Copper vs Freshsales: CRM Platform Comparison
Compare Copper and Freshsales side by side. See pricing, features, and integrations to choose the right crm platform for your needs.
Copper is a CRM built for Google Workspace users with native Gmail integration and automatic contact capture, starting at $9/month. Freshsales is an AI-powered CRM with built-in phone, email, and Freddy AI for lead scoring, offering a free tier and paid plans from $9/month. Freshsales provides the lower entry point and more affordable top-tier pricing ($59/month vs $99/month), while Copper excels for teams heavily invested in Google's ecosystem.
Key takeaways
- Freshsales offers a free tier while Copper's entry plan starts at $9/month, making Freshsales more accessible for budget-conscious teams.
- Copper provides native Google Workspace integration with automatic contact and activity capture from Gmail, minimizing manual data entry.
- Freshsales includes built-in phone and email with call recording plus Freddy AI for lead scoring and deal insights.
- Both platforms offer 8 core features and 8 integrations, with shared connections to Gmail, Slack, and Zapier.
- Copper's top-tier Business plan costs $99/month for unlimited contacts, while Freshsales' Enterprise plan costs $59/month.
Reviewed and updated February 6, 2026
Copper vs Freshsales: CRM Platform Comparison
Finding the right crm platform can directly impact your revenue pipeline. Copper and Freshsales both aim to solve the same core problem (organizing contacts, tracking deals, and forecasting revenue), yet they approach it differently. Let's break down the specifics.
The Quick Answer
Copper stands out with native google workspace integration and automatic contact and activity capture from gmail. Freshsales differentiates itself through contact, account, and deal management and built-in email and phone with call recording.
Freshsales offers a lower entry point at $0/mo compared to Copper at $9/mo.
If your priority is organizing contacts, tracking deals, and forecasting revenue, both tools can deliver. The right choice depends on your budget, team size, and the specific capabilities you need most.
Understanding the Core Difference
Copper is A CRM built specifically for Google Workspace users, offering deep integration with Gmail, Google Calendar, and Google Drive. Copper automatically captures and organizes contacts and activities from Google apps, minimizing manual data entry and providing a familiar interface.
Freshsales is An AI-powered CRM by Freshworks that combines contact management, deal tracking, and communication tools in one platform. Features Freddy AI for lead scoring, deal insights, and next-best-action recommendations, with built-in phone and email capabilities.
The two platforms take different approaches to solving the same core challenge.
Pricing Comparison
Copper Pricing (as of February 2026)
| Plan | Price | Contacts |
|---|---|---|
| Starter | $9/mo | 1,000 contacts |
| Basic | $23/mo | 2,500 contacts |
| Professional | $59/mo | 15,000 contacts |
| Business | $99/mo | Unlimited contacts |
Source: Copper Pricing
Freshsales Pricing (as of February 2026)
| Plan | Price |
|---|---|
| Free | Free |
| Growth | $9/mo |
| Pro | $39/mo |
| Enterprise | $59/mo |
Source: Freshsales Pricing
Pricing Analysis
Freshsales offers the lower entry point ($0/mo vs $9/mo). Teams watching their budget will appreciate the savings, especially when starting out.
Freshsales includes a free tier, which is helpful for evaluating the platform without upfront cost.
Features Breakdown
Copper Key Features
- Native Google Workspace integration
- Automatic contact and activity capture from Gmail
- Visual pipeline management
- Task automation and workflow builder
- Contact enrichment
- Bulk email and email templates
- Custom reporting and dashboards
- Project management and collaboration
Freshsales Key Features
- Contact, account, and deal management
- Built-in email and phone with call recording
- Freddy AI lead scoring and deal insights
- Visual sales pipeline management
- Workflow automation and sequences
- Multiple pipeline support
- Advanced reporting and forecasting
- Territory management and auto-assignment
Unique to Copper
- Native Google Workspace integration
- Automatic contact and activity capture from Gmail
- Visual pipeline management
- Task automation and workflow builder
- Contact enrichment
- Bulk email and email templates
- Custom reporting and dashboards
- Project management and collaboration
Unique to Freshsales
- Contact, account, and deal management
- Built-in email and phone with call recording
- Freddy AI lead scoring and deal insights
- Visual sales pipeline management
- Workflow automation and sequences
- Multiple pipeline support
- Advanced reporting and forecasting
- Territory management and auto-assignment
Integration Ecosystem
Copper Integrations
Copper connects with: Google Workspace, Gmail, Google Calendar, Google Drive, Slack, Zapier, Mailchimp, Zendesk.
