling, SMS, and email functionality. Close focuses on reducing manual data entry and increasing sales velocity with features like Power Dialer, predictive dialing, and workflow automation.
Starting at$19/month
02Line by line
Pricing comparison.
Monthly rates shown. Annual billing may offer discounts. Visit official sites for current pricing.
03Capabilities
Feature comparison.
| Feature | Close | Freshsales |
|---|---|---|
| Built-in calling with Power Dialer | ||
| Native SMS messaging | ||
| Email sequences and templates | ||
| Automated workflows | ||
| Predictive dialing | ||
| AI Email Assistant | ||
| Pipeline and activity reporting | ||
| Role-based access and permissions | ||
| Contact, account, and deal management | ||
| Built-in email and phone with call recording | ||
| Freddy AI lead scoring and deal insights | ||
| Visual sales pipeline management | ||
| Workflow automation and sequences | ||
| Multiple pipeline support | ||
| Advanced reporting and forecasting | ||
| Territory management and auto-assignment |
Available
Partial/Limited
Not Available
04Ecosystem
Native integrations.
Close
ZapierSlackGmailMicrosoft OutlookZoomHubSpotSegmentCalendly
Freshsales
Freshworks SuiteGmailMicrosoft OutlookSlackZoomZapierSegmentShopify
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Information gathered from official sources and may change. Pricing and features last verified 8/28/2026. Please visit the official websites for the most current information.