Freshsales Integrations
Freshsales connects with: Freshworks Suite, Gmail, Microsoft Outlook, Slack, Zoom, Zapier, Segment, Shopify.
Shared Integrations
Both tools integrate with: Gmail, Slack, Zapier.
Copper exclusively offers: Google Workspace, Google Calendar, Google Drive, Mailchimp, Zendesk.
Freshsales exclusively offers: Freshworks Suite, Microsoft Outlook, Zoom, Segment, Shopify.
Use Case Recommendations
Best Fit for Copper
- Budget-conscious teams looking for an affordable crm platform
- Sales teams tracking deals from first touch to close
- Managers who need pipeline visibility and forecasting
- Growing teams that need scalable contact management
Best Fit for Freshsales
- Budget-conscious teams looking for an affordable crm platform
- Teams that want to start free and scale up as needs grow
- Sales teams tracking deals from first touch to close
- Managers who need pipeline visibility and forecasting
Feature Comparison Summary
| Feature | Copper | Freshsales |
|---|---|---|
| Starting Price | $9/mo | Free |
| Top Tier Price | $99/mo | $59/mo |
| Total Features Listed | 8 | 8 |
| Integrations | 8 | 8 |
| Founded | 2013 | 2010 |
Getting Started Checklist
- Define your customer relationship management and sales pipeline tracking requirements and monthly budget
- Estimate your expected contacts and deals to find the right tier
- List the integrations your team currently relies on
- Sign up for free trials or demos of both platforms
- Run a small test with each tool before making a commitment
- Evaluate the onboarding experience and support quality
Final Thoughts
Copper and Freshsales both serve the customer relationship management and sales pipeline tracking market well. Freshsales offers a more accessible entry point, while Copper starts at $9/mo. Your decision should weigh pricing against the specific features that matter most for your workflow.
Start with a trial of each to see which platform fits your team's daily process. The best tool is the one your team actually uses consistently.
Related Reading
- Best Copper Alternatives in 2026
- Best Freshsales Alternatives in 2026
- Copper vs Salesforce: CRM Platform Comparison
- Copper vs HubSpot CRM: CRM Platform Comparison
- Freshsales vs Salesforce: CRM Platform Comparison
Pricing and features verified as of February 2026. Visit Copper and Freshsales for current information.
Frequently asked questions.
Frequently asked questions- Which CRM is cheaper, Copper or Freshsales?
- Freshsales is cheaper overall. It offers a free tier to start, while Copper begins at $9/month. At the enterprise level, Freshsales costs $59/month compared to Copper's $99/month. Freshsales provides better value for teams on tight budgets or those wanting to test a CRM without upfront investment.
- Does Copper work better with Google Workspace than Freshsales?
- Yes, Copper is specifically built for Google Workspace with native integration across Gmail, Google Calendar, and Google Drive. It automatically captures contacts and activities from Gmail, reducing manual data entry. Freshsales integrates with Gmail but lacks the deep, automatic capture features that make Copper ideal for Google-centric teams.
- What AI features does Freshsales offer that Copper doesn't?
- Freshsales includes Freddy AI, which provides lead scoring, deal insights, and next-best-action recommendations to help prioritize sales activities. Copper does not advertise comparable AI-powered features in its core offering. Teams wanting AI-driven sales intelligence will find Freshsales more capable in this area.
- Can I make phone calls directly from both CRMs?
- Freshsales includes built-in phone capabilities with call recording as a native feature. Copper does not list built-in calling in its core features and would likely require third-party integration through tools like Zapier. For teams needing integrated calling without additional tools, Freshsales is the better choice.
- How many contacts can I store at each pricing tier?
- Copper's Starter plan ($9/month) allows 1,000 contacts, Basic allows 2,500, Professional allows 15,000, and Business offers unlimited contacts. Freshsales does not specify contact limits in its pricing tiers. Teams with large contact databases should verify Freshsales limits directly or consider Copper's Business plan for guaranteed unlimited storage.
About the author.
Tim Carden is CMO / CTO at RevenueFlow, which builds and operates outbound revenue engines for B2B companies. Studied at McGill University.
Tim Carden · CMO / CTO
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